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Client Success Associate Jobs in Louisiana (NOW HIRING)

AFS Logistics

Client Success Associate

Shreveport, LA · On-site

Respond to client inquiries about quality and timely updates, providing excellent customer service * Collaborate with internal teammates and carriers to efficiently solve problems and provide client ...

Carr, Riggs & Ingram

Senior Associate, Tax

Metairie, LA · On-site

$75K - $93K/yr

SENIOR ASSOCIATE, TAX At Carr, Riggs & Ingram, your career path is just that-yours. We are strong ... client success. We stand out through our collaborative, client-focused approach, offering ...

Carr, Riggs & Ingram

Senior Associate, Audit

Metairie, LA · On-site

$74K - $92K/yr

SENIOR ASSOCIATE, AUDIT At Carr, Riggs & Ingram, your career path is just that-yours. We are strong ... client success. We stand out through our collaborative, client-focused approach, offering ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Louisiana

Client Success Associate information

See Louisiana salary details

$15.8K

$45.3K

$79.5K

How much do client success associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client success associate in Louisiana is $45,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $56,000.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Louisiana?

The most popular types of Client Success jobs in Louisiana are:

What are popular job titles related to Client Success Associate jobs in Louisiana?

For Client Success Associate jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Client Success Associate jobs in Louisiana look for?

The top searched job categories for Client Success Associate jobs in Louisiana are:

What cities in Louisiana are hiring for Client Success Associate jobs?

Cities in Louisiana with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Louisiana as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $45,314 per year, or $21.8 per hour.

Client Success Associate

AFS Logistics

Shreveport, LA • On-site

Full-time

Re-posted 18 days ago

Job description

 

This is a office based role in Shreveport, LA


Purpose/Job Function:

The CSA provides day-to-day support for clients regarding their transportation and logistics needs. After identifying a need, this role will assist clients and AFS teammates by investigating issues and providing valuable solutions. In addition, this role is responsible for upholding our core values: Ethics, Engagement and Excellence.

Essential Functions:

  • Respond to client inquiries about quality and timely updates, providing excellent customer service
  • Collaborate with internal teammates and carriers to efficiently solve problems and provide client solutions 
  • Engage with clients via phone and email to offer valuable industry updates and news 
  • Troubleshoot technical issues on behalf of clients and work with IT to provide resolution
  • Assist with client reporting needs and provide additional data as requested by internal teammates 
  • Build relationships and trust with clients through attentive, interactive communication and taking responsibility to alleviate client pain points
  • Prioritize daily workload and multi-task with a sense of urgency and adaptability 
  • Work with FAP and carriers for client invoicing and payment resolution
  • Document client communication and interactions via Salesforce 

Qualifications and Requirements:

  • Strong communication skills, both verbally and written 
  • Empathy and passion regarding customer service
  • Detail-oriented, with the ability to gather and organize data
  • Enthusiastic and self-motivated to go the extra mile 
  • Ability to work in a team environment that requires flexibility 
  • Confident, persistent and results-oriented 
  • Proficient computer skills including MS Outlook, Word, PowerPoint, and Excel

Education/Experience:

  • High school diploma or GED, required
  • Knowledge of customer service, sales, marketing, business, or related field 
  • Preference given to those with experience or studies in transportation/logistics

 

 

Working Conditions: This position will be sitting in front of a computer for long hours at a time and may cause eye irritation or even muscle strain. 

This position does not require any strenuous or physical activity.

 

Customary Work Hours: 8:00 A.M. to 5:00 P.M., Monday through Friday. Position may require extended hours including evenings and weekends for special events.

 

AFS is an equal opportunity employer and prohibits discrimination and harassment of any kind: AFS is committed to the principle of equal employment opportunity for all teammates and to provide teammates with a work environment free of discrimination and harassment.