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Client Success Manager Jobs in Waunakee, WI (NOW HIRING)

4 Senses House Cleaning

Service Manager

Madison, WI

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... client experiences, and a positive team culture. We are looking for a highly organized, people-focused Field Success Manager to lead our cleaning teams in the field and help us scale to the next ...

4 Senses luxury home services

Service Manager

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... client experiences, and a positive team culture. We are looking for a highly organized, people-focused Field Success Manager to lead our cleaning teams in the field and help us scale to the next ...

Public Consulting Group

Client Service Associate 1

Madison, WI · On-site

$14.50 - $20.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Client Success Associates will be responsible for managing, maintaining, and growing client relationships with local education agency (school district) and/or state agency stakeholders. This will be ...

Alphabe Insight Inc

Client Service Associate

Madison, WI · On-site

$50K - $55K/yr

  • Medical

Proficiency in Microsoft Office Suite and familiarity with CRM systems. * A professional demeanor and a genuine commitment to client success. Additional Information Benefits * Competitive annual ...

The Digital Ring

Marketing Manager

Madison, WI · On-site +1

Takes ownership of client success, continuously assessing relationships and improving processes to deliver outstanding results. * Detail-Oriented: Ensures every project detail is managed, from ...

The Digital Ring

Marketing Manager

Madison, WI · Remote

Takes ownership of client success, continuously assessing relationships and improving processes to deliver outstanding results. * Detail-Oriented: Ensures every project detail is managed, from ...

Fleetworthy Solutions

Be Seen First

Client Service Representative

Madison, WI · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed ...

Fleetworthy

Client Service Representative

Madison, WI

$16 - $22/hr

  • PTO

Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed ...

Franklin Covey

Mid-Market Client Partner

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

BestPass

Client Service Representative

Madison, WI · On-site

$16 - $22/hr

  • PTO

Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed ...

Public Consulting Group

Client Service Associate 2

Madison, WI · On-site

$14.50 - $20.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Support initiative planning and ongoing client relationship management to advance program goals and ... Client Success vision. * Partner with internal teams to surface client needs, support system ...

Fleetworthy

Client Service Representative

Madison, WI · On-site

$16 - $22/hr

  • PTO

Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed ...

Fleetworthy

Client Service Representative

Madison, WI · On-site

$16 - $22/hr

  • PTO

Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Waunakee, WI

Client Success Manager information

See Waunakee, WI salary details

$33.2K

$84.9K

$143.2K

How much do client success manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success manager in Waunakee, WI is $84,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $101,200.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Waunakee, WI look for?

The top searched job categories for Client Success Manager jobs in Waunakee, WI are:

What cities near Waunakee, WI are hiring for Client Success Manager jobs?

Cities near Waunakee, WI with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Waunakee, WI as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $84,941 per year, or $40.8 per hour.

Service Manager

4 Senses House Cleaning

Madison, WI

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Join
4 Senses House Cleaning as Our Field Success Manager

Lead People. Elevate Standards. Build a Winning Team.

4 Senses House Cleaning is one of Madison's fastest-growing residential cleaning companies, known for delivering premium service, exceptional client experiences, and a positive team culture. We are looking for a highly organized, people-focused Field Success Manager to lead our cleaning teams in the field and help us scale to the next level.

This is not just a "supervisor" role. We're looking for a leader who takes ownership, solves problems fast, develops people, and ensures every client experience reflects our brand standards.

If you thrive in leadership, enjoy coaching teams, and want to grow with a company that values excellence, this could be the opportunity for you.


Position Overview

As the Field Success Manager, you will oversee daily field operations, support cleaning technicians, perform quality inspections, manage team accountability, and ensure clients consistently receive a 5-star experience.You'll serve as the bridge between ownership, office operations, and field staff.


Responsibilities

Team Leadership

  • Lead, motivate, and support cleaning technicians in the field
  • Conduct team check-ins, coaching, and performance feedback
  • Train new employees on systems, standards, and company expectations
  • Promote accountability, professionalism, and positivity

Quality Control

  • Perform inspections to ensure cleaning quality meets company standards
  • Resolve issues quickly and professionally
  • Maintain consistency across all client homes

Operations Management

  • Monitor schedules and ensure teams stay on time
  • Handle field-related problem-solving throughout the day
  • Communicate with office staff regarding team performance and client updates
  • Ensure supplies are maintained properly

Client Experience

  • Deliver exceptional customer service
  • Address client concerns professionally and efficiently
  • Build long-term client trust and retention


What We're Looking For

Required Qualifications

  • Leadership or management experience
  • Strong communication and organizational skills
  • Ability to manage multiple priorities under pressure
  • Valid driver's license and reliable transportation
  • Professional appearance and positive attitude
  • Ability to lead by example
  • Ability to analyze data and create review processes
  • Must have excellent communication skills with a strong desire to help others
  • Must be analytical and creative to develop plans to recruit, motivate, and encourage employees while striving to improve processes and product quality
  • Bilingual: English and Spanish
  • Eye for details

Preferred Qualifications

  • Experience in residential cleaning, hospitality, home services, or field operations
  • Bilingual (English/Spanish)
  • Experience training or coaching teams

Compensation & Benefits

  • Competitive hourly pay or salary based on experience
  • Performance bonuses
  • Paid training
  • Growth opportunities within a rapidly expanding company
  • Supportive and team-oriented culture
  • Monday-Friday
  • Direct deposit every Friday
  • Dental and Vision insurance
  • Health Insurance
  • 401 (k) with company match
  • Paid Birthday Off (PTO)
  • Paid holidays
  • Annual company parties & fun contests
  • Referral bonuses
  • Monthly Performance bonuses


Why Join 4 Senses?

At 4 Senses, we believe great people build great companies. We invest in our team, promote from within, and create opportunities for leaders to grow with us long-term.

We are building the most trusted residential cleaning brand in Madison - and we want leaders who are excited to help build it.


To Apply

Send your resume and a short introduction explaining why you'd be a great fit for the Field Success Manager role.

Apply