ZipRecruiter

Log In

1

Client Success Manager Jobs in Pleasant Prairie, WI

Orion

VP Enterprise Delivery

Mundelein, IL · Hybrid

... client experience drives retention, expansion, and long-term growth The operating environment We support some of the industry's most strategic wealth management firms and enterprise clients. Success ...

BCU

Assoc II, Client Services

Vernon Hills, IL · On-site

$64K - $96K/yr

Manage and maintain the general phone queue, provide prompt and courteous assistance to members and ... success. We act with INTEGRITY. We follow the golden rule without exception. We display COURAGE in ...

previous page

Showing results 41-60

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Pleasant Prairie, WI

Client Success Manager information

See Pleasant Prairie, WI salary details

$31.5K

$80.5K

$135.7K

How much do client success manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client success manager in Pleasant Prairie, WI is $80,503.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $95,900.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Pleasant Prairie, WI look for?

The top searched job categories for Client Success Manager jobs in Pleasant Prairie, WI are:

What cities near Pleasant Prairie, WI are hiring for Client Success Manager jobs?

Cities near Pleasant Prairie, WI with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Pleasant Prairie, WI as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 2% Nights. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $80,503 per year, or $38.7 per hour.

Director of Personal Training

Anytime Fitness

Mundelein, IL

Full-time, Part-time

Medical, Retirement, PTO

Re-posted 26 days ago

Anytime Fitness rating

6.4

Company rating: 6.4 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

26th of 63 rated gym and leisure clubs

Job description

Director of Personal Training

Multiple Anytime Fitness Locations | Multi-Unit Leadership Role

Position Overview

We are seeking a Director of Personal Training to lead, scale, and optimize personal training performance across 19 Anytime Fitness locations. This is a senior leadership role responsible for revenue growth, trainer development, systems execution, and culture building.

This role is ideal for a proven multi-club PT leader who thrives on metrics, coaching leaders, and building repeatable systems that drive consistent results.

Key Responsibilities Revenue & Performance

  • Own personal training revenue, penetration, and retention across all 19 locations

  • Establish and execute PT sales systems, including consultations, assessments, closes, and onboarding

  • Track and improve KPIs such as:

    • PT attach rate at POS

    • Sessions per member

    • Trainer utilization

    • Monthly recurring PT revenue

    • PT retention & attrition

  • Identify under performing clubs and implement targeted improvement plans 

Leadership & Team Development

  • Recruit, onboard, and develop high-performing personal trainers

  • Coach and mentor Club Managers and Head Trainers on PT leadership

  • Build a trainer career pathway (Level 1 → Senior → Lead → Head Trainer)

  • Drive accountability through weekly scorecards, reviews, and coaching cadence

Systems & Process

  • Standardize PT delivery across all locations (programming, assessments, client experience)

  • Ensure consistent execution of:

    • Fitness consultations

    • Goal reviews

    • Re-ups and long-term commitments

    • Client success tracking

  • Collaborate with operations leadership to align staffing, scheduling, and payroll efficiency

Culture & Client Experience

  • Build a high-energy, professional, results-driven PT culture

  • Ensure trainers deliver an exceptional and consistent member experience

  • Reinforce brand standards, professionalism, and community engagement

Qualifications & Experience

  • 5+ years of experience in personal training leadership, preferably multi-unit

  • Proven track record of growing PT revenue and penetration

  • Experience leading and developing managers and trainers

  • Strong understanding of sales, coaching, and performance metrics

  • Highly organized, data-driven, and systems-oriented

  • Comfortable traveling between locations as needed

  • Must be able to travel. Company vehicle provided
What Success Looks Like (First 12 Months)

  • Measurable increase in PT revenue and penetration across the portfolio

  • Clear PT systems implemented and executed consistently

  • Strong bench of developed Head Trainers and PT leaders

  • Improved trainer retention and utilization

  • Predictable, scalable PT performance month over month

Compensation & Benefits

  • Competitive base salary

  • Performance-based bonus tied to PT revenue and KPIs

  • Health and wellness benefits

  • 401K, Paid Time Off

  • Career growth within a fast-growing multi-unit organization

Why Join Us?

  • Large, established Anytime Fitness portfolio with strong infrastructure

  • Leadership team that values data, accountability, and culture

  • Opportunity to build and own a PT platform at scale

  • Real autonomy and impact—not a single-club ceiling

"We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, or disability"

What Anytime Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom