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Client Strategy Jobs in Hagerstown, MD (NOW HIRING)

SOCSOTER INC

Senior Client Success Manager

Hagerstown, MD · On-site

$65K - $110K/yr

The Senior Client Success Manager is a strategic leadership role responsible for owning high-value client relationships while also managing internal SOCSoter sales and process team members. This role ...

Employee Navigator

Client Support Specialist

Frederick, MD

$18 - $24/hr

The Client Software team is responsible for guiding our broker clients through key moments of their ... Collaborate with teammates on process improvements and strategies to make the most out of the ...

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Client Strategy information

See Hagerstown, MD salary details

$55K

$123.6K

$215.6K

How much do client strategy jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client strategy in Hagerstown, MD is $123,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,200.00 and $156,100.00 per year, depending on experience, location, and employer.

What is the difference between Client Strategy vs Client Services?

AspectClient StrategyClient Services
Primary FocusDeveloping long-term client growth plans and strategic initiativesManaging day-to-day client needs and support
Skills & CredentialsStrategic thinking, market analysis, communication skillsCustomer service, problem-solving, technical knowledge
Work EnvironmentCollaborative, planning sessions, cross-departmentalClient meetings, support teams, operational tasks
Industry UsageConsulting firms, marketing agencies, tech companiesService providers, account management roles

While both roles involve working closely with clients, Client Strategy focuses on creating long-term growth plans and strategic initiatives, whereas Client Services emphasizes managing ongoing client needs and support. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

Client Strategy jobs near you

Commercial Project Manager III - Client Services

Thermo Fisher Scientific

Frederick, MD

$75K - $112K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Thermo Fisher Scientific rating

7.8

Company rating: 7.8 out of 10

Based on 428 frontline employees who took The Breakroom Quiz

175th of 543 rated manufacturers

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION
Join Thermo Fisher Scientific as a Client Services Commercial Project Manager III and make a meaningful impact on global healthcare. You'll independently manage a portfolio of moderate to strategic client projects, leading end-to-end delivery of technical and service aspects while developing effective solutions for optimal outcomes. As part of our collaborative team, you'll serve as the key liaison between customers and internal stakeholders, ensuring consistent project execution from initial discussions through completion. This role offers the opportunity to shape client strategy, improve processes, and support team members while contributing to our mission of enabling customers to make the world healthier, cleaner and safer.

Role Expectations:
• Manage client projects efficiently, ensuring timely delivery and quality.
• Serve as the primary contact for clients, representing the company.
• Lead project teams, providing coaching and feedback.
• Ensure all project deliverables are met by the team.
• Maintain strong client relationships and manage expectations.
• Resolve project issues and resource constraints with leadership support.
• Communicate risks and develop mitigation plans.
• Complete revenue recognition and financial reporting.
• Conduct project close-out activities and identify lessons learned.
• Gather client feedback and address it with the team.

This role requires on‑site presence at Thermo Fisher’s Frederick, MD location (4650 New Design Road) at least 2–4 days per week.

Education
• High school diploma or equivalent required.
• Bachelor’s degree with relevant experience preferred.

Experience
• Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience in project management or client-facing roles

• Preferred Fields of Study: Life Sciences, Engineering, or health-related field
• Project Management Professional (PMP) certification or equivalent preferred

Knowledge, Skills, Abilities
• Ability to manage multiple concurrent projects with budgets of $500K, or greater.
• Strong proficiency with project management tools and methodologies (Smartsheet's, MS Project, Agile/Scrum, etc.).
• Excellent communication and presentation skills for engaging stakeholders at all levels.
• Proven ability to collaborate and coordinate without direct authority in matrix
environment.
• Strong analytical and problem-solving capabilities.
• Exceptional organizational skills and attention to detail.
• Ability to work effectively in dynamic environment while maintaining focus on
objectives.
• Knowledge of relevant industry standards (ISO, FDA, etc.) desirable.
• Track record of successful stakeholder management and relationship building.
• Demonstrated ability to manage project scope, schedule, budget and risk.

Benefits
We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.

Compensation and Benefits

The salary range estimated for this position based in Maryland is $75,000.00–$112,500.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

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