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Client Success Operations Manager Jobs in Jackson, MS

Two or more years of proven success in an operations management role * Previous supervisory experience, WebLogic experience helpful, etc. * * Knowledge of Medicaid, SNAP, TANF and other such ...

To achieve this, managers are expected to provide their team with the tools needed for success ... Our Operation's workflow has three major components: First mile - where the product is housed and ...

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

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Mitigation Operations Manager

Flowood, MS · On-site

$70K - $85K/yr (+ commission)

MITIGATION OPERATIONS MANAGER Build the Team. Lead the Operation. Own the Results. We are seeking ... What Success Looks Like You will build a Mitigation Department that: * Consistently achieves ...

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Mitigation Operations Manager

Flowood, MS · On-site

$70K - $85K/yr (+ commission)

MITIGATION OPERATIONS MANAGER Build the Team. Lead the Operation. Own the Results. We are seeking ... What Success Looks Like You will build a Mitigation Department that: * Consistently achieves ...

... and customer/client satisfaction Manages financial, legal, budget, and compliance tracking ... Here, you'll find meaningful work, leaders invested in your success, and opportunities to build a ...

The individual will meet or exceed operational goals by providing high-quality, professional ... To support and ensure success in this role, we provide a comprehensive, week-long management ...

The individual will meet or exceed operational goals by providing high-quality, professional ... To support and ensure success in this role, we provide a comprehensive, week-long management ...

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Key Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

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Client Success Operations Manager information

See Jackson, MS salary details

$28.3K

$72.4K

$122K

How much do client success operations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for client success operations manager in Jackson, MS is $72,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $86,300.00 per year, depending on experience, location, and employer.

What is a client success operations manager?

A Client Success Operations Manager is responsible for optimizing the processes, tools, and strategies that support customer success teams within an organization. They analyze data, streamline workflows, manage technology platforms, and ensure that client-facing teams have the resources needed to deliver an outstanding customer experience. This role bridges the gap between client success, sales, and operations, helping to improve customer retention and satisfaction. By implementing best practices and monitoring key metrics, they contribute directly to the overall growth and efficiency of the business.

How does a client success operations manager typically collaborate with other departments to enhance the client experience?

A Client Success Operations Manager frequently works cross-functionally with teams such as Sales, Product, and Support to streamline processes that directly impact the client journey. They coordinate with Sales to ensure smooth client onboarding, collaborate with Product teams to relay client feedback for feature improvements, and partner with Support to optimize issue resolution workflows. Effective communication and proactive problem-solving are essential, as these collaborations help deliver a seamless and positive experience for clients.

What are the key skills and qualifications needed to thrive as a client success operations manager, and why are they important?

To thrive as a Client Success Operations Manager, you need expertise in customer success strategies, data analysis, process optimization, and a background in business or related fields. Familiarity with customer relationship management (CRM) systems like Salesforce, analytics tools, and experience with workflow automation platforms are typically required. Strong problem-solving abilities, communication, and stakeholder management skills make someone stand out in this position. These skills are crucial for ensuring client satisfaction, driving operational efficiency, and supporting business growth.

What is the difference between Client Success Operations Manager vs Customer Success Manager?

AspectClient Success Operations ManagerCustomer Success Manager
Primary FocusOptimizing processes, tools, and data to improve client success outcomesBuilding relationships and ensuring client satisfaction
ResponsibilitiesData analysis, process improvement, cross-department coordinationOnboarding, ongoing support, renewals, and upselling
Required SkillsAnalytics, project management, technical proficiencyCommunication, relationship management, problem-solving
Work EnvironmentCollaborative with sales, support, and product teamsDirect client interaction and relationship building

The Client Success Operations Manager focuses on streamlining processes and leveraging data to enhance client success, while the Customer Success Manager emphasizes direct client engagement and satisfaction. Both roles are essential in ensuring overall client retention and growth within organizations.

Client Success Manager

Jackson, MS • On-site

Full-time

Re-posted 15 hours ago


Job description

◾Educate union and credit union members on the value of life insurance and basic financial literacy

◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling)

◾Provide tailored coverage recommendations that meet each family's needs

◾Build and manage your own client portfolio with guidance from experienced mentors

◾Track performance and progress using our internal systems and support tools

◾Represent the values of Service Over Sales, putting clients’ well-being first

◾Participate in incentive programs, team competitions, and leadership summits

◾At least 18 years old and legally authorized to work in the U.S.

◾Able to pass a background check

◾Tech-savvy and comfortable using Zoom and digital tools

◾Motivated to learn, grow, and help others

◾Strong communicator with an interest in finance, education, or social impact

◾Experience in leadership, customer service, or peer mentoring is a plus