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Client Success Manager Jobs in Bozeman, MT (NOW HIRING)

HART, INC.

Senior Project Manager

Bozeman, MT · On-site

... client acceptance, operational handoff, and retrospective. This role converts contractual ... Success is measured by predictable delivery, revenue realization, scope and margin protection ...

New

HART, INC.

Senior Project Manager

Bozeman, MT · On-site

... client acceptance, operational handoff, and retrospective. This role converts contractual ... Success is measured by predictable delivery, revenue realization, scope and margin protection ...

New

Dowl, Llc

Civil Project Manager

Bozeman, MT · On-site

$70 - $90/hr

Client & Stakeholder Coordination -- Serve as primary client contact; coordinate with agencies ... success for the firm. Monitors project financials, burn rate, and earned value and takes ...

DOWL

Civil Project Manager

Bozeman, MT · On-site

Client & Stakeholder Coordination - Serve as primary client contact; coordinate with agencies ... success for the firm. Monitors project financials, burn rate, and earned value and takes ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Bozeman, MT

Client Success Manager information

See Bozeman, MT salary details

$33.9K

$86.6K

$145.9K

How much do client success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for client success manager in Bozeman, MT is $86,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $103,200.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

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The top searched job categories for Client Success Manager jobs in Bozeman, MT are:

What cities near Bozeman, MT are hiring for Client Success Manager jobs?

Cities near Bozeman, MT with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Bozeman, MT as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $86,562 per year, or $41.6 per hour.

Client Success Manager

Zoot Enterprises, Inc.

Bozeman, MT • On-site

Full-time

Posted 10 days ago

Job description

Client Success ManagerLocation: Bozeman, MT, 59718Job Description:
The Client Success Manager (CSM) is dedicated to ensuring Zoot’s clients achieve their desired outcomes while maximizing the value of Zoot’s product and services with a focus on revenue maintenance and revenue growth targets. The CSM will work with assigned clients to identify new opportunities, client goals, establish KPIs then work with Zoot teams to ensure goals are met .The CSM position is fast paced and ever changing, requiring flexibility, self-initiative, and regular management of changing priorities.
For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting-edge data sources to help reduce risk.
Key Responsibilities
  1. Work in tandem with Zoot’s sales, marketing and platform delivery teams, develop and maintain strong relationships with assigned clients, including primary stakeholders and decision-makers, and prioritize client satisfaction and revenue growth while creating a seamless client experience.
  2. Play a critical part in go to market activities by capturing client feedback and executing customer campaigns
  3. Develop and execute account strategies and account plans for assigned accounts.
  4. Demonstrate empathy and understand client needs and pain points, working with appropriate Zoot teams to ensure they are properly addressed and communicated to clients.
  5. Work with clients to ensure they are gaining the most value from our product or service and create opportunities for upselling or cross-selling, be consultative
  6. Focus on client retention and growth opportunities to increase revenue and manage contracts
  7. Manage client relationships through regular check-ins, proactive outreach, and tailored communication to ensure the client is satisfied and achieving their desired goals. Develop communication strategies and plans for each assigned client as part of the account strategy and account plans.
  8. Provide ongoing support and guidance to ensure client success, including training, best practices, and industry insights.
  9. Identify and address any challenges or obstacles that may hinder client success and communicate those risks to appropriate Zoot teams.
  10. Collect and analyze client success KPIs to improve our products and services, to ensure we are exceeding expectations.
  11. Report all client activities, strategies and plan accomplishments to Zoot management through weekly reporting and account plan reviews.
  12. Maintain working knowledge of Zoot solutions and capabilities with particular emphasis on the value proposition of each in the context of assigned account and prospect business models, current industry trends, market conditions, compliance issues, and financial regulations.
  13. Other duties as assigned – it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision.
Qualifications and Skills
  • Bachelor’s degree in Business, Marketing, Communication or related field (Master’s preferred).
  • 4+ years of experience in client success, customer experience, or project/account management roles.
  • Familiarity with customer success software, CRM platforms, and data reporting tools.
  • Ability to thrive in a fast-paced environment with competing priorities.
Background Check Requirement:
Ability to successfully pass background screening.
Physical Requirements:
All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation.
Working Conditions | Work Hours | Location:
This position will take place primarily in an office setting. To optimize team performance, the workspace for this position is typically a cubicle setting in an open space environment. It is expected that exempt employees, and specifically this position, regularly and consistently report to work on-site, at Zoot headquarters, during normal business hours. Occasional nighttime and weekend work is required within the position. This position may occasionally require travel. The Client Success Manager position is fast paced and ever changing, requiring flexibility, self-initiative, and regular management of changing priorities.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.

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