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Client Strategy Jobs in Pennsylvania (NOW HIRING)

Kepler Group

Strategy Manager

Philadelphia, PA · Remote

$4.5K - $5.5K/wk

The Strategy team owns our client relationships, leading communication of Kepler's strategic guidance and ensuring that internal teams meet and exceed clients' goals. They're home to ad operations ...

Kepler Group

Strategy Manager

Philadelphia, PA · On-site

$4.5K - $5.5K/wk

The Strategy team owns our client relationships, leading communication of Kepler's strategic guidance and ensuring that internal teams meet and exceed clients' goals. They're home to ad operations ...

Highmark Health

Client Manager - PA

Pittsburgh, PA · On-site

Conduct routine service calls and function as the primary Group contact for strategic planning and ... Lead internal partners (Clinical, Analytics, etc.) in delivering client strategy. * Other duties as ...

Highmark Health

Client Manager - PA

Pittsburgh, PA · Hybrid

Conduct routine service calls and function as the primary Group contact for strategic planning and ... Lead internal partners (Clinical, Analytics, etc.) in delivering client strategy. * Other duties as ...

Manulife

The successful candidate will gain valuable experience influencing client strategy, leading complex initiatives, and delivering measurable results at scale. Position Responsibilities: Strategic ...

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Client Strategy information

What does a customer strategist do?

A customer strategist develops plans to improve customer experience and loyalty by analyzing customer data, market trends, and feedback. They collaborate with marketing, sales, and product teams to create targeted strategies that meet customer needs and drive business growth, often using tools like CRM software and data analytics platforms.

What is the salary of a client executive?

The salary of a client executive typically ranges from $50,000 to $100,000 annually, depending on experience, location, and industry. Many roles also include performance-based bonuses and benefits. Entry-level positions may start lower, while experienced professionals with strong client management skills can earn higher compensation.

Is strategy a high paying job?

A client strategy role is generally considered well-paying, especially at senior levels or within large organizations, due to the skills required in analysis, planning, and client management. Compensation varies based on experience, industry, and location, but strategic roles often offer competitive salaries and bonuses. Advanced certifications and expertise in data analysis or consulting can further increase earning potential.

What is the difference between Client Strategy vs Client Services?

AspectClient StrategyClient Services
Primary FocusDeveloping long-term client growth plans and strategic initiativesManaging day-to-day client needs and support
Skills & CredentialsStrategic thinking, market analysis, communication skillsCustomer service, problem-solving, technical knowledge
Work EnvironmentCollaborative, planning sessions, cross-departmentalClient meetings, support teams, operational tasks
Industry UsageConsulting firms, marketing agencies, tech companiesService providers, account management roles

While both roles involve working closely with clients, Client Strategy focuses on creating long-term growth plans and strategic initiatives, whereas Client Services emphasizes managing ongoing client needs and support. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What does a client strategist do?

A client strategist develops and implements plans to meet clients' business goals by analyzing their needs, creating tailored strategies, and coordinating with teams to deliver solutions. They often use data analysis, communication skills, and industry knowledge to build strong client relationships and ensure satisfaction.
What are the most commonly searched types of Client Strategy jobs in Pennsylvania? The most popular types of Client Strategy jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Client Strategy jobs? Cities in Pennsylvania with the most Client Strategy job openings:
Client Strategy jobs near you
Infographic showing various Client Strategy job openings in Pennsylvania as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Director of HR Client Strategy

Compass Business Solutions, Inc.

Pittsburgh, PA • On-site, Remote

$100K - $120K/yr

Full-time

Re-posted 2 days ago

Job description

Director of Client Strategy
Who We Are
Something extraordinary happens when every individual in a business knows their voice is heard, their commitment is valued, and their contributions make a difference. At Compass Business Solutions, we are passionately committed to fueling these fundamental needs. We don't just fill gaps; we maximize organizational performance by partnering with leadership teams to underscore purpose, drive engagement, and curate a routinely rewarding work experience.
Our Impact
We provide high-impact outsourced and project-based partnerships to a diverse portfolio, ranging from high-growth startups to global enterprises with 30,000+ employees. Our reach spans every sector-including technology, healthcare, manufacturing, and the performing arts. We approach the employee experience holistically, leveraging proven techniques and customizing best practices to ensure our clients' people strategies are a competitive advantage.
The Opportunity
We are hiring a Director of Client Strategy, reporting to our Chief Integration Officer. At Compass, this is a high-impact player-coach role designed for a people operations professional who thrives at the intersection of complex problem-solving and people development. As a member of the Company Leadership Team, you won't just execute the vision-you will help shape the team that delivers it.
You will lead a team of consultants and manage a sophisticated client book, billing 1350 hours annually, ensuring that our delivery remains as extraordinary as the brands we represent.
Your Day-to-Day Impact
  • Contribute directly to the Compass growth roadmap, internal process innovation, and the evolution of our service lines.
  • Directly manage and mentor a team of HR Strategy Consultants, fostering a high-performance culture rooted in dignity, respect, and professional growth.
  • Manage weekly and annual billable and utilization targets for direct reports, allocating work to best utilizing our team regularly.
  • Oversee a complex portfolio of accounts, serving as the ultimate strategic architect for their most critical people and integration challenges.
  • Maintain a strong delivery presence by delivering hands-on, consultative services that demonstrate the gold standard of Compass expertise.
  • Handle client requests in at least 70% of the pick list outlined below, understanding when you need to complete these deliverables yourself and when these deliverables need to be delegated throughout the team based on bandwidth and experience:
    • Employee Relations
    • Compliance
    • Benefits Administration
    • Organizational Design
    • Compensation Architecture
    • Talent Acquisition and Talent Strategy
    • Coaching
    • Mediations
    • Management Training
    • Job Description Architecture
    • Investigations
    • Onboarding/Offboarding
    • HRIS Technology Implementation
    • Performance Management
    • Employee Engagement
    • Culture, Strategy, and Change Management
Experience and Education Qualifications
  • Bachelor's degree required; MBA or Master's in a related field preferred.
  • Minimum of twelve years of progressive HR/Talent/Organizational Development experience required, experience as a Director or higher within a consulting organization or an in-house HR team highly preferred.
  • Ability to manage and deliver on regular client requests in at least 70% of the areas listed in the pick list outlined below:
    • Employee Relations
    • Compliance
    • Benefits Administration
    • Organizational Design
    • Compensation Architecture
    • Talent Acquisition and Talent Strategy
    • Coaching
    • Mediations
    • Management Training
    • Job Description Architecture
    • Investigations
    • Onboarding/Offboarding
    • HRIS Technology Implementation
    • Performance Management
    • Employee Engagement
    • Culture, Strategy, and Change Management
  • Prior consulting experience is highly preferred. You must be comfortable with an ever-changing schedule and a diverse client base.
  • Past demonstrated experience moving seamlessly between high-level management and tactical, client-facing execution required.
  • PHR, SPHR, SHRM-CP/SCP, or equivalent certifications preferred.
  • This is a full-time role that requires intuition and flexibility for up to 30% travel. You know when a face-to-face moment is what is needed to drive a project home.

Additional Information
Compensation: $125,000 - $145,000 base salary, commensurate with experience and domain expertise, plus eligibility for bonus incentives.
Our Culture: Our mission is to create environments where all people thrive. We champion conversations around diversity, equity, accessibility, and inclusion, ensuring our internal team and our client practices are rooted in dignity and respect.
At Compass, we don't just advocate for a better workplace-we build it. Are you ready to help us lead the way?

Apply