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Client Success Manager Jobs in Waukee, IA (NOW HIRING)

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Client Success Manager information

See Waukee, IA salary details

$31.2K

$79.7K

$134.3K

How much do client success manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client success manager in Waukee, IA is $79,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $94,900.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Waukee, IA look for?

The top searched job categories for Client Success Manager jobs in Waukee, IA are:

What cities near Waukee, IA are hiring for Client Success Manager jobs?

Cities near Waukee, IA with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Waukee, IA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $79,659 per year, or $38.3 per hour.

Entry Level Client Success Representative - Benefits

MCL Talent Partners

Adel, IA • On-site

$45K - $90K/yr

Full-time

Medical, Life

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Entry Level Client Success Representative - Benefits
Location: Des Moines, IA
Job Type: Full-Time | In-Person | Client-Facing

About the Opportunity
MCL Talent Partners is sourcing motivated professionals for a leading national benefits provider expanding in Des Moines. Move from capped hourly or retail roles into a performance-driven career where your income is tied to your effort.

Daily Focus

  • Serve as primary point of contact for clients.
  • Help families with life and supplemental health benefits.
  • Manage accounts, renewals, and long-term relationships.
  • Operate with autonomy over your schedule and local book of business.

Qualifications

  • Strong communication and empathy.
  • Self-starter with a coachable mindset.
  • Customer service, retail, education, or admin backgrounds preferred.
  • Valid driver's license.

Job Highlights

  • Monday–Friday daytime — Reclaim evenings and weekends
  • Training: Complete onboarding + coaching + full licensing support
  • Growth: Clear path into leadership and management

Compensation

  • Performance-based with uncapped earning potential + performance bonuses
  • Target first-year range for dedicated reps: $45,000 – $90,000+, depending on performance

Recruiter Notice: MCL Talent Partners is an independent, third-party recruiting firm executing a specialized search for our client. This role is not an internal position with the recruiting firm.

Next Step: Apply today to schedule a confidential detailed overview of the opportunity and role with the local leadership team.

Apply