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Client Services Project Manager Jobs in Laurel, MD

Own the end-to-end client relationship , from initial sale through project delivery and ongoing ... Manage full project lifecycle: scoping, estimating, scheduling, coordinating subcontractors, and ...

Manage customer expectations, communications, escalations, and governance throughout the project ... Drive quality across all aspects of project services, from site and network engineering through ...

Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners * Manages and ...

The Role The Director, Client Services is an anchor of the client services team, ensuring that both ... Manage project schedules and budgets across a portfolio of accounts, ensuring optimal allocation of ...

The Role The Director, Client Services is an anchor of the client services team, ensuring that both ... Manage project schedules and budgets across a portfolio of accounts, ensuring optimal allocation of ...

... management services to the SMB marketplace, Dresner Group has since helped several hundred ... Job Responsibilities oManage the Client Support team, triaging of support requests, and ticket ...

Job Responsibilities o Manage the Client Support team, triaging of support requests, and ticket ... and monitor quality service levels o Improve productivity by highlighting deficiencies and ...

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Client Services Project Manager information

See Laurel, MD salary details

$36.2K

$90.2K

$113K

How much do client services project manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for client services project manager in Laurel, MD is $90,152.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,800.00 and $103,600.00 per year, depending on experience, location, and employer.

What does a client services project manager do?

A Client Services Project Manager oversees projects on behalf of clients, acting as the main point of contact between the client and the organization. They are responsible for planning, executing, and finalizing projects according to deadlines and within budget, while ensuring the client's needs and expectations are met. This role typically involves coordinating internal teams, managing resources, and communicating project progress to stakeholders. Strong organizational, communication, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a client services project manager?

To excel as a Client Services Project Manager, you need strong project management expertise, client relationship skills, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Asana, Trello, or Microsoft Project, and certifications such as PMP or CAPM, are often required. Outstanding communication, problem-solving, and organizational skills set top performers apart in this role. These competencies ensure projects are delivered on time, client expectations are managed effectively, and overall client satisfaction is maintained.

How does a client services project manager typically balance client expectations with internal team capabilities?

A Client Services Project Manager acts as a bridge between clients and internal teams, ensuring that project deliverables meet client expectations while staying within the scope, timeline, and resources available. This often involves proactive communication, setting clear and realistic expectations with clients, and regularly updating all stakeholders on project progress. The manager collaborates closely with account managers, creative or technical teams, and sometimes vendors to address challenges and negotiate solutions when priorities shift. Success in this role hinges on strong organizational, negotiation, and relationship-building skills.

What is the difference between Client Services Project Manager vs Account Manager?

AspectClient Services Project ManagerAccount Manager
Primary FocusManaging project delivery and client satisfaction during specific projectsMaintaining ongoing client relationships and upselling services
ResponsibilitiesPlanning, executing, and closing projects; coordinating teamsBuilding client loyalty, understanding client needs, renewing contracts
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship-driven, account growth, client communication
Common CertificationsPMP, CAPM, or similar project management certificationsCRM certifications, relationship management training

While both roles involve client interaction, the Client Services Project Manager focuses on delivering specific projects successfully, whereas the Account Manager emphasizes ongoing client relationships and account growth. Understanding these distinctions helps in choosing the right career path or job search focus.

What is a client services project manager?

A client services project manager oversees projects that involve client interactions, ensuring deliverables meet client needs and expectations. They coordinate between teams, manage timelines, and often use project management tools like MS Project or Asana to track progress. Strong communication and organizational skills are essential for success in this role.

What is the role of a client services project manager?

A client services project manager oversees the planning, execution, and delivery of projects to meet client needs and expectations. They coordinate between clients and internal teams, manage timelines and budgets, and ensure quality standards are maintained, often using project management tools like MS Project or Asana.

What cities near Laurel, MD are hiring for Client Services Project Manager jobs?

Cities near Laurel, MD with the most Client Services Project Manager job openings:

Infographic showing various Client Services Project Manager job openings in Laurel, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $90,152 per year, or $43.3 per hour.

Client Services Project Manger II

Thermo Fisher Scientific

Rockville, MD • On-site

$59K - $89K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Thermo Fisher Scientific rating

7.8

Company rating: 7.8 out of 10

Based on 429 frontline employees who took The Breakroom Quiz

169th of 545 rated manufacturers


Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
As a Client Services Project Manager II at Thermo Fisher Scientific's Clinical Trials Division, you will contribute to ensuring successful delivery of clinical trial projects and exceptional customer service. Working autonomously or supporting senior project managers, you will manage a portfolio of clinical trial projects, coordinating cross-functional activities from study setup through completion while serving as the primary point of contact for clients.
• Manage end-to-end project coordination, including study specifications, timeline development, budget management, and documentation
• Foster proactive communication and collaboration between internal departments and external clients
• Ensure timely delivery of services and products according to client requirements and quality standards
• Monitor project activities, identify and address risks, and implement solutions to keep projects on track
• Develop strong client relationships while representing their needs throughout internal processes
• Support continuous improvement initiatives and provide guidance to team members
REQUIREMENTS:
• Advanced Degree with no prior experience, or Bachelor's Degree plus 2 years of experience, preferably in clinical trials or pharmaceutical industry
• Preferred Fields of Study: life sciences, healthcare, business or related field
• Project Management certification preferred
• Strong understanding of GMP/GxP requirements and quality management systems
• Excellent organizational and planning abilities with demonstrated experience managing multiple complex projects
• Advanced communication and presentation skills; able to effectively engage with clients and internal stakeholders
• Proficient in project management tools and MS Office applications (Excel, PowerPoint, etc.)
• Experience with relevant systems like Salesforce, GPMS, TrackWise preferred
• Demonstrated financial acumen and budget management capabilities
• Analytical approach with ability to identify and address risks
• Detail-oriented with excellent documentation and process compliance skills
• Self-directed while collaborating effectively in a matrix environment
• English fluency required; additional languages beneficial
• Travel required 10-25%
• Client-focused with demonstrated ability to build and maintain professional relationships

Compensation and Benefits

The salary range estimated for this position based in Maryland is $59,400.00–$89,100.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards


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