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Client Success Associate Jobs in Roswell, GA (NOW HIRING)

TransPerfect

Client Services Associate

Atlanta, GA · On-site

Client Services Associate TransPerfect is more than just a job... Our greatest asset is our people ... success * Take a proactive role in learning about clients' industry, business needs and company ...

TransPerfect

Client Services Associate

Atlanta, GA · On-site

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be ... success * Take a proactive role in learning about clients' industry, business needs and company ...

Semantix

Client Services Associate

Atlanta, GA · On-site

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be ... success * Take a proactive role in learning about clients' industry, business needs and company ...

Yardi

Associate Technical Account Manager

Atlanta, GA · On-site

$31.25 - $32.81/hr

Join our Public Housing Team as an Associate Technical Account Manager (ATAM). As an ATAM on Yardi ... Champion client success by sharing relevant product features, best practices, and personalized ...

Coastal

Associate Director (HLS)

Atlanta, GA · On-site

$150 - $210/hr

Associate Director (HLS) We are looking for an Associate Director to help support the continued ... Client Success, and Complex Project Governance. Role Responsibilities * Responsible for building ...

Elevance Health

Product Manager

Atlanta, GA

You will partner closely with Engineering, Clinical, Operations, and Client Success teams to ... This role enables associates to work virtually full-time, with the exception of required in-person ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Roswell, GA

Client Success Associate information

See Roswell, GA salary details

$17K

$48.8K

$85.6K

How much do client success associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client success associate in Roswell, GA is $48,757.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $60,300.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Roswell, GA? The most popular types of Client Success jobs in Roswell, GA are:
What job categories do people searching Client Success Associate jobs in Roswell, GA look for? The top searched job categories for Client Success Associate jobs in Roswell, GA are:
What cities near Roswell, GA are hiring for Client Success Associate jobs? Cities near Roswell, GA with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Roswell, GA as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $48,757 per year, or $23.4 per hour.

Client Services Associate

TransPerfect

Atlanta, GA • On-site

Other

Re-posted 13 days ago

TransPerfect rating

7.0

Company rating: 7.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

264th of 488 rated business services

Job description

Client Services Associate

TransPerfect is more than just a job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

We're looking for a Client Services Associate to join our team! In this role, you'll be the main point of contact for clients, working closely with our Production team to make sure projects run smoothly from start to finish. You'll help coordinate new projects, manage preflight tasks, enter key details into internal systems, and ensure everything is ready for production.

  • Respond to client requests for new project initiatives through our centralized technology
  • Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests
  • Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completion
  • Ensure that any pitfalls are addressed and resolved with the client before being submitted to the production team
  • Where applicable, initiate some project specifics to set the production team/individual project up for success
  • Take a proactive role in learning about clients' industry, business needs and company culture, educating the project team, and providing a high level of service
  • Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables
  • Serve as the central point of contact for and liaison between external client contact and internal production staff
  • Set and fulfill client expectations
  • Comply with all ISO regulations, processes and procedures
  • Potentially troubleshoot problem projects
  • Understand and abide by individual project instructions and effectively communicate to the production team
  • Investigate client complaints where applicable
  • Discuss issues with clients and production staff and creatively problem solve to alleviate issues
  • Complete any other tasks that are deemed appropriate for the role as assigned by a manager/supervisor
  • Equal opportunities within an environment that celebrates diversity.
  • Possibility to collaborate with the managers and colleagues from different, international locations.
  • Friendly working environment.
  • Opportunities to learn and grow within the Company.
Required Experience and Qualifications:
  • Minimum Bachelor's degree or its equivalent
  • Experience in customer service
  • Experience building relationships with clients and co-workers
Desired Skills and Experience:
  • Knowledge of a second language
  • Experience coordinating projects and assignment of resources

What TransPerfect employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About TransPerfect

Sourced by ZipRecruiter

TransPerfect was founded in 1992 with a simple mission to provide the highest quality language services to leading organizations worldwide. Started as a two-person company operating out of a dorm room, TransPerfect has spent nearly three decades solving global business challenges for our clients, and has turned into one of the most successful growth stories in the business world.

Industry

Translation services

Company size

5,001 - 10,000 Employees

Headquarters location

New York, NY, US

Year founded

1992

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