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Client Success Coach Jobs in Brunswick, ME (NOW HIRING)

Camesi Agency

Sales Manager Remote

Portland, ME · Remote

$80K - $120K/yr

... client interactions and team coaching. * Comfortable working remotely with a reliable computer ... success. The Camesi Agency values professional development and promotes from within as team members ...

New

Camesi Agency

Remote Sales Manager

Portland, ME · Remote

$80K - $120K/yr

This role is ideal for individuals who are goal-oriented, coachable, and interested in building a ... Build and maintain client relationships through timely follow-up, education, and ongoing service.

Camesiagency

Entry Level Sales Specialist

Portland, ME · Remote

$80K - $130K/yr

This role is ideal for individuals who are goal-oriented, coachable, and interested in building a ... Build and maintain client relationships through timely follow-up, education, and ongoing service.

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All JobsClient Success Coach JobsClient Success Coach Jobs in Brunswick, ME

Client Success Coach information

See Brunswick, ME salary details

$19.9K

$45.6K

$70.3K

How much do client success coach jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client success coach in Brunswick, ME is $45,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $52,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success coach?

To thrive as a Client Success Coach, you need a solid understanding of customer relationship management, onboarding processes, and problem-solving, often backed by a degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and certifications in customer success methodologies are commonly required. Exceptional communication, active listening, and empathy help build strong client relationships and address concerns effectively. These skills and qualifications are essential for ensuring client satisfaction, fostering loyalty, and driving business growth.

How does a client success coach typically collaborate with other departments to ensure client satisfaction?

Client Success Coaches work closely with teams such as sales, product development, and customer support to address client needs holistically. They often act as a bridge, relaying client feedback to internal teams, coordinating onboarding processes, and ensuring any issues are resolved promptly. Regular communication and cross-functional meetings are common, allowing the coach to advocate for clients while aligning with company objectives. This collaboration is key to building long-term client relationships and driving continuous improvement.

What is the difference between Client Success Coach vs Customer Support Specialist?

AspectClient Success CoachCustomer Support Specialist
Required CredentialsRelevant experience, certifications in customer success or account management often preferredTechnical knowledge, customer service skills, sometimes certifications in support tools
Work EnvironmentProactive engagement, strategic planning, ongoing client relationship managementReactive problem-solving, technical troubleshooting, responding to customer inquiries
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retention and growthCommon across retail, telecom, tech, and service sectors handling support tickets

The main difference is that a Client Success Coach focuses on proactive relationship building and ensuring client success, while a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coach role emphasizes strategic engagement to foster long-term client satisfaction.

Is customer success a good career?

A career as a Client Success Coach involves helping clients achieve their goals, often requiring strong communication, problem-solving, and relationship management skills. It can be a rewarding role with opportunities for advancement in customer success, account management, or sales, and often involves working with customer success platforms and metrics. The field is growing as companies prioritize customer retention and satisfaction.

What is a client success coach?

A client success coach is a professional who helps clients achieve their goals by providing guidance, support, and education related to a company's products or services. They often work closely with clients to ensure satisfaction, retention, and successful use of offerings, utilizing communication skills and customer relationship management tools. This role typically requires strong interpersonal skills and knowledge of the company's solutions.

What are popular job titles related to Client Success Coach jobs in Brunswick, ME?

For Client Success Coach jobs in Brunswick, ME, the most frequently searched job titles are:

What job categories do people searching Client Success Coach jobs in Brunswick, ME look for?

The top searched job categories for Client Success Coach jobs in Brunswick, ME are:

Client Success Coach jobs near you

Client Support Coordinator

Systems Engineering Inc

Portland, ME • On-site

$21.54 - $23.46/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Description

At Systems Engineering, our mission is to enable exceptional outcomes for our clients, employees, and community. 


At Systems Engineering, we help organizations achieve exceptional outcomes and that starts with exceptional client experiences. We're looking for a Client Support Coordinator who thrives on helping people, solving problems, and keeping things moving behind the scenes, and be the connection that makes technology feel more human.


In this role, you'll be the first point of contact for our clients, making sure their questions are heard, their needs are understood, and their requests are routed quickly and accurately. You'll collaborate closely with our technical teams, gaining exposure to a wide range of technologies. The ideal candidate for this role thrives as a self-starter who communicates early and often, adapts quickly to changing priorities, and follows through to resolution.


This role is an excellent starting point for someone early in their career or looking to make a career change into IT, as you'll gain exposure to client support operations, technology teams, and service delivery while developing skills that open doors to future opportunities across client success, operations, or IT.


In this role you will:

  • Serve as a friendly, professional first point of contact for client inquiries via phone and email
  • Triage and track service requests, ensuring nothing falls through the cracks
  • Coordinate with our internal technical teams to match client needs with the right resources
  • Lead daily team huddles with our technical teams to keep support efforts aligned and on track
  • Build strong client relationships by communicating clearly and following through
  • Identify opportunities to improve processes and enhance the client experience

Requirements

What will help you succeed:

  • 2+ years of experience in client support, customer service, or a related role
  • Strong communication skills, especially on the phone and in virtual meetings and you're comfortable talking with a wide range of people.
  • A calm, organized approach to juggling multiple requests and priorities.
  • Problem-solving mindset and attention to detail.
  • Experience with phone-based support, CRM, or ticketing systems (a plus).
  • Comfort using Microsoft Office tools like Outlook, Word, and Excel.


Our Benefits & Culture:


The employees of Systems Engineering are our most valuable resource. The work we do collectively has made Systems Engineering a Best Places to Work Company in Maine for over a decade. We pride ourselves on delivering great outcomes for our clients and our communities by cultivating a culture focused on continuous learning, collaboration, and community impact. Our team values professional growth, innovation, and a supportive environment where everyone can thrive.

  

Systems Engineering has three office locations: Our Portland, Maine office is located in the heart of the Old Port in downtown Portland positioned centrally to the waterfront, trails, parks, and restaurants. Our Pineland Farms Office is located at Durham Hall on the Pineland Farms Campus, New Gloucester, Maine. Our New Hampshire office is located in the vibrant city of Nashua.   In addition to a competitive salary, our benefits include:

  • Employer 401(k) matching contributions.
  • Short-Term Incentive Plan (STIP) tied to individual and company performance.
  • Comprehensive medical, dental, life, and disability insurance.
  • Paid Time Off starting with 17 days PTO, nine paid holidays, two weeks paid parental leave, and paid volunteer time.
  • Engaging wellness programs including health coaching, fitness facilities, and company-sponsored events.
  • Career mobility, professional development, and training opportunities.
  • Business casual work attire and a dynamic, fun, and active community culture.


Due to the nature of our business and the requirements of ITAR regulations, this role may require access to controlled information and technology. Candidates must be U.S. citizens or lawful permanent residents and be willing to undergo a thorough background check as part of the employment process.

Systems Engineering values diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.  

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