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Client Success Manager Healthcare Jobs (NOW HIRING)

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success ... healthy growth over the long term. We made our first acquisition at the beginning of 2018. Now, we ...

Nextep

Client Success Manager

Charlotte, NC

... taken care of, and thriving. When our clients succeed, Nextep succeeds. If you're solutions ... Benefits About benefits: * 100% paid health, vision, and dental insurance for employees * Up to 12 ...

BranchLab

Client Success Manager

New York, NY · On-site

$85K - $150K/yr

Client Success Manager Job Type: Full-time, Hybrid in office in NYC. Reporting To: CRO Work ... Our mission is to improve healthcare commercialization by helping organizations make faster and ...

KEYSTONE CPAS LLC

Client Success Manager

Reno, NV · On-site

Description Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from ...

Drips

Client Success Manager

Cleveland, OH · Remote

Client Success Manager About Drips Drips helps big brands drive 1:1 conversations with large ... Client Health & Risk Management * Act as the voice of the client internally to advocate customer ...

Keystone CPAs LLC

Client Success Manager

Reno, NV · On-site

Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from initial ...

Keystone CPAs LLC

Client Success Manager

Reno, NV · On-site

Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from initial ...

New Perspective

Client Success Manager

Worcester, MA · Remote

$70K - $80K/yr

We're looking for a highly motivated Client Success Manager to join our dynamic, collaborative team. If you love building relationships, driving measurable results, and working in a fast-paced ...

Thekey

Client Success Manager

Glastonbury, CT · On-site

We are looking for an individual with experience in health care, elder care, social work, or a ... Client Success Manager Duties and Responsibilities: * Oversee day-to-day client relationships and ...

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Client Success Manager Healthcare information

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$83.1K

$140K

How much do client success manager healthcare jobs pay per year?

As of Jul 29, 2026, the average yearly pay for client success manager healthcare in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Client Success Manager Healthcare jobs? Cities with the most Client Success Manager Healthcare job openings:
What states have the most Client Success Manager Healthcare jobs? States with the most job openings for Client Success Manager Healthcare jobs include:
What job categories do people searching Client Success Manager Healthcare jobs look for? The top searched job categories for Client Success Manager Healthcare jobs are:
Client Success Manager Healthcare jobs near you
Infographic showing various Client Success Manager Healthcare job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Client Success Manager (Healthcare Staffing)

Cynet Corp

New York, NY

Full-time

Posted 13 days ago

Job description

Cynet Health is an award-winning, Joint Commission-certified healthcare workforce solutions company headquartered in the Washington, D.C. metro area. We partner with healthcare organizations nationwide to deliver high-quality clinical and allied staffing solutions across a wide range of care settings.

About the Role

The Client Success Manager (CSM) owns and grows a regional and/or nationwide portfolio of healthcare staffing accounts, primarily within MSP programs. This role is highly client-facing and accountable for TOA growth, portfolio performance, client satisfaction, and operational alignment across primarily clinical and some allied/non-clinical programs.

The CSM serves as the primary point of contact for assigned clients and is responsible for defining client expectations, setting MSP-specific submission standards, and ensuring internal teams are aligned to meet program requirements.

Key Responsibilities
  • Own and manage a regional and/or nationwide MSP portfolio of healthcare staffing accounts.
  • Build and maintain strong client relationships through regular communication, performance reviews, and proactive engagement.
  • Drive TOA growth by managing open requisitions, identifying expansion opportunities, and aligning staffing strategies to client demand.
  • Define, document, and communicate MSP-specific submission requirements and expectations to recruiting teams.
  • Partner with recruiting leadership to align on priority requisitions, submission pacing, and fulfillment strategy.
  • Serve as the primary escalation point for client and provider issues, resolving concerns quickly and professionally.
  • Maintain portfolio health through extensions, renewals, contract changes, and retention efforts.
  • Monitor client satisfaction and portfolio performance using quality metrics, scorecards, and operational KPIs.
  • Ensure credentialing and compliance alignment in accordance with Joint Commission (TJC/JCAHO) standards.
  • Support confirmation calls, assignment changes, and terminations as needed.
  • Build strong rapport with healthcare professionals to support retention beyond current assignments.
  • Participate in client site visits, networking, and industry events as required.
  • Execute referral initiatives and other client engagement programs as assigned.
Required Experience & Qualifications
  • Bachelor's degree or equivalent combination of education and relevant work experience.
  • 5+ years of experience in healthcare staffing with direct MSP program support (MSP-only experience required).
  • Demonstrated experience managing a book of business with 100+ active TOA.
  • Experience supporting regional or nationwide MSP client portfolios.
  • Proven history of portfolio growth, TOA expansion, and client retention.
  • Strong understanding of MSP program structure, compliance, and client-facing accountability.
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
  • Excellent written, verbal, and interpersonal communication skills.
  • Highly organized, detail-oriented, responsive, and customer-focused.
  • Self-directed, accountable, and comfortable owning outcomes.
About Cynet Health:

Headquartered in the Washington, D.C. metro area, Cynet Health is a Joint Commission Certified Workforce solutions company that helps our clients realize their talent potential through custom staffing & recruiting solutions. For more information, please visit our website, www.cynethealth.com

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