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Client Success Operations Manager Jobs in Lenexa, KS

Kids for the Future

Operations Manager

Kansas City, MO · On-site

Manage daily operations, scheduling, labor planning, and equipment allocation. * Oversee the ... Success Metrics * Branch profitability * Client retention and satisfaction * Team performance and ...

PayIt

Client Implementation Manager

Kansas City, MO · On-site

$60K - $90K/yr

Serve as the primary connection point for steady-state hand off to Client Success, Operations, and ... Experience with the full project management lifecycle. Specifically to articulating product ...

PayIt

Client Implementation Manager

Kansas City, MO · On-site

$60K - $90K/yr

Serve as the primary connection point for steady-state hand off to Client Success, Operations, and ... Experience with the full project management lifecycle. Specifically to articulating product ...

FanThreeSixty

Client Data Strategist

Leawood, KS · On-site

You'll work closely with Sales, Client Success, our Sales Engineer, and our Lead Data Product Manager, translating client needs and feedback into signals that shapes what we build next. This is a ...

FanThreeSixty

Client Data Strategist

Leawood, KS · On-site

You'll work closely with Sales, Client Success, our Sales Engineer, and our Lead Data Product Manager, translating client needs and feedback into signals that shapes what we build next. This is a ...

cls

Operations Manager

Kansas City, KS · On-site

... client hospitals * Attends, participates, and documents laundry surveys for potential clients ... growth and success * Oversee the efficiency management of required utilities, supplies, linen ...

cls

Operations Manager

Kansas City, KS · On-site

... client hospitals * Attends, participates, and documents laundry surveys for potential clients ... growth and success * Oversee the efficiency management of required utilities, supplies, linen ...

cls

Operations Manager

Kansas City, KS · On-site

... client hospitals * Attends, participates, and documents laundry surveys for potential clients ... growth and success * Oversee the efficiency management of required utilities, supplies, linen ...

cls

Operations Manager

Kansas City, KS · On-site

... client hospitals * Attends, participates, and documents laundry surveys for potential clients ... growth and success * Oversee the efficiency management of required utilities, supplies, linen ...

cls

Operations Manager

Kansas City, KS · On-site

... client hospitals * Attends, participates, and documents laundry surveys for potential clients ... growth and success * Oversee the efficiency management of required utilities, supplies, linen ...

cls

Operations Manager

Kansas City, KS · On-site

... client hospitals * Attends, participates, and documents laundry surveys for potential clients ... growth and success * Oversee the efficiency management of required utilities, supplies, linen ...

Wabtec

Operations Manager

Kansas City, MO · On-site

The Operations Manager will make a difference by driving operational excellence through strong ... Demonstrated success in LEAN Enterprise and continuous improvement environments * Minimum of 7-10 ...

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All JobsClient Success Operations JobsClient Success Operations Manager JobsClient Success Operations Manager Jobs in Lenexa, KS

Client Success Operations Manager information

See Lenexa, KS salary details

$30.5K

$78K

$131.4K

How much do client success operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for client success operations manager in Lenexa, KS is $77,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $92,900.00 per year, depending on experience, location, and employer.

What is a client success operations manager?

A Client Success Operations Manager is responsible for optimizing the processes, tools, and strategies that support customer success teams within an organization. They analyze data, streamline workflows, manage technology platforms, and ensure that client-facing teams have the resources needed to deliver an outstanding customer experience. This role bridges the gap between client success, sales, and operations, helping to improve customer retention and satisfaction. By implementing best practices and monitoring key metrics, they contribute directly to the overall growth and efficiency of the business.

How does a client success operations manager typically collaborate with other departments to enhance the client experience?

A Client Success Operations Manager frequently works cross-functionally with teams such as Sales, Product, and Support to streamline processes that directly impact the client journey. They coordinate with Sales to ensure smooth client onboarding, collaborate with Product teams to relay client feedback for feature improvements, and partner with Support to optimize issue resolution workflows. Effective communication and proactive problem-solving are essential, as these collaborations help deliver a seamless and positive experience for clients.

What are the key skills and qualifications needed to thrive as a client success operations manager, and why are they important?

To thrive as a Client Success Operations Manager, you need expertise in customer success strategies, data analysis, process optimization, and a background in business or related fields. Familiarity with customer relationship management (CRM) systems like Salesforce, analytics tools, and experience with workflow automation platforms are typically required. Strong problem-solving abilities, communication, and stakeholder management skills make someone stand out in this position. These skills are crucial for ensuring client satisfaction, driving operational efficiency, and supporting business growth.

What is the difference between Client Success Operations Manager vs Customer Success Manager?

AspectClient Success Operations ManagerCustomer Success Manager
Primary FocusOptimizing processes, tools, and data to improve client success outcomesBuilding relationships and ensuring client satisfaction
ResponsibilitiesData analysis, process improvement, cross-department coordinationOnboarding, ongoing support, renewals, and upselling
Required SkillsAnalytics, project management, technical proficiencyCommunication, relationship management, problem-solving
Work EnvironmentCollaborative with sales, support, and product teamsDirect client interaction and relationship building

The Client Success Operations Manager focuses on streamlining processes and leveraging data to enhance client success, while the Customer Success Manager emphasizes direct client engagement and satisfaction. Both roles are essential in ensuring overall client retention and growth within organizations.

Infographic showing various Client Success Operations Manager job openings in Lenexa, KS as of September 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $77,974 per year, or $37.5 per hour.

Client Success Expert (Commercial Team) (Remote)

Kansas City, MO • Remote

INFUSE
See more jobs at INFUSEexternal

Full-time

Posted 17 days ago

Job description

OUR HIRING PROCESS:

  • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
  • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
  • At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
  • From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. 
    INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy

Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.

Key Responsibilities
  • Build and maintain strong, long-lasting client relationships
  • Ensure the timely and successful delivery of our solutions according to client needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
  • Assist with challenging client requests or issue escalations as needed
  • Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
  • Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
  • Strong communication and interpersonal skills
  • Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
  • Empathetic understanding of client needs and ability to address them effectively
  • Ability to address challenges and proactively offer solutions.

If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!

We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.