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Client Success Operations Manager Jobs in Miami, FL

KENTECH Consulting

ACCOUNT SUCCESS MANAGER

Miami, FL · On-site

IMPACT We are looking for a Client Success Account Manager who can serve as a trusted partner to ... Partner closely with sales, operations, marketing, and product teams to support client growth ...

Kentech Consulting Inc

ACCOUNT SUCCESS MANAGER

Miami, FL · Remote

$40K - $50K/yr

IMPACT We are looking for a Client Success Account Manager who can serve as a trusted partner to ... Partner closely with sales, operations, marketing, and product teams to support client growth ...

Lord Breakspeare Callaghan Llc

Be Seen First

Client Services & Operations Manager

Doral, FL · On-site

$19 - $23/hr

Busy CPA and tax firm looking for a highly organized and proactive person to manage client communication, workflow coordination, onboarding, billing follow-up, and day-to-day office operations. This ...

Lord Breakspeare Callaghan Llc

Be Seen First

Client Services & Operations Manager

Doral, FL · On-site

$19 - $23/hr

Busy CPA and tax firm looking for a highly organized and proactive person to manage client communication, workflow coordination, onboarding, billing follow-up, and day-to-day office operations. This ...

KW Property Management

Operations Manager

Miami, FL · On-site

As the key employee liaisons between the client and KWPM services & internal support staff, the Operations Manager must perform the job duties with a view toward projecting a professional and ...

UFC Gym

Operations Manager

Miami, FL · On-site

$36K/yr

Expand your client base: Leverage our large member network to grow your business. * Ongoing in ... Your success is our success. Join our family and find out! If you have a disability under the ...

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Showing results 21-40

All JobsClient Success Operations JobsClient Success Operations Manager JobsClient Success Operations Manager Jobs in Miami, FL

Client Success Operations Manager information

See Miami, FL salary details

$31.1K

$79.4K

$133.9K

How much do client success operations manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for client success operations manager in Miami, FL is $79,446.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $94,700.00 per year, depending on experience, location, and employer.

What is a client success operations manager?

A Client Success Operations Manager is responsible for optimizing the processes, tools, and strategies that support customer success teams within an organization. They analyze data, streamline workflows, manage technology platforms, and ensure that client-facing teams have the resources needed to deliver an outstanding customer experience. This role bridges the gap between client success, sales, and operations, helping to improve customer retention and satisfaction. By implementing best practices and monitoring key metrics, they contribute directly to the overall growth and efficiency of the business.

How does a client success operations manager typically collaborate with other departments to enhance the client experience?

A Client Success Operations Manager frequently works cross-functionally with teams such as Sales, Product, and Support to streamline processes that directly impact the client journey. They coordinate with Sales to ensure smooth client onboarding, collaborate with Product teams to relay client feedback for feature improvements, and partner with Support to optimize issue resolution workflows. Effective communication and proactive problem-solving are essential, as these collaborations help deliver a seamless and positive experience for clients.

What are the key skills and qualifications needed to thrive as a client success operations manager, and why are they important?

To thrive as a Client Success Operations Manager, you need expertise in customer success strategies, data analysis, process optimization, and a background in business or related fields. Familiarity with customer relationship management (CRM) systems like Salesforce, analytics tools, and experience with workflow automation platforms are typically required. Strong problem-solving abilities, communication, and stakeholder management skills make someone stand out in this position. These skills are crucial for ensuring client satisfaction, driving operational efficiency, and supporting business growth.

What is the difference between Client Success Operations Manager vs Customer Success Manager?

AspectClient Success Operations ManagerCustomer Success Manager
Primary FocusOptimizing processes, tools, and data to improve client success outcomesBuilding relationships and ensuring client satisfaction
ResponsibilitiesData analysis, process improvement, cross-department coordinationOnboarding, ongoing support, renewals, and upselling
Required SkillsAnalytics, project management, technical proficiencyCommunication, relationship management, problem-solving
Work EnvironmentCollaborative with sales, support, and product teamsDirect client interaction and relationship building

The Client Success Operations Manager focuses on streamlining processes and leveraging data to enhance client success, while the Customer Success Manager emphasizes direct client engagement and satisfaction. Both roles are essential in ensuring overall client retention and growth within organizations.

What cities near Miami, FL are hiring for Client Success Operations Manager jobs?

Cities near Miami, FL with the most Client Success Operations Manager job openings:

Infographic showing various Client Success Operations Manager job openings in Miami, FL as of June 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $79,446 per year, or $38.2 per hour.

Client Success Representative (Remote)

Miami, FL • Remote

Demand.com
See more jobs at Demand.comexternal

Full-time

Re-posted 13 hours ago

Job description

Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.

Responsibilities and Duties

  • Develop and nurture relationships with selected accounts for successful campaigns.
  • Be a trusted advisor and expert in our DemandFactor offerings.
  • Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
  • Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
  • Manage account documentation, including reports and recommendations.
  • Handle post-sale account management, fostering growth through great customer service.

Qualifications

  • Excellent written and verbal communication skills with a strong connection to customer success.
  • Minimum two years of account management or customer service experience preferred.
  • Highly organized and detail-oriented, able to handle over 30 clients effectively.
  • Ability to thrive collaboratively in a team and independently with minimal supervision.
  • Strong problem-solving skills, with the ability to engage and interact with internal teams.
  • Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
  • Comfortable learning various software, from MS Office (Excel) to CRM systems.
  • Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment