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Client Services Receptionist Jobs in Virginia (NOW HIRING)

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Bilingual Legal Receptionist

Harrisonburg, VA · On-site

$14.75 - $18.75/hr

Bilingual Legal Receptionist A respected local law office is looking for a Bilingual Legal ... Deliver professional, friendly client service This position is moving quickly, so don't wait to ...

TRITON STONE

Receptionist

Glen Allen, VA · On-site

$14.50 - $19/hr

Input client details into the Customer Record Management System * Sort and distribute incoming ... of service. We are passionate about developing fashionable and innovative designs at a great value ...

Addison Group

Receptionist

Manassas, VA · On-site

$18 - $19/hr

Our client is seeking a polished and organized Receptionist to act as the first point of contact for visitors and callers, providing professional and courteous service while performing a variety of ...

TRITON STONE NEW ORLEANS LLC

Receptionist

Glen Allen, VA · On-site

$14.75 - $19.25/hr

Input client details into the Customer Record Management System * Sort and distribute incoming ... of service. We are passionate about developing fashionable and innovative designs at a great value ...

Posh

Virtual Receptionist

Virginia Beach, VA · On-site

$21/hr

We believe that a collaborative environment is the key to exceeding client expectations. If you are ... Receptionist services. Qualifications for Success: We are looking for candidates who bring a ...

TRITON STONE

Receptionist

Glen Allen, VA · On-site

$14.50 - $19/hr

Input client details into the Customer Record Management System * Sort and distribute incoming ... of service. We are passionate about developing fashionable and innovative designs at a great value ...

Gainesville Garage

Cashier - Receptionist

Gainesville, VA · On-site

$14.75 - $17.75/hr

Striving to work hard and earn each client's trust and loyalty, we make sure that our services are ... YOUR LIFE AS A CASHIER - RECEPTIONIST As a part-time Cashier - Receptionist, you play a vital role ...

H&R Block

Receptionist - Franchise Location

Montross, VA · On-site

$16 - $19/hr

Joining H&R Block1 as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet ...

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Client Services Receptionist information

What is a client services receptionist?

Client Services Receptionists are front-line professionals who greet visitors, answer phone calls, and provide administrative support within an organization. They are responsible for ensuring clients and guests have a positive experience when interacting with the company, often handling inquiries, scheduling appointments, and maintaining records. Their role requires excellent communication, organizational, and customer service skills. Client Services Receptionists are key to creating a welcoming environment and ensuring smooth day-to-day operations.

What are the key skills and qualifications needed to thrive as a client services receptionist?

To thrive as a Client Services Receptionist, you need excellent organizational abilities, attention to detail, and strong verbal and written communication skills, typically supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is essential. Outstanding interpersonal skills, professionalism, and a welcoming demeanor help set top performers apart in this role. These skills ensure smooth front-desk operations, positive client interactions, and effective support for both staff and visitors.

How does a client services receptionist typically collaborate with other departments within an organization?

A Client Services Receptionist frequently interacts with various departments such as administration, sales, and human resources to ensure smooth communication and efficient client support. They may coordinate meeting schedules, relay messages, and assist in organizing events or appointments, acting as a central point of contact. This collaboration requires strong organizational skills and the ability to multitask effectively in a fast-paced environment. Building positive relationships with colleagues across departments helps the receptionist provide seamless service to clients and contributes to overall team success.

What is the difference between Client Services Receptionist vs Customer Service Representative?

AspectClient Services ReceptionistCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentFront desk, reception area, office settingsCall centers, retail, office settings
Employer & IndustryHealthcare, legal, corporate officesRetail, telecommunications, banking
Search & Comparison IntentUnderstanding reception duties, front desk rolesCustomer interaction, support roles

The main difference is that a Client Services Receptionist primarily manages front desk duties, greeting clients and handling administrative tasks, while a Customer Service Representative focuses on assisting customers via calls or in-person to resolve issues. Both roles require strong communication skills and customer service experience, but their work environments and daily responsibilities differ.

What does a client services receptionist do?

A client services receptionist is responsible for greeting visitors, answering phone calls, scheduling appointments, and managing client inquiries. They often use office software and must maintain a professional demeanor to ensure smooth communication and a positive first impression for the organization.

What cities in Virginia are hiring for Client Services Receptionist jobs?

Cities in Virginia with the most Client Services Receptionist job openings:

Client Services Receptionist jobs near you

Accounting & Client Services Specialist

Charlottesville, VA • On-site

Robinson Farmer Cox Associates
11 - 50 employees
Learn more about Robinson Farmer Cox Associatesexternal

$55K - $63K/yr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday

Job description

Robinson, Farmer, Cox (RFC) is looking to hire a top tier Accounting & Client Services Specialist based out of Charlottesville, VA with 2+ years experience to join our team that comes with a generous salary ranging from $55,000-$63,000 dependent on experience!
About the Accounting & Client Services Specialist position:
The Accounting & Client Services Specialist performs a variety of accounting, bookkeeping, payroll, billing, and administrative duties in support of both RFC clients and internal operations. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining a high level of professionalism and confidentiality. The ideal candidate will have experience in accounting functions such as bookkeeping, payroll processing, accounts receivable, billing, account reconciliations, and client support.
Accounting & Client Services Specialist Duties:

  • Maintain client general ledgers and accounting records.
  • Perform bank and account reconciliations.
  • Prepare financial reports and supporting schedules.
  • Process client payroll and maintain payroll records.
  • Prepare quarterly payroll tax returns and related filings.
  • Prepare federal, state, and local year-end forms, including W-2s, 1099s, 1098s, VA-4s, VA-5s, and VA-6s.
  • Prepare VEC filings and other payroll-related reports.
  • Produce QuickBooks reports to support tax preparation and client accounting needs.
  • Prepare checks and invoices for assigned clients.
  • Assist with trust and estate accounting engagements.
  • Communicate with clients regarding bookkeeping, payroll, and tax-related matters.
  • Prepare and distribute customer invoices and statements.
  • Process and post customer payments.
  • Track outstanding balances and assist with collections efforts.
  • Research and resolve billing discrepancies and account issues.
  • Reconcile customer accounts and billing records.
  • Process bank deposits and credit card transactions.
  • Maintain accurate customer and vendor records.
  • Assist with month-end accounting procedures.
  • Prepare correspondence and communicate with taxing authorities on behalf of clients.
  • Provide support to the Client Services Department and other firm personnel as needed.
  • Serve as receptionist backup when required.
  • Maintain confidentiality of client and firm information.
  • Assist with special projects and other duties as assigned.
While at RFC, you'll enjoy...
  • 100% employer paid Health Insurance policy
  • Dental Insurance
  • Life Insurance
  • Retirement (401K)
  • Paid Time Off (PTO)
  • Gym Reimbursement
  • Professional Development
Requirements
  • Degree in Accounting, finance, or related field is preferred, but not required
  • 2+ years of experience in bookkeeping, payroll, billing, accounts receivable, or accounting support functions.
  • Understanding of accounting and bookkeeping principles.
  • Experience with payroll processing and reporting.
  • Proficiency in Microsoft Office, including Excel and Word.
  • Experience with QuickBooks Online and/or Desktop.
  • Strong attention to detail and accuracy.
  • Excellent organizational and time-management skills.
  • Strong verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • Ability to establish and maintain positive client relationships.
  • Ability to manage confidential and sensitive financial information.
  • Ability to manage multiple priorities and deadlines.

Salary Description
$55,000-$63,000

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