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Client Success Operations Manager Jobs in Atlanta, GA

American Software

Client Success Leader

Atlanta, GA · On-site

Logility's SaaS-based platform transforms sales and operations planning (SandOP) and integrated ... compliance management; product life cycle management; supply and inventory optimization ...

Sevaa Group

Client Success Manager

Alpharetta, GA · On-site +1

As a Client Success Manager, you will own the customer lifecycle for each of your accounts, including the implementation of Success Programs, contributing to revenue growth, managing the onboarding ...

Logility

Client Success Leader

Atlanta, GA · On-site

Logility's SaaS-based platform transforms sales and operations planning (SandOP) and integrated ... compliance management; product life cycle management; supply and inventory optimization ...

Logility, Inc

Client Success Leader

Atlanta, GA · On-site

Logility's SaaS-based platform transforms sales and operations planning (SandOP) and integrated ... compliance management; product life cycle management; supply and inventory optimization ...

Logility

Client Success Leader

Atlanta, GA · On-site

Logility's SaaS-based platform transforms sales and operations planning (SandOP) and integrated ... compliance management; product life cycle management; supply and inventory optimization ...

American Software

Client Success Leader

Atlanta, GA · On-site

Logility's SaaS-based platform transforms sales and operations planning (SandOP) and integrated ... compliance management; product life cycle management; supply and inventory optimization ...

iVision Scale LLC

Client Success Executive

Atlanta, GA · On-site

Client Success Executive Full Time Cust Success Man Atlanta, GA, US 2 days ago Requisition ID: 1103 ... Experience managing end-to-end customer journeys, from onboarding and adoption to renewal and ...

Ivision, Inc

Client Success Executive

Atlanta, GA · On-site

Client Success Executive Full Time Cust Success Man Atlanta, GA, US 9 days ago Requisition ID: 1103 ... Experience managing end-to-end customer journeys, from onboarding and adoption to renewal and ...

iVision Scale LLC

Client Success Executive

Atlanta, GA · On-site

$72K - $98K/yr

Client Success Executive Your Opportunity The Client Success Executive is responsible for working with the Director of Client Success to align the efforts of Delivery Managers (DMs), Consulting ...

Audacy, Inc.

Client Success Strategist

Atlanta, GA · On-site

Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type ... Partner closely with Sales Managers & internal operation teams to monitor media implementation ...

Audacy, Inc.

Client Success Strategist

Atlanta, GA · Hybrid

Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type ... Partner closely with Sales Managers & internal operation teams to monitor media implementation ...

Audacy, Inc.

Client Success Strategist

Atlanta, GA · On-site

Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type ... Partner closely with Sales Management on internal operations to gain approvals and develop ...

Audacy, Inc.

Client Success Strategist

Atlanta, GA · Hybrid

Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type ... Partner closely with Sales Managers & internal operation teams to monitor media implementation ...

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All JobsClient Success Operations JobsClient Success Operations Manager JobsClient Success Operations Manager Jobs in Atlanta, GA

Client Success Operations Manager information

See Atlanta, GA salary details

$31.3K

$79.9K

$134.6K

How much do client success operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for client success operations manager in Atlanta, GA is $79,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $95,200.00 per year, depending on experience, location, and employer.

What is a client success operations manager?

A Client Success Operations Manager is responsible for optimizing the processes, tools, and strategies that support customer success teams within an organization. They analyze data, streamline workflows, manage technology platforms, and ensure that client-facing teams have the resources needed to deliver an outstanding customer experience. This role bridges the gap between client success, sales, and operations, helping to improve customer retention and satisfaction. By implementing best practices and monitoring key metrics, they contribute directly to the overall growth and efficiency of the business.

How does a client success operations manager typically collaborate with other departments to enhance the client experience?

A Client Success Operations Manager frequently works cross-functionally with teams such as Sales, Product, and Support to streamline processes that directly impact the client journey. They coordinate with Sales to ensure smooth client onboarding, collaborate with Product teams to relay client feedback for feature improvements, and partner with Support to optimize issue resolution workflows. Effective communication and proactive problem-solving are essential, as these collaborations help deliver a seamless and positive experience for clients.

What are the key skills and qualifications needed to thrive as a client success operations manager, and why are they important?

To thrive as a Client Success Operations Manager, you need expertise in customer success strategies, data analysis, process optimization, and a background in business or related fields. Familiarity with customer relationship management (CRM) systems like Salesforce, analytics tools, and experience with workflow automation platforms are typically required. Strong problem-solving abilities, communication, and stakeholder management skills make someone stand out in this position. These skills are crucial for ensuring client satisfaction, driving operational efficiency, and supporting business growth.

What is the difference between Client Success Operations Manager vs Customer Success Manager?

AspectClient Success Operations ManagerCustomer Success Manager
Primary FocusOptimizing processes, tools, and data to improve client success outcomesBuilding relationships and ensuring client satisfaction
ResponsibilitiesData analysis, process improvement, cross-department coordinationOnboarding, ongoing support, renewals, and upselling
Required SkillsAnalytics, project management, technical proficiencyCommunication, relationship management, problem-solving
Work EnvironmentCollaborative with sales, support, and product teamsDirect client interaction and relationship building

The Client Success Operations Manager focuses on streamlining processes and leveraging data to enhance client success, while the Customer Success Manager emphasizes direct client engagement and satisfaction. Both roles are essential in ensuring overall client retention and growth within organizations.

What cities near Atlanta, GA are hiring for Client Success Operations Manager jobs?

Cities near Atlanta, GA with the most Client Success Operations Manager job openings:

Infographic showing various Client Success Operations Manager job openings in Atlanta, GA as of June 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $79,879 per year, or $38.4 per hour.

Client Success Leader

Atlanta, GA • On-site

American Software
See more jobs at American Softwareexternal

Full-time

Re-posted 20 hours ago

Job description

ABOUT THE COMPANY

Accelerating the digital sustainable supply chain, Logility helps companies seize new opportunities, sense and respond to changing market dynamics, and more profitably manage their complex global businesses. The Logility® Digital Supply Chain Platform leverages an innovative blend of artificial intelligence (AI) and advanced analytics to automate planning, accelerate cycle times, increase precision, improve operating performance, break down business silos and deliver greater visibility. Logility’s SaaS-based platform transforms sales and operations planning (SandOP) and integrated business planning (IBP) processes; demand, inventory, and replenishment planning; global sourcing; quality and compliance management; product life cycle management; supply and inventory optimization; manufacturing planning and scheduling; retail merchandise planning, assortment, and allocation. Logility clients include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products, and Red Wing Shoe Company. To learn how Logility can help you make smarter decisions faster, visit www.logility.com.

Job Description:

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution adoption, business value, and client retention. 

Responsibilities:

Our next Client Success Leader will need to have a passion to help clients while effectively managing the team and programs to achieve enterprise (vs. department) level engagement in their assigned accounts. They will develop growth strategy for each assigned account and conduct regular cadence of client business reviews and measure and report on overall client health metrics. This leader will be accountable for building programs to drive positive referenceability and retention across the install base and manage select clients to ensure retention and growth. They will be responsible for proactively identifying issues, initiate resolutions, and stimulate growth within client base while simultaneously identifying and closing new expansion opportunities within assigned accounts. Collaborating with Marketing on outreach programs will be imperative to drive value and growth. 

The Client Success Leader will need to be an avid and proficient recruiter of talent for his/her organization as well as the company in general. Collaborates with peers and talent team to create and update Job scorecards to align to today’s roles. Effectively interviews candidates and actively on-boards new team members and effectively mentors them to becoming proficient team members.

Recruiting Guidelines:

· 5 Years of Client Success Management experience

· MBA is highly desirable, 4-year college degree required

· Demonstrated the ability to manage a team of at least ten

· Prior experience with tech touch application like Gainsight preferable

Apply