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Client Success Associate Jobs in Lombard, IL (NOW HIRING)

Forth

Client Success Specialist

Schaumburg, IL · On-site

$55K - $65K/yr

The Client Success Specialist at FORTH is responsible for cultivating and maintaining strong ... Associate degree, Bachelor's degree or some college coursework in business or communications Pay ...

Forth

Client Success Specialist

Schaumburg, IL · On-site

$55K - $65K/yr

About the Role The Client Success Specialist at FORTH is responsible for cultivating and ... Associate degree, Bachelor's degree or some college coursework in business or communications Pay ...

Wolters Kluwer

Customer Success Associate

Chicago, IL · On-site

$37K - $63K/yr

Customer Success Associate We are currently seeking dynamic Customer Success Associates to join our ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

Wolters Kluwer

Customer Success Associate

Chicago, IL · On-site

$53K - $60K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

AlphaSense

Customer Success Associate

Chicago, IL · On-site

$70K - $85K/yr

About the Role The Customer Success Associate role at AlphaSense supports the day to day experience ... Client Engagement: Support client sessions across a variety of industries and user types. Join ...

AlphaSense, Inc.

Customer Success Associate

Chicago, IL · On-site

$70K - $85K/yr

About the Role The Customer Success Associate role at AlphaSense supports the day to day experience ... Client Engagement: Support client sessions across a variety of industries and user types. Join ...

Wolters Kluwer

Customer Success Associate

Chicago, IL · On-site

$37K - $63K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

Wolters Kluwer

Customer Success Associate

Chicago, IL · On-site

$37K - $63K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

Wolters Kluwer

Customer Success Associate

Chicago, IL · On-site

$37K - $63K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

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Showing results 21-40

All JobsClient Success Associate JobsClient Success Associate Jobs in Lombard, IL

Client Success Associate information

See Lombard, IL salary details

$18.2K

$52.1K

$91.5K

How much do client success associate jobs pay per year?

As of Sep 12, 2026, the average yearly pay for client success associate in Lombard, IL is $52,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $64,500.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Lombard, IL?

The most popular types of Client Success jobs in Lombard, IL are:

What are popular job titles related to Client Success Associate jobs in Lombard, IL?

For Client Success Associate jobs in Lombard, IL, the most frequently searched job titles are:

What job categories do people searching Client Success Associate jobs in Lombard, IL look for?

The top searched job categories for Client Success Associate jobs in Lombard, IL are:

What cities near Lombard, IL are hiring for Client Success Associate jobs?

Cities near Lombard, IL with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Lombard, IL as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $52,148 per year, or $25.1 per hour.

Client Success Weekend Associate

Chicago, IL • On-site

Arrive Logistics
Trucking • 1 - 5K employees
Learn more about Arrive Logisticsexternal

$22.60/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Arrive Logistics rating

5.5

Company rating: 5.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Who We Are
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!
Who We Want
As a Client Success Weekend Associate, you'll be responsible for mastering the fundamentals of operational excellence. You'll handle daily operations for both existing and new client accounts, focusing on load building, appointment scheduling, shipment tracking, and providing timely updates to internal and external stakeholders. Your role will involve honing these skills and expanding your responsibilities as you grow within Client Success. You must be detail-oriented, customer-focused, proactive, think critically, and be able to work independently as well as collaboratively across departments.
What You'll Do
  • Manage incoming calls and initiate outbound calls to carriers and drivers to confirm arrivals and communicate important information.
  • Become an expert in Arrive Logistics' standard operating procedures, transportation management systems, and tools for shipment tracking.
  • Oversee the daily load board, including data entry for load building, scheduling, tracking, and load closure to ensure smooth operations with a focus on accuracy and timeliness for customer accounts..
  • Coordinate pickup and delivery appointments with shippers and consignees within your customer's network.
  • Provide effective communication with Carrier reps and customer contacts when rescheduling pickups, deliveries, or obtaining tracking updates.
  • Proactively communicate with customers about any delays in shipments.
  • Understand the customer's committed lanes and when to accept or reject loads tendered by the customer.
  • Build knowledge of the industry and Arrive operations, pursuing continuous educational opportunities.
  • Develop relationships with customer contacts through timely and professional communication.
  • Collaborate with the Business Development (BD, Client Success (CS), and Carrier teams to resolve issues and deliver best-in-class service.
  • Maximize profitability by evaluating appointment times, load flexibility, and other factors to secure the best rates.
  • Prioritize exceptions and work with the Carrier team to provide timely updates to customers.
  • Work proactively with management to identify and address potential aging concerns for customer shipments.
Qualifications
  • Bachelor's degree in a relevant field (preferred).
  • Proven commitment and work ethic in a school or work setting.
  • Ability to thrive in a fast-paced, high-pressure environment while multitasking.
  • Strong communication and interpersonal skills, both verbal and written.
  • Confident in taking verbal/written instructions and executing tasks independently.
The Perks of Working With Us
  • Take advantage of excellent benefits, including medical, dental, vision, life, and disability coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and take part in learning opportunities through our Employee Resource Groups.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home; our dress code is casual.
  • Work in the heart of downtown Chicago, IL!
  • There are CTA and L train stops walking distance from the office and you can store your bike safely inside of the building.
  • Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options.
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Get paid to work with your friends through our Referral Program!
  • Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
  • Receive 100% paid parental leave when you become a new parent.
  • Get relocation assistance! If you are not local to the area, we offer relocation packages.

$22.60 - $22.60 an hour
The hourly rate for this position is $22.60/hour. The range displayed on each job posting reflects the pay range for the position across all locations. Within the range, individual pay is determined based on work location, job-related skills, experience, relevant education or training.
Your Arrive Experience
When we say "award-winning culture," we mean it. We've been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we're not in it for the trophies. We're committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive's walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.

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