ZipRecruiter

Log In

1

Client Success Manager Jobs in Derby, CT (NOW HIRING)

GardaWorld

Security Account Manager

Orange, CT · On-site

$80K - $85K/yr

Be the driving force behind our client's success and join us in delivering unparalleled security services and strategic management. Your dedication will ensure our security services consistently ...

GardaWorld

Security Account Manager

Orange, CT · On-site

$80K - $85K/yr

Be the driving force behind our client's success and join us in delivering unparalleled security services and strategic management. Your dedication will ensure our security services consistently ...

GardaWorld

Security Account Manager

Orange, CT

$80K - $85K/yr

Be the driving force behind our client's success and join us in delivering unparalleled security services and strategic management. Your dedication will ensure our security services consistently ...

GardaWorld

Security Account Manager

Orange, CT · On-site

$80K - $85K/yr

Be the driving force behind our client's success and join us in delivering unparalleled security services and strategic management. Your dedication will ensure our security services consistently ...

GardaWorld

Security Account Manager

Orange, CT · On-site

$80K - $85K/yr

Be the driving force behind our client's success and join us in delivering unparalleled security services and strategic management. Your dedication will ensure our security services consistently ...

Sodexo

Food Operations Manager 3

New Haven, CT · On-site

$89K - $115K/yr

This position drives operational performance, safety compliance, financial results, and long-term client success through hands-on leadership and strategic execution. Accountable for managing people ...

previous pagenext page

Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Derby, CT

Client Success Manager information

See Derby, CT salary details

$32.6K

$83.3K

$140.4K

How much do client success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client success manager in Derby, CT is $83,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $99,300.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Derby, CT look for?

The top searched job categories for Client Success Manager jobs in Derby, CT are:

What cities near Derby, CT are hiring for Client Success Manager jobs?

Cities near Derby, CT with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Derby, CT as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $83,318 per year, or $40.1 per hour.

Customer Success Director - Healthcare

Default GeBBS Healthcare Solutions

East Haven, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Description:

Lead Strategic Healthcare Partnerships. Drive Client Success. Shape the Future of RCM.


GeBBS Healthcare Solutions is seeking an experienced Director of Customer Success to lead strategic partnerships with healthcare organizations and serve as the executive bridge between client objectives and operational excellence.


This high-impact leadership role is responsible for strengthening client relationships, driving retention, identifying growth opportunities, and translating complex revenue cycle performance data into meaningful business insights. The ideal candidate is a strategic relationship leader who understands healthcare revenue cycle management (RCM) and excels at partnering with executives, operational teams, and clients to achieve measurable results.


If you are passionate about healthcare, client success, and building long-term partnerships, this is an opportunity to make a significant impact with a growing healthcare solutions organization.


Your Impact

  • Serve as the senior relationship leader for assigned healthcare client accounts.
  • Develop and maintain strong executive-level relationships with healthcare stakeholders.
  • Lead strategic client meetings, including quarterly business reviews, performance discussions, and business planning sessions.
  • Partner with Operations leadership to ensure service delivery meets client expectations, contractual commitments, and performance goals.
  • Monitor KPIs, SLAs, and operational performance metrics to identify opportunities and mitigate risks.
  • Act as a trusted advisor and escalation point for client concerns, coordinating solutions across internal teams.
  • Identify opportunities to expand services and support account growth, renewals, and long-term retention strategies.
  • Collaborate with Sales, Business Development, Finance, Product, Operations, and Executive Leadership teams to align client needs with business objectives.
  • Translate operational data into strategic insights that help clients make informed decisions.
Requirements:

 Your Expertise

  • Bachelor’s degree in Healthcare Administration, Business, or a related field.
  • 5–7+ years of experience in healthcare Revenue Cycle Management (RCM) or healthcare services with demonstrated client-facing leadership.
  • Strong understanding of the U.S. healthcare revenue cycle continuum, including billing, coding, claims management, and accounts receivable operations.
  • Proven experience managing complex healthcare client relationships.
  • Demonstrated success supporting account growth, renewals, or service expansion initiatives.
  • Experience partnering with Operations, Sales, and Executive Leadership teams.
  • Exceptional executive communication, presentation, negotiation, and relationship management skills.
Preferred Qualifications:
  • Experience within an RCM outsourcing, healthcare BPO, or consulting environment.
  • Experience leading client relationship or account management teams.
  • Experience working with offshore delivery teams.
  • EMR platform knowledge.
  • CRCR certification

The GeBBS Advantage


At GeBBS Healthcare Solutions, we are transforming healthcare through innovative revenue cycle solutions and exceptional client partnerships. Join a team where your expertise and leadership directly contribute to improving healthcare operations and client success.


We offer:

  • Competitive compensation
  • Full suite of benefits, including medical, dental, vision, life insurance, disability coverage, and retirement savings options
  • Paid time off and company holidays
  • Career growth and professional development opportunities
  • Collaborative, supportive leadership team
  • Remote work flexibility
  • Opportunity to work with leading healthcare organizations and industry experts

Ready to lead strategic healthcare partnerships and make an impact in the future of healthcare revenue cycle management?

Apply today and become part of the GeBBS team!