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Client Success Associate Jobs in Norcross, GA (NOW HIRING)

SS Group

Entry Level Management Associate

Atlanta, GA · On-site

$35K - $48K/yr

... catapulted our client's success and penetration of new markets. Due to the success of our ... The primary responsibility of the Entry Level Management Associate is to implement sales ...

Social SG

Entry Level Management Associate

Atlanta, GA · On-site

$35K - $48K/yr

... catapulted our client's success and penetration of new markets. Due to the success of our ... The primary responsibility of the Entry Level Management Associate is to implement sales ...

TransPerfect

Client Services Associate

Atlanta, GA · On-site

Client Services Associate We're looking for a Client Services Associate to join our team! In this ... success Take a proactive role in learning about clients' industry, business needs and company ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Norcross, GA

Client Success Associate information

See Norcross, GA salary details

$17.3K

$49.7K

$87.2K

How much do client success associate jobs pay per year?

As of Sep 13, 2026, the average yearly pay for client success associate in Norcross, GA is $49,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $61,400.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Norcross, GA?

The most popular types of Client Success jobs in Norcross, GA are:

What job categories do people searching Client Success Associate jobs in Norcross, GA look for?

The top searched job categories for Client Success Associate jobs in Norcross, GA are:

What cities near Norcross, GA are hiring for Client Success Associate jobs?

Cities near Norcross, GA with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Norcross, GA as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $49,694 per year, or $23.9 per hour.

Client Success Manager

Atlanta, GA • On-site

d.e. Foxx & Associates
Transportation and Warehousing • 51 - 200 employees
Learn more about d.e. Foxx & Associatesexternal

Other

Medical, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Client Success Manager-Work Location: Hybrid remote in Atlanta, GA 30345

ABOUT THE ROLE

Versatex a division of d.e. Foxx & Associates manages procurement on behalf of clients across all spend tiers. We are looking for a Client Success Manager to own client relationships from day one — serving as the voice of the client internally and the face of our value externally. You will ensure clients recognize what we deliver, renew, and grow with us.

WHAT YOU'LL DO

Own client relationships end-to-end: weekly check-ins, monthly updates, and executive QBRs.

Act as the client's internal advocate — surface issues, drive resolutions, and keep the delivery team accountable.

Drive client adoption using change management: engage champions, set milestones, and celebrate wins.

Translate procurement metrics (savings, SUM, supplier performance) into executive-ready narratives.

Lead renewal and expansion conversations proactively — flagging risk 90+ days before contract expiry.

Respond within 1 hour for urgent matters; same business day for all other communication.

WHAT WE'RE LOOKING FOR
  • 5+ years in client success, account management, or managed-services delivery.
  • Executive presence — comfortable owning relationships with VPs, CPOs, and C-suite stakeholders.
  • Strong analytical and presentation skills; proficient in Microsoft Office.
  • Exceptional communication discipline and high integrity.
  • Procurement, supply chain, or construction/facilities background is a plus.

Versatex a division of d.e. Foxx & Associates is an equal opportunity employer. We welcome candidates from all backgrounds.

401(k)

Employee assistance program

Health insurance

Life insurance

Paid time off

Vision insurance

Work from home

Work Location: Hybrid remote in Atlanta, GA 30345

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