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Client Success Manager Jobs in Middleton, WI (NOW HIRING)

Fleetworthy

Client Service Representative

Madison, WI

$16 - $22/hr

Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed ...

Fleetworthy Solutions

Be Seen First

Client Service Representative

Madison, WI · On-site

$19 - $21/hr

Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed ...

Fleetworthy Solutions

Be Seen First

Client Service Representative

Madison, WI · On-site

$19 - $21/hr

Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed ...

Franklin Covey

Mid-Market Client Partner

Madison, WI · On-site

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

BestPass

Client Service Representative

Madison, WI · On-site

$16 - $22/hr

Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed ...

Public Consulting Group

Client Service Associate 2

Madison, WI · On-site

$14.50 - $20.25/hr

Support initiative planning and ongoing client relationship management to advance program goals and ... Client Success vision. * Partner with internal teams to surface client needs, support system ...

Fleetworthy

Client Service Representative

Madison, WI · On-site

$16 - $22/hr

Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed ...

Fleetworthy

Client Service Representative

Madison, WI · On-site

$16 - $22/hr

Works with the appropriate team members and management on effective resolutions. * Utilizes the appropriate programs and tools to aid in client success, provides coaching and assistance as needed ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Middleton, WI

Client Success Manager information

See Middleton, WI salary details

$32.6K

$83.4K

$140.5K

How much do client success manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client success manager in Middleton, WI is $83,359.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $99,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Middleton, WI look for? The top searched job categories for Client Success Manager jobs in Middleton, WI are:
What cities near Middleton, WI are hiring for Client Success Manager jobs? Cities near Middleton, WI with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Middleton, WI as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $83,359 per year, or $40.1 per hour.

Customer Success Partner (Health Systems)

RevSpring Inc

Madison, WI

Full-time

Re-posted 9 days ago

Job description

Job Title: Customer Success Partner (Health Systems)
Job Summary:
As a Customer Success Partner (CSP), you are the quarterback of the customer relationship for a dedicated, blended book of business across a variety of Health System accounts. Your book is built deliberately: a mix of complex enterprise systems, solid mid-tier accounts, and smaller emerging ones.
You own the customer's full arc after implementation – from warm handoff through value realization to expansion. You are a trusted advisor, not a support queue. Your job is to understand each customer's business objectives – expanding patient access, converting online searches into booked appointments, keeping patients in-network, and maintaining accurate provider data – and translate the value of the Kyruus Connect platform into visible progress against those goals.
You will help orchestrate the operational roles assigned to you and pull in specialists as the situation demands. That coordination is what lets you stay focused on strategy, relationships, and value.
Essential Functions:
  • Own the account arc. Serve as the single strategic owner of the relationship from post-implementation handoff through expansion – the clear answer to "who do I call."
  • Deliver insight, not just reporting. Build a deep understanding of the product, each customer's composition, and their objectives, and bring Directors and decision-makers insights they couldn't get on their own – Kyruus Connect analytics tell a compelling, customer-specific story of value and opportunity.
  • Investigate the real need. Look past individual tickets to the patterns beneath them to surface what customers actually need, and turn it into proactive guidance.
  • Lead executive engagement. Run value reviews and QBRs with VP- and Director-level stakeholders on a cadence that scales with account tier, translating data into clear narratives about ROI and next steps.
  • Orchestrate the team. Direct operational teammates and specialists on your accounts so the customer experiences one coordinated relationship.
  • Drive retention and health. Proactively manage account health and run NPS/CSAT programs to protect retention and catch risk early.
  • Fuel growth. Surface expansion signals and proof points to the Sales Account Executive – your role is to narrate value and flag opportunity, not to chase quota.
  • Be the voice of the customer. Partner with Product, Sales, and Implementation to influence the roadmap and improve the customer experience.
Minimum Requirements:
Specific Job Skills:
  • At least 5 years in Customer Success, Account Management, or a high-touch consultative role; SaaS or Healthcare IT (especially patient access, provider data, or digital scheduling) strongly preferred
  • Communication mastery: Simplify complex concepts and present them persuasively to both operational users and executive leadership.
  • Relationship focus: Build rapport, earn trust, and navigate the organizational dynamics of a health system.
  • Analytical ability: Comfortably interpret product reporting, adoption data, and performance trends and turn them into "value stories." (You don't need to write SQL or parse logs – your operational partners own that – but you must confidently read and reason about the data.)
  • Orchestration: Coordinate cross-functional resources to deliver a unified customer experience.
  • Adaptability: Manage a portfolio spanning enterprise to emerging accounts and adjust your approach to each customer's maturity.
Education: Four-year Bachelor’s Degree from college/university required.
Experience: 5 years of experience
Supervision: N/A
Certifications: N/A
Language Skills:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from a variety of both internal and external sources.
Physical Capabilities: Standard categories
The physical capabilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
RevSpring is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Note: This Job Description may not describe all of the job responsibilities and standards assigned to this position. The duties may change from time to time. RevSpring does not discriminate against any group in hiring or employment practices. Nothing in this job description constitutes a contract for employment.

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