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Client Services Rep Jobs in Virginia (NOW HIRING)

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Client Services Rep information

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How much do client services rep jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for client services rep in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What does a client services representative do?

A client services representative is responsible for assisting customers, addressing inquiries, resolving issues, and providing product or service information. They often communicate via phone, email, or chat and need strong communication and problem-solving skills to ensure customer satisfaction.

What skills do client services reps need?

Client services representatives need strong communication and interpersonal skills to effectively interact with clients, as well as problem-solving abilities to address customer issues. They should be organized, attentive to detail, and proficient in using customer relationship management (CRM) software. Additionally, patience, adaptability, and a good understanding of the company's products or services are important for success in this role.

What cities in Virginia are hiring for Client Services Rep jobs?

Cities in Virginia with the most Client Services Rep job openings:

Client Services Rep jobs near you
Infographic showing various Client Services Rep job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Veterinary Client Services Representative -Evenings

Manassas, VA • On-site

MedVet
See more jobs at MedVetexternal

$16 - $21.75/hr

Part-time

Retirement, PTO

Posted 19 days ago

Job description

**This is a part time schedule**

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more!  We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.

We are looking for: Veterinary Client Service Representative

This position has an initial hiring range of $20.75 to $26.75 based off skills and experience.

Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain compassionate yet professional composure.    


What you’ll do:

  • Greet and check-in clients
  • Answer telephones and transfer calls
  • Escort clients and their pets to exam rooms
  • Manage medical records, charts, reports and correspondence
  • Discuss payment options and process payments
  • Maintain a neat and clean lobby

Who you are: 

  • Ability to remain composed in stressful and emotional situations
  • Excellent verbal and written communication skills
  • Excellent client service skills and phone etiquette
  • Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
  • Sense of urgency within a fast-paced environment
  • Some flexibility with work hours and able to work additional hours when necessary
  • Critical thinking skills and ability to anticipate needs inter & intra-departmentally
  • General computer competency required including Microsoft Word and Excel
  • Previous experience in veterinary setting (preferred)

Perks and Benefits include: 

  • 401k with Employer Match
  • Paid Time Off (PTO) 
  • Shift Differentials and On-call Pay
  • Uniform Allowance
  • Employee Pet Discounts and Pet Insurance

Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check. 

 MedVet does not accept unsolicited resumes from third-party recruiters.