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Client Success Partner Jobs in Fairburn, GA (NOW HIRING)

SMC³ Inc

Client Success Partner I

Peachtree City, GA · On-site

Client Success Partner I The Client Success Partner I role plays a critical role in ensuring current and new SMC3 customers derive maximum value from SMC3 products and services. This position ...

iVision Scale LLC

Client Success Executive

Atlanta, GA · On-site

$72K - $98K/yr

Client Success Executive Your Opportunity The Client Success Executive is responsible for working ... Maintain accurate forecasts for renewals and expansions, and partner closely with Account ...

Zelis

Client Success Director

Atlanta, GA · Hybrid

Every associate is expected - and empowered - to partner with AI to challenge the status quo ... Define and execute client success strategy across multiple regions or product lines, ensuring ...

Audacy, Inc.

Client Success Strategist

Atlanta, GA · Hybrid

Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type ... Partner closely with Sales Managers & internal operation teams to monitor media implementation ...

Audacy, Inc.

Client Success Strategist

Atlanta, GA · On-site

Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type ... Partner closely with Sales Managers & internal operation teams to monitor media implementation ...

Audacy, Inc.

Client Success Strategist

Atlanta, GA · Hybrid

Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type ... Partner closely with Sales Managers & internal operation teams to monitor media implementation ...

Aderant

Associate Client Success Manager

Atlanta, GA · On-site

Aderant is seeking a Assoc. Client Success Manager Aderant is a global industry leading software ... Acting as a trusted partner, the CSM drives clarity, alignment, and accountability across the ...

Fetcherr

Client Success Manager

Atlanta, GA · On-site +1

Fetcherr delivers a consistent average profit uplift of 7%, with corporate partners including Delta ... We're is seeking a highly motivated and client-focused Client Success Manager to manage strategic ...

Worldpay, Inc.

Client Success Manager II

Atlanta, GA · On-site

$56K - $95K/yr

The Client Success Manager (CSM) II is responsible for driving client satisfaction, solution ... By serving as a strategic partner, the CSM ensures clients realize the full value of their ...

FIS

Client Success Manager II

Atlanta, GA · On-site

$56K - $95K/yr

The Client Success Manager (CSM) II is responsible for driving client satisfaction, solution ... By serving as a strategic partner, the CSM ensures clients realize the full value of their ...

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All JobsClient Success Partner JobsClient Success Partner Jobs in Fairburn, GA

Client Success Partner information

See Fairburn, GA salary details

$14

$45

$93

How much do client success partner jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for client success partner in Fairburn, GA is $45.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $62.07 per hour, depending on experience, location, and employer.

What is a client success partner?

A Client Success Partner is a professional dedicated to ensuring clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, guidance, and strategic advice to maximize value and satisfaction. Client Success Partners often handle onboarding, monitor client progress, address concerns, and identify opportunities for growth or improvement. Their goal is to build long-term, positive relationships that help both the client and the company succeed.

How does a client success partner typically collaborate with internal teams to address client needs?

Client Success Partners work closely with various internal teams, such as sales, product, and support, to ensure clients receive comprehensive solutions. They often serve as the main point of contact, relaying client feedback and coordinating resources to resolve issues promptly. Regular meetings and updates with cross-functional teams are common, allowing the Client Success Partner to advocate for the client's goals and ensure a seamless experience. This collaborative approach not only helps in addressing immediate concerns but also in identifying opportunities for long-term client growth and satisfaction.

What are the key skills and qualifications needed to thrive as a client success partner, and why are they important?

To thrive as a Client Success Partner, you need strong account management skills, a customer-centric mindset, and a bachelor's degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) software like Salesforce and experience with analytics tools are typically required. Exceptional communication, problem-solving abilities, and relationship-building skills help you stand out in this role. These qualities are crucial for fostering long-term client relationships, ensuring satisfaction, and driving business growth.

What is the difference between Client Success Partner vs Customer Success Manager?

AspectClient Success PartnerCustomer Success Manager
CredentialsRelevant experience in client relations, certifications like CSPO or CSCP optionalSimilar credentials, often with customer service or account management background
Work EnvironmentCollaborates closely with clients, often in B2B SaaS or service industriesWorks with customers post-sale to ensure product adoption and retention
Employer & Industry UsageCommon in SaaS, tech, and consulting firmsWidely used across SaaS, software, and service sectors
Search & Comparison IntentOften compared for client relationship rolesMore focused on customer retention and success metrics

Both roles focus on client or customer relationships, but a Client Success Partner typically emphasizes building strategic partnerships and long-term client engagement, while a Customer Success Manager concentrates on ensuring customer satisfaction and product adoption. The roles overlap significantly, especially in SaaS industries, but the terminology may vary by company.

What cities near Fairburn, GA are hiring for Client Success Partner jobs?

Cities near Fairburn, GA with the most Client Success Partner job openings:

Client Success Partner jobs near you
Infographic showing various Client Success Partner job openings in Fairburn, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $94,401 per year, or $45.4 per hour.

Client Success Partner I

SMC³ Inc

Peachtree City, GA • On-site

Other

Re-posted 4 days ago

Job description

Client Success Partner I

The Client Success Partner I role plays a critical role in ensuring current and new SMC3 customers derive maximum value from SMC3 products and services. This position supports customer onboarding, API integrations, product adoption, customer communications, and ongoing customer success initiatives across the commercial lifecycle.

Essential Functions:

  • Own customer and Alliance Partner onboarding and integrations from kickoff through go-live, including customer coordination, progress tracking, proactive follow-up, issue resolution, and go-live readiness activities.
  • Conduct client-facing product demonstrations, onboarding sessions, integration walkthroughs, and customer meetings that clearly communicate the value of SMC3 products and services.
  • Collect, validate, configure, and maintain customer-specific onboarding and integration data while ensuring accurate customer configurations and successful implementation outcomes.
  • Troubleshoot onboarding and integration issues, coordinate resolution efforts with internal teams, and maintain clear communication with customers throughout the implementation lifecycle.
  • Track and manage implementation milestones, testing progress, customer responsiveness, project risks, action items, and projected timelines to support successful customer delivery.
  • Maintain accurate documentation of customer communications, implementation activities, meeting recaps, project updates, and onboarding progress within CRM and support systems.
  • Serve as a liaison between customers and internal teams including Sales, Product, Development, and Technical Support to ensure alignment, collaboration, and positive customer outcomes.
  • Monitor and respond to customer inquiries in a timely manner while delivering a high level of customer service and customer satisfaction.
  • Gather customer feedback and collaborate with internal stakeholders to support continuous improvement initiatives, customer advocacy efforts, and operational best practices.
  • Identify potential customer growth opportunities and partner with Sales and leadership to support customer expansion initiatives.
  • Contribute to the development, refinement, and documentation of onboarding procedures, integration processes, internal knowledge resources, and operational standards.
  • Demonstrate strong ownership, accountability, responsiveness, collaboration, and follow-through in all customer and team interactions.

Qualifications/Education/Skills:

  • Bachelor's degree from an accredited four-year college or university.
  • Minimum of 1–3 years of relevant experience; LTL experience required.
  • Strong communication, presentation, organizational, and customer relationship management skills.
  • Ability to manage multiple priorities with strong attention to detail in a fast-paced environment.
  • Experience with customer onboarding, implementations, integrations, or technical support preferred.
  • Working knowledge of REST or SOAP web services and the ability to interpret XML or JSON messages preferred.
  • Experience using CRM or similar customer tracking systems.

Competencies:

  • Customer Focus
  • Problem Solving
  • Communication Skills
  • Planning & Organization
  • Adaptability
  • Attention to Detail
  • Dependability

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