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Client Success Associate Jobs in Atlanta, GA (NOW HIRING)

TriNet

Associate Customer Success Consultant

Dunwoody, GA · On-site

$23.08 - $36.06/hr

A Brief Overview The Associate Customer Success Consultant serves as the initial point of contact ... They serve as the Ambassador for our client admins and provide personalized support from a contact ...

TriNet

Associate Customer Success Consultant

Dunwoody, GA · On-site

$23.08 - $36.06/hr

JOB SUMMARY The Associate Customer Success Consultant serves as the initial point of contact for an ... They serve as the Ambassador for our client admins and provide personalized support from a contact ...

TriNet

Associate Customer Success Consultant

Atlanta, GA · On-site

$23.08 - $36.06/hr

A Brief Overview The Associate Customer Success Consultant serves as the initial point of contact ... They serve as the Ambassador for our client admins and provide personalized support from a contact ...

TriNet

Associate Customer Success Consultant

Dunwoody, GA · On-site +1

$23.08 - $36.06/hr

A Brief Overview The Associate Customer Success Consultant serves as the initial point of contact ... They serve as the Ambassador for our client admins and provide personalized support from a contact ...

TriNet

Associate Customer Success Consultant

Dunwoody, GA · On-site +1

$23.08 - $36.06/hr

JOB SUMMARY The Associate Customer Success Consultant serves as the initial point of contact for an ... They serve as the Ambassador for our client admins and provide personalized support from a contact ...

Zelis

Client Service Specialist

Atlanta, GA · On-site

$16.25 - $21.75/hr

Deliver training sessions, as needed, to support client success. * Operational Management ... Zelis' full-time associates are eligible for a highly competitive benefits package as well, which ...

Zelis

Client Service Specialist

Atlanta, GA · On-site

$16.25 - $21.75/hr

Every associate is expected - and empowered - to partner with AI to challenge the status quo ... Deliver training sessions, as needed, to support client success. * Operational Management:

Social SG

Entry Level Management Associate

Suwanee, GA · On-site

$50K - $60K/yr

... catapulted our client's success and penetration of new markets. Due to the success of our ... The primary responsibility of the Entry Level Management Associate is to implement sales ...

Social SG

Entry Level Management Associate

Atlanta, GA · On-site

$35K - $48K/yr

... catapulted our client's success and penetration of new markets. Due to the success of our ... The primary responsibility of the Entry Level Management Associate is to implement sales ...

Social SG

Entry Level Management Associate

Suwanee, GA · On-site

$50K - $60K/yr

... catapulted our client's success and penetration of new markets. Due to the success of our ... The primary responsibility of the Entry Level Management Associate is to implement sales ...

Social SG

Entry Level Management Associate

Suwanee, GA · On-site

$50K - $60K/yr

... catapulted our client's success and penetration of new markets. Due to the success of our ... The primary responsibility of the Entry Level Management Associate is to implement sales ...

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Showing results 21-40

All JobsClient Success Associate JobsClient Success Associate Jobs in Atlanta, GA

Client Success Associate information

See Atlanta, GA salary details

$17.8K

$51K

$89.4K

How much do client success associate jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client success associate in Atlanta, GA is $50,959.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $63,000.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Atlanta, GA? The most popular types of Client Success jobs in Atlanta, GA are:
What are popular job titles related to Client Success Associate jobs in Atlanta, GA? For Client Success Associate jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Atlanta, GA look for? The top searched job categories for Client Success Associate jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Client Success Associate jobs? Cities near Atlanta, GA with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Atlanta, GA as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,959 per year, or $24.5 per hour.

Associate Customer Success Consultant

TriNet

Dunwoody, GA • On-site

$23.08 - $36.06/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

TriNet rating

7.8

Company rating: 7.8 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

152nd of 482 rated business services

Job description


TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance.
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR.
Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody's perfect - and we encourage you to apply. You may just be the right candidate for this or other roles.
A Brief Overview
The Associate Customer Success Consultant serves as the initial point of contact for an assigned portfolio of TriNet PEO clients. They serve as the Ambassador for our client admins and provide personalized support from a contact that knows payroll, platform support, reporting, HR & benefit administration. The Consultant is backed by a team experts and specialists. The role is critical to providing an outstanding client experience to TriNet's customers. This role generally works with customers who have a lower and/or less frequent operational support need.
What you will do
  • Delivers excellent core standard services to customers through providing diligent, accurate, appropriate, timely, and easy-to-use valuable solutions to meet their needs.
  • Ensures proper triage, escalation, and effective resolution of all client inquires, while providing relevant information, and making recommendations.
  • Organizes and prioritizes work to ensure timely, effective, efficient, and economic delivery of services; ensures customer expectations are met.
  • Accountable to TriNet's customer retention and customer satisfaction goals.
  • Demonstrates excellent internal and external customer service skills.
  • Effectively leverages resources to ensure business knowledge is current.
  • Performs other duties as assigned
  • Complies with all policies and standards

Education Qualifications
  • Bachelor's Degree or equivalent experience preferred

Experience Qualifications
  • Typically 2+ years Customer service or relationship management experience required
  • Typically 2+ years Industry experience; PEO, HR or Payroll Operations required

Skills and Abilities
  • Knowledge of PEO products, services, and markets, including knowledge of operations, cross-functional workflows, and interaction between the various company units, processes, and systems (Intermediate proficiency)
  • Knowledge in payroll and compliance management (Intermediate proficiency)
  • Proficiency with Microsoft Office, CRM & HRIS applications, and Virtual Meeting Platforms. (Intermediate proficiency)
  • Solid understanding of API functionality and ways to address these types of customer requests. (Intermediate proficiency)
  • Excellent verbal and written communication skills including interpersonal and presentation and facilitation skills. (Intermediate proficiency)
  • Ability to maintain confidentiality of corporate data. (Advanced proficiency)
  • Ability to link client business needs to payroll/platform programs and operational services. (Intermediate proficiency)
  • Ability to work independently (Intermediate proficiency)
  • Ability to multi-task, prioritize and complete requests and assignments in a timely manner." (Intermediate proficiency)
  • Licenses and Certifications
  • Certified Payroll Professional (CPP)-APA preferred or
  • Certified Project Management Professional (PMP)-PMI preferred or
  • Lean Six Sigma Certification-IASSC preferred

Work Environment
Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
The preferred location for this role is Atlanta, GA, and the salary range for this location is $23.08 to $36.06. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the company's discretion. The candidate's final salary offer will be based on the candidate's skills, education, work location and experience.
A candidate's compensation may also include bonuses consistent with TriNet's corporate bonus plan.
Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904
Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

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