Client Success Manager Jobs in Idaho (NOW HIRING)

Remote Leadership Development Associate | Client Services & Management Track
Company: AO - American Income Division of Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only
Schedule: Flexible | Full-Time Opportunity
Career Track: Client Services | Insurance | Leadership & Management Development
Experience: Entry Level Welcome | Training & Mentorship Provided
Compensation: Commission-Based | Weekly Pay | Performance & Leadership IncentivesBuild Your Career. Develop as a Leader. Work From Home.
Are you looking for more than your next job?
If you're motivated by professional growth, leadership development, flexibility, and the opportunity to build a career based on your performance, AO may be the right place to start your next chapter.
We're seeking ambitious, people-focused professionals to join our growing virtual team as Remote Leadership Development Associates.
You'll begin by learning the foundation of our business-serving clients, conducting virtual benefit consultations, building relationships, and helping families understand their coverage options. As you gain experience and demonstrate consistent results, you'll have opportunities to develop skills in mentorship, coaching, team development, and leadership.No previous insurance or management experience is required.
We provide the training, mentorship, licensing guidance, technology, and professional development-you bring the work ethic, coachability, and desire to grow.
• 100% Work From Home
• Flexible Scheduling
• Qualified Client Opportunities Provided
• No Lead Purchasing Required
• No Traditional Cold Calling
• Weekly Commission-Based Pay
• Performance Bonuses + Renewals
• Comprehensive Training & Mentorship
• Leadership & Management Development TrackAbout AO
AO operates within the American Income Division of Globe Life, serving working families and members of various organizations through supplemental life, accident, and health insurance benefits.
Our organization has built its culture around:

• Exceptional client service
• Integrity and professionalism
• Personal accountability
• Continuous learning
• Mentorship and coaching
• Leadership development
• Performance-based advancement
• Long-term professional growth

Our virtual business model allows representatives to serve clients and develop professionally from home while remaining connected through online training, coaching, team meetings, mentorship, and modern technology.What You'll Do
Your development begins with learning how to create an exceptional client experience.
🤝 Client Service & Relationship Building
You'll work directly with individuals and families through scheduled virtual appointments.
Responsibilities may include:

• Conduct Zoom and phone consultations
• Connect with clients who have requested information about available benefits
• Ask questions to understand individual and family needs
• Explain available life, accident, and supplemental health insurance options
• Answer questions clearly and professionally
• Help clients evaluate available coverage
• Guide clients through applications and enrollment
• Provide ongoing client support and follow-up
• Assist with applicable policy reviews and service needs
• Maintain accurate digital records and documentation
• Build long-term relationships through trust, professionalism, and exceptional service

Develop Into Leadership
🚀 Learn the Business First. Then Learn to Lead It.
We believe effective leaders should understand the client experience before developing others.
As you demonstrate proficiency, consistency, and strong performance, you'll have opportunities to develop additional leadership skills.
Development may include:

• One-on-one mentorship from experienced leaders
• Weekly leadership coaching
• Communication and presentation development
• Goal setting and performance accountability
• Coaching and feedback techniques
• Team-building strategies
• Problem-solving and decision-making
• New representative mentorship
• Training and professional development
• Business and organizational skills
• Leadership communication
• Performance management fundamentals

The goal is to help qualified individuals develop the experience and skills necessary to pursue future leadership and management responsibilities.A Performance-Based Management Track
Your career growth isn't determined simply by how long you've been here.
Advancement is based on factors such as:

• Individual performance
• Consistency
• Professional development
• Personal accountability
• Initiative
• Coachability
• Leadership ability
• Ability to support and develop others
• Team contribution

Potential career progression may include:
Leadership Development Associate → Mentor/Trainer → Team Leader → Management → Advanced Leadership
Leadership opportunities are earned through performance and development and are not guaranteed.
🏡 100% Remote Career
Build your career from home while remaining connected to clients, teammates, mentors, and leadership.
You'll have access to:

• Virtual client appointments
• Remote coaching
• Online training
• Virtual team meetings
• Digital business systems
• Leadership development
• Nationwide professional collaboration

No daily commute means you can focus more of your time on clients, development, performance, and building your future.
📞 Qualified Client Opportunities - No Lead Purchasing
Representatives work with qualified client opportunities, including individuals who have requested information regarding available benefits.
Rather than relying on traditional prospecting, you'll focus on:

• Scheduled client conversations
• Benefits education
• Needs-based consultations
• Relationship building
• Enrollment assistance
• Client follow-up
• Ongoing service

No lead purchasing is required.
Our approach emphasizes education, relationships, professional service, and helping clients make informed decisions rather than high-pressure sales tactics.
💰 Weekly Pay & Performance-Based Earnings
This is a commission-based independent contractor opportunity, not a traditional hourly or salaried management trainee position.
Compensation opportunities may include:

• Weekly commission payments
• Performance-based bonuses
• Renewal and residual income
• Leadership incentives as applicable
• Recognition programs
• Additional performance rewards

There is no predetermined cap on commission earnings; however, compensation is directly tied to individual activity, production, consistency, and results.
Individual earnings vary, and no specific income level is guaranteed.
📚 Comprehensive Training & MentorshipYou Don't Need Previous Insurance Experience
We're looking for potential, professionalism, work ethic, and coachability.
Training and development may include:

• Structured virtual onboarding
• Insurance product and benefits education
• Client-service development
• Needs-analysis training
• Consultative sales techniques
• Virtual presentation development
• Enrollment systems and procedures
• Weekly virtual workshops
• One-on-one mentorship
• Leadership development
• Ongoing coaching and professional education

As you progress, training can expand from learning how to manage your own responsibilities to learning how to mentor, coach, and support others.
🎓 Licensing Guidance Provided
Because this position involves insurance products, representatives must obtain the appropriate state Life & Health Insurance License before performing activities requiring a license.
Not licensed yet? You can still apply.
Candidates moving forward receive guidance through the licensing process and information about the steps required to become properly licensed.
♥ Benefits & Professional Resources
Qualifying representatives may have access to:

• Medical reimbursement program
• Company-supported life insurance
• Accidental Death Benefit coverage
• Renewal and residual income opportunities
• Leadership development programs
• Professional training resources
• Modern virtual technology and business systems
• OPEIU Local 277 representation, where applicable

Eligibility requirements and qualification periods may apply.Recognition & Incentive Opportunities
Strong performance may also qualify representatives for additional recognition, including:

• Company-sponsored incentive travel
• Leadership conferences
• Professional development events
• Performance contests
• Recognition programs
• Team experiences
• Leadership retreats
• Advancement opportunities

These programs are designed to recognize performance, consistency, growth, and leadership development.Who We're Looking For
You don't need to arrive as an experienced manager.
We're looking for individuals who have the potential and desire to become strong leaders.
Successful candidates typically demonstrate:

• Excellent verbal and written communication
• Strong interpersonal and relationship-building skills
• Natural leadership potential
• Positive, professional attitude
• Self-motivation and personal accountability
• Strong work ethic and consistency
• Goal-oriented mindset
• Organization and time-management skills
• Adaptability and problem-solving abilities
• Confidence working independently
• Ability to collaborate within a virtual team
• Coachability and openness to feedback
• Professionalism and integrity
• Desire to mentor and develop others
• Commitment to continuous personal and professional growth

Experience That Transfers Well
Previous experience in these areas can be beneficial but is not required:

• Customer Service
• Sales
• Client Relations
• Team Leadership
• Management
• Recruiting
• Retail
• Hospitality
• Healthcare
• Education
• Financial Services
• Banking
• Administrative Support
• Account Management
• Business Development
• Military Service
• Coaching or Training

No prior insurance or management experience is required.
We value potential, communication skills, professionalism, work ethic, accountability, and willingness to learn.Minimum Requirements
Applicants must:

• Be at least 18 years of age
• Be legally authorized to work in the United States
• Be physically located within the United States
• Have access to a reliable computer or laptop
• Maintain reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional home workspace
• Be comfortable communicating with clients through Zoom and phone
• Be willing to complete required training and professional development
• Be willing and able to obtain the appropriate state Life & Health Insurance License

Virtual Interview Process
Qualified applicants will first complete a brief career overview designed to provide a clear understanding of:

• The client-facing responsibilities
• Commission-based compensation
• Licensing requirements
• Training and mentorship
• Performance expectations
• Leadership development
• Career advancement opportunities

Candidates who wish to continue will then have the opportunity to schedule a live Zoom interview with our hiring team.
All interviews are conducted virtually for convenience and accessibility.Ready to Turn Your Potential Into Leadership?
If you're looking for a remote career where you can help working families, develop valuable professional and business skills, increase your earning potential, and earn opportunities to advance into leadership, we'd like to hear from you.Apply today to be considered for the Remote Leadership Development Associate | Client Services & Management Track with AO - American Income Division of Globe Life.Serve Clients. Develop Your Skills. Lead Through Performance. Build Your Future From Home. 🚀