ZipRecruiter

Log In

1

Client Success Associate Jobs in Vancouver, BC (NOW HIRING)

Royal Bank of Canada

Associate

Vancouver, BC · On-site

CA$40K - CA$50K/yr

You will provide quality client service and help deepen relationships with existing clients through ... success that is mutual. * A comprehensive Total Rewards Program including bonuses and flexible ...

Royal Bank of Canada

Associate

Vancouver, BC · On-site

CA$38K - CA$50K/yr

We are committed to helping our clients build financial success through a personalized approach ... You will provide quality client service and help deepen relationships with existing clients through ...

Royal Bank of Canada

Associate

Vancouver, BC · On-site

CA$40K - CA$50K/yr

You will provide quality client service and help deepen relationships with existing clients through ... success that is mutual. * A comprehensive Total Rewards Program including bonuses and flexible ...

OPENLANE

Relationship Associate

Vancouver, BC · On-site

CA$24 - CA$27/hr

We stand committed to the success of our customers. What We Offer: * Competitive pay * Medical ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

Guidehouse

Associate Director

Vancouver, BC · On-site

The Associate Director, Cybersecurity and NERC Compliance role is expected to leverage industry connections to foster client and firm success across Canada: establish business development ...

Royal Bank of Canada

Senior Associate

Vancouver, BC · On-site

CA$40K - CA$50K/yr

Maintain existing client accounts and identify opportunities to contact clients. You will be ... success that is mutual. You will also benefit from: * A comprehensive Total Rewards Program ...

Royal Bank of Canada

Investment Associate

Vancouver, BC · On-site

CA$40K - CA$50K/yr

Provide proactive client service with a focus on problem resolution and attention to details ... success that is mutual. * A comprehensive Total Rewards Program including bonuses and flexible ...

previous pagenext page

Showing results 21-40

All JobsClient Success Associate JobsClient Success Associate Jobs in Vancouver, BC

Client Success Associate information

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Vancouver, BC?

The most popular types of Client Success jobs in Vancouver, BC are:

What are popular job titles related to Client Success Associate jobs in Vancouver, BC?

For Client Success Associate jobs in Vancouver, BC, the most frequently searched job titles are:

What job categories do people searching Client Success Associate jobs in Vancouver, BC look for?

The top searched job categories for Client Success Associate jobs in Vancouver, BC are:

What cities near Vancouver, BC are hiring for Client Success Associate jobs?

Cities near Vancouver, BC with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Vancouver, BC as of August 2026, with employment types broken down into 62% Full Time, 35% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Associate

Royal Bank of Canada

Vancouver, BC • On-site

CA$40K - CA$50K/yr

Full-time

PTO

Re-posted 22 days ago

Job description

Job Description

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.
The RBC Dominion Securities branch located in Marine Gateway (South Vancouver), is seeking a bilingual (Mandarin) Associate to support a fast-growing advisory team.

You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.
*This is a 12-18 month maternity leave coverage role (with benefits + paid time off) and the possibility of being made permanent*

What will you do?

  • Conduct investment and market research, including equities, ETFs and macro trends
  • Assist in portfolio monitoring, analysis and rebalancing and support development of portfolio strategies and recommendations
  • Follow up on trading to ensure proper settlement and delivery
  • Coordinate and prepare client review materials and investment proposals
  • Assist with client onboarding and provide proactive client service with a focus on problem resolution and attention to details . Liaise with various departments for execution, where necessary
  • Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.

What do you need to succeed?

Must Have

  • Exceptional communication skills
  • Investment Representative (IR) Licensed
  • 2 years of industry related experience
  • Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business and geographies

Compensation for this position (including salary and discretionary/variable incentive payments) will be determined by factors, including but not limited to the candidate's experience, skills, registration status, performance, individual goals; market conditions; and business needs.

The expected base salary range for this position is $40,000 - $50,000.

This position may be eligible to receive a discretionary/variable incentive payment up to 1x base salary.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

  • Drives RBC's high-performance culture
  • Enables collective achievement of our strategic goals
  • Generates sustainable shareholder returns and above market shareholder value

Job Skills

Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management

Additional Job Details

Address:

450 SOUTHWEST MARINE DR:VANCOUVER

City:

Vancouver

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-08-31

Application Deadline:

2026-09-22

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Employment Type: FULL_TIME

Apply