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Client Success Account Manager Jobs in Columbia, SC

Hansen Talent Group

Client Success Manager

Columbia, SC · On-site

This will be a hybrid role based in the greater Columbia, SC, offering ample room for growth and professional development within the PMO. The Client Success Manager will serve as the primary point of ...

iCIMS

Senior Manager, Customer Success

Columbia, SC · On-site

This role partners closely with Account Management, Support, Professional Services, Product, and other cross-functional stakeholders to ensure alignment, scalability, and customer success outcomes.

Marpai Administrators LLC

Account Manager

Columbia, SC · Remote

$65K - $85K/yr

The Account Manager will work in a fast-paced, dynamic work environment working collaboratively ... Travel across the US to client/broker sites, as needed * Other duties as required WHAT SUCCESS ...

Vecta Environmental Services

Account Manager

Sumter, SC · On-site

Our success is driven by our people, our strong safety culture, and our focus on building long-term ... This position is accountable not only for sales growth, but for client lifecycle management, market ...

Jobtailor

Sales Director

Columbia, SC · On-site

$90 - $140/hr

Client Success / Account Management * Provider Growth / Healthcare Partnerships * Proven success managing and growing provider relationships * Strong experience with Complex sales of medical ...

Big I South Carolina

Account Manager

Lexington, SC · On-site

The Account Manager at Perry Insurance Group is responsible for maintaining and maximizing ... Anticipate, respond to, and follow up on all existing client needs. * Actively partner, network ...

Qualio

Account Manager

North, SC · Remote

As an Account Manager you are a key member of the Customer Success team leading our customer expansion efforts. The successful candidate will drive growth of Qualio's overall revenue through ...

MYGRANT GLASS COMPANY INC

Account Manager

Columbia, SC · On-site

Our enduring success is built on a foundation of unparalleled inventory, an extensive warehouse ... Account Manager Exempt Reports To: Regional Sales Director ESSENTIAL JOB FUNCTIONS : * Accurately ...

Franklin Covey

Mid-Market Client Partner

Columbia, SC · On-site

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

Airliquidehr

Account Manager

Columbia, SC

R10096112 Account Manager (Open) Location: Columbia, SC - Filling industrial How will you ... Collaborates with internal resources to accomplish success milestones . Establishes and maintains ...

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All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Columbia, SC

Client Success Account Manager information

See Columbia, SC salary details

$27.3K

$60.9K

$98.1K

How much do client success account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for client success account manager in Columbia, SC is $60,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $72,600.00 per year, depending on experience, location, and employer.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What job categories do people searching Client Success Account Manager jobs in Columbia, SC look for?

The top searched job categories for Client Success Account Manager jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Client Success Account Manager jobs?

Cities near Columbia, SC with the most Client Success Account Manager job openings:

Client Success Account Manager jobs near you

Client Success Manager

Hansen Talent Group

Columbia, SC • On-site

Other

Posted 11 days ago

Job description

Hansen Talent Group is seeking Client Success professionals with in-depth experience guiding and supporting IT projects and client product delivery. This will be a hybrid role based in the greater Columbia, SC, offering ample room for growth and professional development within the PMO. 
The Client Success Manager will serve as the primary point of contact for client stakeholders, working as a liaison between the business units and technical teams to identify opportunities to improve delivery processes, product success, and costs for delivery. 
Duties:
  • Collaborate with stakeholders, business systems analyst, and project managers to define business needs and develop business and functional requirements.
  • Build and manage on-going relationships with the client, inspiring trust between all parties and identifying opportunities to strengthen communications.
  • Provide regular updates to the client on the delivery process as well as recommendations on how to optimize product success and associated costs. 
  • Support the technical teams by prioritizing and escalating workflows, ensuring delivery requirements and SLAs are understood, and assisting in addressing roadblocks in the process. 
  • Track milestones and performance criteria, communicating concerns with 3rd party vendors and technical teams to proactively develop a solution. 
  • Monitor costs of delivery and licensing, identifying opportunities to save the client and organization money.
  • Identify opportunities for continuous improvement in both business processes and products.
Qualifications:
  • In-depth experience in client facing roles to support IT Projects
  • Proven experience building client relationships 
  • work with business and functional system requirements gathering, analysis, and documentation.
Hansen Talent Group logo

About Hansen Talent Group

Sourced by ZipRecruiter

Hansen Talent Group is a Staffing Firm, headquartered in Columbia, SC, that is focused on Information Technology, Professional and Executive Search Services. HTG provides talent on a Contract, Contract to hire and Direct placement basis for Project based or Long term Engagements. HTG services Companies in Commercial, Retail, Health care, Insurance, Banking, Manufacturing and Government Vertical Markets. We have opportunities in Cities across the Southeast including Dallas, Atlanta, Charlotte, Raleigh, Columbia and Charleston. ​We partner with our Client’s IT leadership to achieve a deep understanding of the Environment and Technology Initiatives. Our goal is to provide our Clients with Highly Qualified, Highly Motivated individuals who make an immediate positive impact on productivity which in turn helps our clients meet their Business objectives.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Sullivans Island, SC, US

Year founded

1995

Social media

Facebook

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