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Client Success Associate Jobs in Illinois (NOW HIRING)

RENT ONE

Client Retention Specialist

Robinson, IL · On-site

$16 - $17/hr

ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer ...

Ensono

Client Partner

Downers Grove, IL · On-site

... Client Success Managers, and Operational teams * Manage all aspects of account financials ... Build a supportive environment and a motivated team to increase associate satisfaction and minimize ...

Stifel

Client Service Associate - NR

Lake Forest, IL · On-site

$41K/yr

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s ...

The Hunt Law Group

Senior Litigation Attorney

Chicago, IL · On-site

$125K - $175K/yr

Vision insurance Senior Associate Attorney - Elevate Your Career in Chicago's Loop Join The Hunt ... Individuals who embody our dedication to teamwork, client success, and who are organized and ...

Stifel

Registered Client Service Associate

Chicago, IL

$46K - $70K/yr

Let's talk about how you can find your place here at Stifel, where success meets success . The Client Services Associate (Registered) assists one or more Financial Advisor(s) (FA(s)) with the opening ...

Stifel

Registered Client Service Associate

Chicago, IL · On-site

$46K - $70K/yr

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing The Client Services Associate (Registered) assists one or more Financial Advisor(s) (FA ...

Stifel

Registered Client Service Associate

Chicago, IL · On-site

$46K/yr

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing The Client Services Associate (Registered) assists one or more Financial Advisor(s) (FA ...

UBS

Client Associate, Registered

Northbrook, IL · On-site

$65K - $85K/yr

A Client Service Associate serves as the first point of contact when a client calls to reach their ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

Intersection Parent, Inc.

Inventory Associate

Chicago, IL · On-site

$65K - $75K/yr

... Associate to join our midwest team in Chicago. This role sits at the center of the advertising ... You'll work closely with Sales, Operations, Client Success, and other cross-functional teams to ...

William Blair

Associate I, Client Relations

Chicago, IL

$41K - $51K/yr

This model empowers us to be singularly focused on our clients' success across market cycles and ... William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide ...

William Blair

Associate I, Client Relations

Chicago, IL · On-site

$41K - $51K/yr

This model empowers us to be singularly focused on our clients' success across market cycles and ... William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide ...

Craft

Food & Beverage Associate

Chicago, IL · On-site

Our expertise spans technology, food and beverage operations, client success, fulfillment and more ... Chicago, IL Crafty's Food & Beverage Associates are the face of our in-office Concierge pantry ...

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Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in Illinois

Client Success Associate information

See Illinois salary details

$17.9K

$51.4K

$90.1K

How much do client success associate jobs pay per year?

As of Jul 15, 2026, the average yearly pay for client success associate in Illinois is $51,350.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $63,500.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Illinois? The most popular types of Client Success jobs in Illinois are:
What are popular job titles related to Client Success Associate jobs in Illinois? For Client Success Associate jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Illinois look for? The top searched job categories for Client Success Associate jobs in Illinois are:
What cities in Illinois are hiring for Client Success Associate jobs? Cities in Illinois with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Illinois as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,350 per year, or $24.7 per hour.
Client Retention Specialist

Client Retention Specialist

RENT ONE

Robinson, IL • On-site

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Rent One rating

5.0

Company rating: 5.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

53rd of 59 rated furniture retailers

Job description

CLIENT RETENTION SPECIALIST
Rent One is proud to provide our customers with affordable home furnishings and appliances. Our customer choose us for our unmatched service, large in-stock inventory, flexibility, pre-approval, extra services, and convenient locations.
We pride ourselves on being part of the reason that our customers can have products they want at a price that they can afford. We're a trusted solution for customers looking for new or pre-owned products from today's top brands, and after 40 years of serving thousands of happy clients, we're looking for a client retention specialist to help us get to the next level.
As a client retention specialist, your impact is two-fold:
  • For the team, your goal is to help the store hit goals for sales and retention.
  • For our clients, your role is help them get to ownership by providing best-in-class service while helping them find the right poducts and solutions that meet their needs and are within their budget.

No experience? No problem! We offer in-depth on-the-job training to increase your skills and pay.
We also offer regular opportunities for review and advancement.
BENEFITS PACKAGE
Rent One is dedicated to ensuring our employees achieve their career goals. We're committed to the success of our team members and offer opportunities for both personal and professional growth.
The pay range we're offering is competitive and includes opportunities for you to maximize your earning potential through bonuses (monthly), certified training/professional development programs, and other performance incentives.
Our client retention specialists do a lot for us, which is why we give so much back in return. We offer multiple affordable medical plans to choose from, dental, vision, life/accidental death/dismemberment policy options, voluntary life, voluntary disability, accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a 401(k) (with company match).
We'll also shower you with perks, including:
  • Attire: Our online store has lots of affordable Rent One gear to keep you in style and professional without breaking the bank.
  • Employee Purchase Program: Out of this world savings on products and services at any of our Rent One or RNR - Midwest (wheels & tires) locations.
  • On-The-Job and Professional Development Training Programs: We like to meet employees where they're at, then help them build a career they can be proud of while doing the type of work that they love. Regardless of where you are in your career, we have a program that will take you to the next level.

JOB REQUIREMENTS
  • Previous rent-to-own experience is desirable, but not necessary (we train!)
  • Customer service, sales, call center, or collections experience in retail environment helpful, but not required.
  • Must have valid driver's license and maintain a driving record that complies with organizational standards.

JOB RESPONSIBILITIES
  • Contact clients via phone and serve as the primary point of contact between the client and the company.
  • Set daily collection goals and verify and maintain accuracy of customer information.
  • Review sales rental orders for compliance and approval.
  • Manage past due accounts including working with clients to get their accounts in good standing with a program they can afford and that will help them get to ownership.
  • Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments.
  • At times, the CRS will assist other co-workers in the store such as during times of peak activity, absences, and planned time off.

ALTERNATIVE JOB TITLES
Customer Success Associate, Account Manager, Client Relationship Associate, Customer Retention Associate, Customer Loyalty Specialist, Account Retention Specialist, Customer Service Retention Specialist, Relationship Retention Coordinator, Collection Specialist, Cashier / Clerk, Retail
At Rent One, EVERYONE is important
- our clients, our communities and our co-workers.
  • We're especially dedicated to helping our employees achieve their aspirations, and we continue to cultivate a workplace culture rich with opportunities for professional and personal growth.
  • A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a great job but an even better career!

Why Should You Apply?
Our Schedule
Closed Sundays, close on Saturday at 5 p.m. and close on weekdays at 6 p.m.
Career Track
We'd love to help you write your success story and provide you with all the resources necessary to take your skillsets to the next level.
Affordable and
Comprehensive Benefits Package
Medical, dental, vision and life insurance programs as well as life insurance, short/long term disability, critical illness and accident coverage.
Not to mention paid time off like holidays and vacation!
Certified Training
Structured on-the-job training that includes a 12-day remote training class for every new hire.
There are also five types of certifications offered all designed to guide our employees to the top!
401K
Invest in your future by participating in our 401k program.
Rent One will match 30% of your first 5% and 40% of your next 5%!
Reimbursement for
Education & Gym
Memberships
Receive up to $200 for any work-related education classes you wish to take outside of Rent One.
We'll also reimburse up to $200 per year for gym memberships whether it's a traditional gym, kickboxing, CrossFit, or another fitness facility.
Must comply with drug-free workplace program and pass pre-employment drug screen and background checks.

What Rent One employees say

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