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Client Strategy Jobs in Massachusetts (NOW HIRING)

Ropes & Gray

Client Strategy Manager

Boston, MA · On-site

Overview The Client Strategy Manager reports to the Director of Client Strategy and will provide strategic commercial and practical support on the implementation of strategic and commercial cross ...

Ropes & Gray

Client Strategy Manager

Boston, MA

The Client Strategy Manager reports to the Director of Client Strategy and will provide strategic commercial and practical support on the implementation of strategic and commercial cross-firm client ...

Ropes & Gray

Client Strategy Manager

Boston, MA · On-site

Overview The Client Strategy Manager reports to the Director of Client Strategy and will provide strategic commercial and practical support on the implementation of strategic and commercial cross ...

Pwc

Client Strategy Manager - Pharma

Boston, MA · On-site

$73K - $244K/yr

Industry/Sector Not Applicable Specialism IFS - Clients & Markets Management Level Manager & Summary The Opportunity As a Client Strategy Manager - Pharma, you will play a pivotal role in driving ...

SCS Financial

Client Portfolio Manager

Boston, MA · On-site

$225K - $325K/yr

Act as a guest speaker and strategist, translating investment views into actionable insights for ... Review client mandates, direct manager monitoring, and pipeline discussions to ensure conviction ...

SCS Financial

Client Portfolio Manager

Boston, MA · On-site

$225K - $325K/yr

Client & Relationship Management * Partner with PCG Managing Directors on complex client ... Act as a guest speaker and strategist, translating investment views into actionable insights for ...

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Client Strategy information

What does a customer strategist do?

A customer strategist develops plans to improve customer experience and loyalty by analyzing customer data, market trends, and feedback. They collaborate with marketing, sales, and product teams to create targeted strategies that meet customer needs and drive business growth, often using tools like CRM software and data analytics platforms.

What is the salary of a client executive?

The salary of a client executive typically ranges from $50,000 to $100,000 annually, depending on experience, location, and industry. Many roles also include performance-based bonuses and benefits. Entry-level positions may start lower, while experienced professionals with strong client management skills can earn higher compensation.

Is strategy a high paying job?

A client strategy role is generally considered well-paying, especially at senior levels or within large organizations, due to the skills required in analysis, planning, and client management. Compensation varies based on experience, industry, and location, but strategic roles often offer competitive salaries and bonuses. Advanced certifications and expertise in data analysis or consulting can further increase earning potential.

What is the difference between Client Strategy vs Client Services?

AspectClient StrategyClient Services
Primary FocusDeveloping long-term client growth plans and strategic initiativesManaging day-to-day client needs and support
Skills & CredentialsStrategic thinking, market analysis, communication skillsCustomer service, problem-solving, technical knowledge
Work EnvironmentCollaborative, planning sessions, cross-departmentalClient meetings, support teams, operational tasks
Industry UsageConsulting firms, marketing agencies, tech companiesService providers, account management roles

While both roles involve working closely with clients, Client Strategy focuses on creating long-term growth plans and strategic initiatives, whereas Client Services emphasizes managing ongoing client needs and support. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What does a client strategist do?

A client strategist develops and implements plans to meet clients' business goals by analyzing their needs, creating tailored strategies, and coordinating with teams to deliver solutions. They often use data analysis, communication skills, and industry knowledge to build strong client relationships and ensure satisfaction.
What are the most commonly searched types of Client Strategy jobs in Massachusetts? The most popular types of Client Strategy jobs in Massachusetts are:
What cities in Massachusetts are hiring for Client Strategy jobs? Cities in Massachusetts with the most Client Strategy job openings:
Client Strategy jobs near you
Infographic showing various Client Strategy job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution.
Client Strategy Manager

Client Strategy Manager

Ropes & Gray

Boston, MA • On-site

Other

Posted 22 hours ago

Job description

About Ropes & Gray
Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years - rankings that honor the "best of the best" law firms.
The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.
The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.
Ropes & Gray is an equal opportunity employer.
Overview
The Client Strategy Manager reports to the Director of Client Strategy and will provide strategic commercial and practical support on the implementation of strategic and commercial cross-firm client outreach strategy and long-term engagement approaches. This involves operationalizing the firm's cross-practice client outreach strategy, creating compelling client-facing materials and helping to expand the firm's business development coaching program.
This role requires strong analytical capabilities, project management skills, and the ability to collaborate across practices and client teams to advance the firm's important client relationships.
Responsibilities
Client Strategy Support
  • Manage and drive day-to-day execution of strategic client opportunities, including novel strategies, relationship gaps, and other cross-practice efforts that intersect multiple practice groups and clients.
  • Manage the growth of new or strategic client relationships not currently covered by existing client teams, identifying opportunities and coordinating outreach as directed by the relevant stakeholders.
  • Lead the execution on select pitches and engagement strategies in coordination with business development and client teams, ensuring consistency and strategic alignment across the firm. This includes helping to write aspects of the pitch.
  • Develop expertise in the alternative asset management industries by commissioning and conducting business research to keep abreast of industry/market intelligence and to support named strategy(s).
  • Project manage the delivery of client, market and competitor research, tailor the data for partner or client consumption, and share insights if in collaboration with other initiatives.

Business Development Coaching and Training
  • Manage the firm's business development training program focused on business development skills, client relationship management, and networking effectiveness.
  • Expand the firm's business development coaching program by expanding its reach and measuring its impact.
  • Help source and coordinate the firm's business development vendor relationships alongside the Director and the Chief Marketing and Business Development Officer.

Tracking, Analytics, and Research
  • Establish and maintain effective internal reporting and communication frameworks to track progress, report on efforts and aggregate data for distribution. This includes but is not limited to our client outreach efforts, business development training analytics, best practices and take-a -ways.
  • Identify trends across efforts to refine go forward strategies.
  • Maintain and leverage historical client knowledge and institutional insights to support business development decisions.

Qualifications
  • Minimum of 8 years of experience in professional services business development, client strategy, marketing, or a related field.
  • Excellent written and verbal communication skills, including experience preparing high-quality client presentations and materials.
  • Proven adaptability in the use of AI tools for efficiency of work deliverables.
  • Proven ability to manage multiple projects simultaneously and deliver results in a fast-paced environment.
  • Highly collaborative, with the ability to work effectively with partners, senior leadership, and cross-functional teams.
  • Strong attention to detail and organizational skills.

Compensation and Total Rewards Package
Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.
Boston: $150,100 - $240,150
Working Conditions
This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.

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