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Client Success Associate Jobs in Burnaby, BC (NOW HIRING)

Royal Bank of Canada

Investment Associate

Vancouver, BC

CA$40K - CA$50K/yr

Provide proactive client service with a focus on problem resolution and attention to details ... success that is mutual. * A comprehensive Total Rewards Program including bonuses and flexible ...

Smith + Andersen

Associate

Burnaby, BC · Hybrid

CA$110K - CA$140K/yr

... project a success. You thrive when working on a variety of projects and are looking for an ... Actively seeks opportunities to increase client satisfaction, deepen client relationships and grow ...

People Corporation

Associate Advisor

Burnaby, BC

CA$60K - CA$70K/yr

Build and maintain long-term client relationships while ensuring high levels of professional ... Demonstrated success in meeting sales targets. * Excellent communication and presentation skills ...

Acera Insurance

Associate, Personal Insurance

Surrey, BC

CA$45K - CA$60K/yr

Our employee owners have a vested interest and get to share in Acera Insurance's success - which ... our Client Advisors by processing various transactions within the broker management system that ...

Ci

Licensed Associate Advisor

Vancouver, BC

The ideal candidate will assist in managing client portfolios, developing financial strategies, and ... A Supportive Environment for Success We offer an in-office environment, competitive benefits, and a ...

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Client Success Associate information

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

What are the most commonly searched types of Client Success jobs in Burnaby, BC?

The most popular types of Client Success jobs in Burnaby, BC are:

What job categories do people searching Client Success Associate jobs in Burnaby, BC look for?

The top searched job categories for Client Success Associate jobs in Burnaby, BC are:

What cities near Burnaby, BC are hiring for Client Success Associate jobs?

Cities near Burnaby, BC with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Burnaby, BC as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution.

Senior Associate (Finance & Accounting - Contract Talent)

Robert Half-Robert Half Corporate

Vancouver, BC

CA$54K - CA$86K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 18 days ago

Job description

JOB REQUISITION

Senior Associate (Finance & Accounting - Contract Talent)

LOCATION

CAN VANCOUVER

JOB DESCRIPTION

Our Senior Associates work in a team environment and have responsibility for negotiating and developing business with new and current clients. Senior Associates market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in accounting and finance departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled accounting and finance professionals with clients' projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half's presence in the local business community.

Qualifications:

  • Accounting/Finance/Business Administration degree preferred.

  • 1+ years finance, accounting, or banking experience preferred.

  • 2+ years' experience with Business Development in a Metrics Driven environment. At least one with success in developing new business in a multicall, multidecision maker environment.

  • Prior success marketing to and closing top level decision-makers at small/medium-sized businessesand cultivating mutually beneficial long-term relationships.

  • Working knowledge of current Windows Operating System, Microsoft Office Suite

(especially Excel), and any Contact Management Application (Salesforce).

  • Knowledge and familiarity with accounting and finance department operations.

  • Positive attitude and an engaging business-like approach.

Salary:
The typical salary range for this position is $54,500 to $86,000. The salary is negotiable depending upon experience and location. The position is eligible for a bonus based upon achievement of performance objectives.

Top Reasons to Work for Robert Half:

  • EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER - For more than 70 years, our history of success and strong client relationships provide a level of stability few companies can match.
  • PERFORMANCE = REWARD - We offer exceptional earning potential and a competitive benefits package, including a base salary; paid time off; group health, life and disability insurance; and retirement savings plans.
  • UPWARD MOBILITY - With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.
  • TOOLS FOR SUCCESS - We provide world-class training, client relationship management tools and advanced technology to help you succeed.
  • RESPECTED WORLDWIDE - Robert Half has appeared onFORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world.
  • OUTSTANDING CORPORATE CITIZENSHIP - We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion and diversity in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Citizenship Report at roberthalf.com/about-robert-half/corporate-responsibility.

You may submit your application materials online or call 1.877.912.6253 for additional ways to apply.

JOB LOCATION

CAN VANCOUVER

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