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Client Success Manager Jobs in Sun Prairie, WI (NOW HIRING)

greenpath, inc.

Client Success Specialist

Madison, WI · On-site

$16.50 - $18.38/hr

As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you're eager to ...

4 Senses House Cleaning

Service Manager

Madison, WI

... client experiences, and a positive team culture. We are looking for a highly organized, people-focused Field Success Manager to lead our cleaning teams in the field and help us scale to the next ...

Alphabe Insight Inc

Client Service Associate

Madison, WI · On-site

$50K - $55K/yr

Proficiency in Microsoft Office Suite and familiarity with CRM systems. * A professional demeanor and a genuine commitment to client success. Additional Information Benefits * Competitive annual ...

The Digital Ring

Marketing Manager

Madison, WI · Remote

Takes ownership of client success, continuously assessing relationships and improving processes to deliver outstanding results. * Detail-Oriented: Ensures every project detail is managed, from ...

The Digital Ring

Marketing Manager

Madison, WI · On-site +1

Takes ownership of client success, continuously assessing relationships and improving processes to deliver outstanding results. * Detail-Oriented: Ensures every project detail is managed, from ...

Fleetworthy Solutions

Be Seen First

Client Service Representative

Madison, WI · On-site

$19 - $21/hr

Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed ...

Fleetworthy

Client Service Representative

Madison, WI · On-site

$16 - $22/hr

Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed ...

Fleetworthy

Client Service Representative

Madison, WI · On-site

$16 - $22/hr

Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Sun Prairie, WI

Client Success Manager information

See Sun Prairie, WI salary details

$31.6K

$80.8K

$136.2K

How much do client success manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for client success manager in Sun Prairie, WI is $80,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,900.00 and $96,300.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Sun Prairie, WI look for? The top searched job categories for Client Success Manager jobs in Sun Prairie, WI are:
What cities near Sun Prairie, WI are hiring for Client Success Manager jobs? Cities near Sun Prairie, WI with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Sun Prairie, WI as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 14% Part Time, and 8% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $80,817 per year, or $38.9 per hour.
Client Success Specialist

Client Success Specialist

greenpath, inc.

Madison, WI • On-site

$16.50 - $18.38/hr

Full-time

Posted 4 days ago

Job description

Join Our Mission-Driven Team as a Client Success Specialist
Location: Remote
Employment Type: Full-Time
Department: Client Services

Training Start Date: August 31st, 2026 (Training is mandatory)

About the Role

At GreenPath, we believe in empowering people to lead financially healthy lives. As a Client Success Specialist (CSS), you’ll be the heart of our mission—supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you're eager to grow your financial knowledge - like learning how to calculate percentages, understand credit reporting, and review real-life financial documents - this role is for you.
You’ll thrive in a swift, multi-channel call center environment where empathy, innovation, and teamwork are key. If you’re passionate about delivering exceptional service and making a real difference, we want to hear from you!

???? Video - Meet The Hiring Team: Linda, Leslie, & Tiffany

What You’ll Do

• Provide top-tier support via phone to clients on our Debt Management Program.

• Taking back-to-back calls in a call center environment.
• Support client accounts and ensure seamless account management.
• Manage proposals, payments, deposits, and creditor communications.
• Proactively review client accounts to identify and resolve issues
• Maintain accurate records and ensure compliance with state regulations.
• Collaborate across departments to ensure seamless client experience.

• Encourage and motivate clients throughout their financial journey.


What You Bring

• 2–3 years of customer service experience (call center preferred).
• Associate’s degree preferred; Bachelor’s degree may substitute for experience.
• A strong sense of professionalism is essential when supporting clients through sensitive financial situations.
• Strong communication skills—empathetic, professional, and clear.
• Tech-savvy with experience in Windows-based systems and CRM tools.

• Comfort with numbers and basic financial calculations, including reviewing credit card statements, due dates, and payment schedules.
• Bilingual (English/Spanish) a plus!

Remote Work From Home Requirements

• A private, enclosed room with a door.
• Hard‑wired internet connection (ethernet required) and standard broadband internet.
• Security camera in addition to standard computer setup.
• Home environment must support productivity; remote work is not a replacement for caregiving.

Internet Requirements- Standard Broadband Internet

• 200 Mbps minimum for a single‑person residence
• 400 Mbps minimum for residences with 2+ people

???? Why GreenPath?

• A mission‑driven organization with over 60 years of impact in financial wellness.
• A culture rooted in Integrity, Quality, and Teamwork.
• Growth and development opportunities.
• Supportive, inclusive, and collaborative work environment.
• Competitive compensation and benefits.

Additional Details

Monday - Friday work schedule

Hours are typically 8 am - 5 pm or 9 am - 6 pm. One late night shift is required each week. The late night shift is typically 10 AM - 7 PM or 11 AM - 8 PM.

*Must be comfortable working in a structured, performance-driven environment.

Training:
• Begins August 31st, 2026
• Mandatory, full‑time for three weeks. Typically training is from 10 AM - 7 PM EASTERN Time.
• After training, you transition into your regular schedule.

Ready to Support Clients on Their Path to Financial Wellness?

Apply today and become part of a team committed to making a difference; one call at a time.