Client Success Manager Jobs in Rayne, LA (NOW HIRING)

Come Build Your Career at Aecon!

Aecon delivers some of the most complex and impactful infrastructure projects - from transformative transportation networks to critical energy, industrial and nuclear programs. The projects we build connect communities and power future generations. With deep roots in North America and a strong footprint internationally, Aecon brings global expertise and proudly serves public and private sector clients through its Construction and Concessions segment.

Safety Always is not only our #1 core value - it is the standard that anchors our culture. We believe the most ambitious projects deserve the most committed people. At Aecon, you won't just build your career - you'll help build what matters to enable future generations to thrive.

At Aecon, you can count on:

• Safety Always. Our number one core value. The safety of our people, projects, partners, and stakeholders is our priority focus - today and always.
• Integrity. We lead by example, with humility and courage.
• Accountability. We're passionate about delivering on our commitments.
• Inclusion. We provide opportunities where people feel valued, supported, and empowered to contribute fully.

We deliver infrastructure with purpose, and our people are at the heart of everything we do. Aecon employees are incredibly proud to build some of the most impactful infrastructure of this generation - we call it Aecon Proud.

At Aecon we:

• Ensure you and your family receive the services and benefits needed to support your mental, emotional, and physical well-being.
• Are intentional when it comes to investing in your development. We help you build your career and advance your skills through our Aecon University, tuition reimbursement, and Leadership Programs.
• Are committed to creating work environments focused on mutual respect, teamwork, collaboration, and new ideas, through meaningful initiatives, training, and partnerships with Veteran groups, to ensure we are building with top talent and harnessing our collective strengths within every aspect of our culture.
• Operate responsibly by managing risk, safety, and environmental considerations across all our projects and surrounding communities.

Our success is built on the passion, expertise, and dedication of our people. Together, we embrace strong execution, innovation, and continuous improvement - values that come to life through the unique talents and collaborative spirit of every team member. If you're inspired to make a difference through future-building projects, join our best-in-class team.

What is the Opportunity?

From fabrication and modularization to new builds, turnaround and maintenance, Aecon Industrial leads the way in industrial construction and water infrastructure, providing clients in Canada and the U.S. with vertically integrated solutions and exceptional self-perform work.

We are seeking a seasoned business professional to lead Business Development growth activities for Aecon Industrial across the Gulf Coast. As a strategic lead, you will play a pivotal role in driving the growth of the business with a key focus on driving opportunities with new clients in the midstream and dowstream, petrochemical, and industrial manufacturing markets. This role is responsible for identifying and securing new business opportunities, fostering and maintaining strong client relationships, and driving revenue growth in a fast-paced, evolving environment.

Please note this role involves frequent travel across Texas and surrounding Gulf Coast states. The primary office location for this role will be based in Beaumont, TX but work can be completed remotely.

What You'll Do Here:

• Collaborate to develop objectives and strategies in support of overall divisional business development goals in the target market segments, assisting in the development and implementation of the Business Unit strategic planning and business plan.

• Prepare and execute business development action plans for target markets/clients.

• Monitor sales activity and market conditions and adjust the business development strategy as appropriate.

• Analyze and filter the potential opportunities for the best fit with divisional goals.

• Prepare a look forward plan and share with estimating group for resource planning.

• Preparation and submittal of pre-qualification and Expressions of Interest documentation.

• Establish a strategy for success on all proposals and participate in the preparation of the proposal and follow up with clients.

• Assist in negotiations with clients.

• Provide advice, liaison, planning, etc. to the prospective and current clients.

• Establish and maintain effective contact with clients, including post award contact. Identify new work leads and manage lead follow-up.

• Keep pursuit lists current in the company's CRM platform.

• Collect the execution performance feedback from customers for continuous improvement initiatives.

• Track and communicate what our top competitors are doing.

• Working closely with the "Closer", advise on final pricing and execution strategy.

• Prepare/advise on annual revenue targets and budgets and update as required.

• Marketing activities as needed to support strategic initiatives.

What You Bring to the Team:

• Business Development and relationship building skills.

• Knowledge of Aecon and its divisions, their capabilities and market interests.

• Technical background: industry experience (heavy industrial, midstream and downstream O&G, petrochemical).

• Strong negotiation skills.

• Ability to report data and analyze data for relevant trends.

• Well organized, energetic and able to work well under pressure.

• Ability to work independently and take discretionary initiative.

• Excellent communication and presentation skills.

• General computer proficiency, especially PowerPoint, spreadsheets and word processing.

• Commercial knowledge - solid understanding of the risks in contract terms.

• Can maneuver through complex political situations effectively being sensitive to how people, organizations, and cultures function.

• Cross-cultural agility - awareness of and value for diverse culture and history.

• Ability to speak and write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect; is effective both inside and outside the organization, on both cool data and hot and controversial topics.

• A self-starter; capable of working both independently and in a team environment, sometimes with little direction.

• Work collaboratively as a part of a high-performing team and seek to add value to areas outside of immediate scope.

• Comfortable and willing to pivot in a dynamic and fast-paced work environment.

• Exceptional organizational skills and ability to work effectively under pressure with multiple deadlines and tasks.

• Experience using SharePoint and Microsoft Dynamics is an asset.

• Proficient in Microsoft Office products as well as other software products such as Illustrator.

Aecon fosters belonging within and across our organization. We consider all applicants for positions without regard to race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law.

We are committed to adhering to the objectives and requirements outlined in the Equal Employment Opportunity Commission (EEOC), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the EEOC and its applicable regulations. Appropriate accommodation under the EEOC will be provided upon request throughout the interview and hiring process.

Aecon is committed to ensuring all job postings are compliant with all applicable laws. Any candidate who has a concern regarding the contents of this or any other job posting can email aecon@aecon.com.