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Client Solutions Associate Jobs in Toronto, ON (NOW HIRING)

Client Associate CIBC Wood Gundy

Toronto, ON · On-site

CA$50K - CA$59K/yr

  • Retirement

To learn more about CIBC, please visit CIBC.com What you'll be doing As a Client Associate, you ... You engage with the purpose of finding the right solutions. You go the extra mile because it is the ...

Client Associate CIBC Wood Gundy

Toronto, ON · On-site

CA$50K - CA$59K/yr

  • Retirement

To learn more about CIBC, please visit CIBC.com What you'll be doing As a Client Associate, you ... You engage with the purpose of finding the right solutions. You go the extra mile because it is the ...

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Client Solutions Associate information

What is a client solutions associate?

Client Solutions Associates are professionals who act as a liaison between clients and their company, ensuring that clients’ needs and objectives are understood and met. They typically work in industries such as finance, consulting, or technology, supporting sales teams and delivering tailored solutions to clients. Their responsibilities often include managing client relationships, providing product or service support, and collaborating with internal teams to resolve issues. Strong communication, problem-solving, and organizational skills are essential for success in this role.

How does a client solutions associate typically collaborate with sales and account management teams?

Client Solutions Associates work closely with both sales and account management teams to ensure client needs are understood and addressed effectively. They often serve as a vital communication bridge, translating client objectives into actionable strategies while supporting the sales process with research, presentations, and solution development. Their role involves coordinating meetings, gathering feedback, and ensuring that client campaigns or projects are executed smoothly, which requires strong interpersonal and organizational skills. This collaborative environment provides valuable exposure to various business functions and can lead to advancement opportunities in client management or strategic roles.

What are the key skills and qualifications needed to thrive as a client solutions associate, and why are they important?

To excel as a Client Solutions Associate, you need strong analytical abilities, business acumen, and a bachelor's degree in a relevant field such as business, finance, or economics. Familiarity with CRM software, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and relationship-building skills help you effectively address client needs and collaborate across teams. These qualifications are essential for delivering tailored solutions, ensuring client satisfaction, and driving business growth.

What is the difference between Client Solutions Associate vs Account Manager?

AspectClient Solutions AssociateAccount Manager
Primary RoleSupports client needs, assists in solution delivery, and coordinates between teamsManages client accounts, maintains relationships, and drives account growth
Required SkillsCommunication, problem-solving, product knowledgeRelationship management, sales, strategic planning
Work EnvironmentCollaborative, team-oriented, often in client-facing settingsClient-focused, sales-driven, often in account management teams
Common UsageUsed in tech, consulting, and service industriesCommon in advertising, marketing, and SaaS sectors

The main difference is that a Client Solutions Associate primarily supports client needs and coordinates solutions, while an Account Manager focuses on managing client relationships and growing accounts. Both roles require strong communication skills and industry knowledge, but their core responsibilities differ in scope and focus.

What does a client solutions associate do?

A client solutions associate is responsible for understanding client needs, providing tailored solutions, and supporting account management. They often collaborate with sales and technical teams, utilize CRM tools, and maintain strong client relationships to ensure satisfaction and retention.

What are the most commonly searched types of Client Solutions jobs in Toronto, ON?

The most popular types of Client Solutions jobs in Toronto, ON are:

What are popular job titles related to Client Solutions Associate jobs in Toronto, ON?

For Client Solutions Associate jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Client Solutions Associate jobs in Toronto, ON look for?

The top searched job categories for Client Solutions Associate jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Client Solutions Associate jobs?

Cities near Toronto, ON with the most Client Solutions Associate job openings:

Infographic showing various Client Solutions Associate job openings in Toronto, ON as of August 2026, with employment types broken down into 77% Full Time, 17% Part Time, and 6% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Senior Associate. Client Solutions

Hamiltonlane

Toronto, ON • On-site

Full-time

Medical, PTO

Re-posted 3 days ago


Job description

Join Hamilton Lane, a global leader in private markets, as we scale to meet the demands of our growing client base. Here, you'll work with ambitious, highperforming teams built on integrity, candor and collaboration, backed by our market-leading data and technology. We invest heavily in our people and our partners, giving you the platform to enrich lives, safeguard futures and grow your career.

What We Do

As one of the largest private markets investment firms globally, we provide innovative solutions to institutional and private wealth investors around the world, specializing in flexibility and full-spectrum access. We currently employ approximately 800 professionals operating in offices throughout North America, Europe, Asia Pacific and the Middle East, and have $1.0 trillion in assets under management and supervision, composed of $146.1 billion in discretionary assets and $871.5 billion in non-discretionary assets, as of December 31, 2025.

The Opportunity

The Senior Associate. Client Solutions is a key member of Hamilton Lane's Canada Client Solutions team, supporting the firm's fundraising, business development, and ongoing client service activities. In this role, you will work closely with the Canadian Solutions team members to help manage relationships with institutional and private wealth investors, contribute to new product and solution development, and ensure a consistently high standard of client servicing.

You will thrive in a fast-paced, deadline-driven environment, balancing multiple projects and stakeholders while maintaining strong attention to detail. This role is well-suited to a highly motivated, analytically minded team player who is eager to deepen their knowledge of private markets and play a visible role in growing the firm's business.

Responsibilities

  • Support fundraising and business development
    • Assist in the execution of fundraising campaigns and new product or solution development.
    • Help maintain market maps, prospect lists, and sales pipelines, ensuring information is current and accurate in firm systems (e.g., CRM).
    • Act as a point of contact for prospects and clients, including coordinating and supporting follow-up actions.
  • Client servicing and relationship management
    • Respond to investor and client inquiries, data requests, and ad-hoc due diligence questions in a timely, professional manner.
    • Support the delivery of client reporting and servicing to meet agreed requirements and service standards.
    • Work collaboratively with internal partners across the firm to ensure a consistent, high-quality client experience.
  • Materials, presentations, and analysis
    • Prepare and refine client-facing materials, including presentations, portfolio reviews, and other deliverables.
    • Perform quantitative and qualitative portfolio and product analysis to support client conversations and fundraising efforts.
    • Coordinate the completion of RFIs, RFPs, and due diligence questionnaires in partnership with relevant internal teams.
  • Meeting and event preparation
    • Organize and coordinate meetings with existing and prospective investors, including logistics, briefing materials, and background research.
    • Attend internal and external meetings as needed, capturing action items and supporting timely execution.
    • Assist with investor-focused marketing efforts such as conferences, seminars, and other sales initiatives.
  • Research and knowledge development
    • Conduct research on markets, client segments, and business development themes to inform strategy and outreach.
    • Build and maintain a strong working knowledge of Hamilton Lane's private markets solutions, structures, and strategies.
    • Learn and effectively use firm technology and tools to aggregate, analyze, and present information for client deliverables.

Required qualifications

  • Experience & education
    • Approximately 4+ years of experience in financial services or a related finance role, with exposure to clients or external stakeholders.
    • Bachelor's degree in finance, business, economics, or a related field, or equivalent practical experience.
  • Technical & analytical skills
    • Solid understanding of investments and capital markets concepts.
    • Strong quantitative and analytical skills, including comfort with data analysis, numerical work, and problem solving.
    • Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfort learning new technology tools.
  • Communication & relationship skills
    • Excellent written and verbal communication skills, with the ability to create clear, compelling client materials.
    • Confident presentation and interpersonal skills; able to interact professionally with clients, prospects, and colleagues at all levels.
    • Demonstrated ability to build strong working relationships and work effectively as part of a team.
  • Work approach & personal attributes
    • Strong work ethic, high integrity, and a client-focused mindset.
    • Highly organized, with the ability to manage multiple projects and deadlines, often across time zones.
    • Self-motivated, resourceful, and comfortable operating in a fast-paced, agile, and sometimes ambiguous environment.
    • Willingness to learn, take feedback, and continuously develop professional knowledge and skills.
    • Ability to exercise discretion and maintain confidentiality.

Nice-to-have qualifications

  • Prior experience in investment management, private markets, or capital markets roles.
  • Experience supporting fundraising, investor relations, or institutional client coverage.
  • Familiarity with CRM systems and/or other sales and marketing tools.
  • Advanced Excel skills (e.g., financial modeling, portfolio analytics) or experience with other analytical tools.
  • Additional language skills relevant to key client markets.

Benefits

At Hamilton Lane, our benefits philosophy is simple: to provide our employees with a competitive suite of benefits and services to help navigate through the complexities and challenges of working, living, raising a family, and eventually retiring.

To do this, Hamilton Lane offers the following benefits:

Enhancing Your Physical and Emotional Health

Employees have access to healthcare coverage, mental health resources, health & fitness reimbursement program, and Wellness Rewards Program.

Developing Your Career

Tuition and certification reimbursement programs are available, along with continual education and development trainings for you to grow with Hamilton Lane.

Supporting Your Family & Community

For our communities, Hamilton Lane provides paid time off to volunteer and compensates for referring qualified candidates that join our team.

For growing family, we offer an adoption reimbursement program, paid time off for new parents and newlyweds, and provide travel support for nursing parents.

Safeguarding Your Financial Wellbeing

Hamilton Lane contributes to retirement programs and offers an employee stock purchasing plan.

Hamilton Lane is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition. As a registered investment adviser, employees of Hamilton Lane may be subject to certain limitations on political contribution and personal investment activities.

Hamilton Lane is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Hamilton Lane via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Hamilton Lane. No fee shall be paid in the event the candidate is hired by Hamilton Lane as a result of the referral or through other means.