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Client Services Project Manager Jobs in Erie, PA

Verdantas

Project Manager

Erie, PA · On-site

$130K/yr

... our Land Services (Midwest North) team based in Erie, PA. This role is ideal for a civil ... client updates. * Provide design reviews and support construction administration activities ...

Verdantas

Project Manager

Erie, PA · On-site

$130K/yr

... our Land Services (Midwest North) team based in Erie, PA. This role is ideal for a civil ... client updates. * Provide design reviews and support construction administration activities ...

Vogt Power

Project Manager

Erie, PA

$11K - $160K/yr

... fabrication services in conjunction with VPI Supply Management and Global Supply Management ... Coordinates all project related field activities through completion of commissioning and all punch ...

Vogt Power

Project Manager

Erie, PA · On-site

$11K - $160K/yr

... fabrication services in conjunction with VPI Supply Management and Global Supply Management ... Coordinates all project related field activities through completion of commissioning and all punch ...

Amcor plc

Project Manager

Erie, PA · On-site

Observe, respond, and report to any instance of product, service, or quality systems non ... Manage project budgets and costs by monitoring labor, materials, tooling, and other project ...

Amcor

Project Manager

Erie, PA · On-site

Observe, respond, and report to any instance of product, service, or quality systems non ... Manage project budgets and costs by monitoring labor, materials, tooling, and other project ...

Definiti

Client Success Manager I

Erie, PA · On-site +1

... services • Coordinate with RPCs to verify project launches and task handoffs, maintain oversight ... of Client Success Manager processes and best practices Requirements COMPETENCIES REQUIRED • ...

DEFINITI LLC

Client Success Manager I

Erie, PA · On-site

... Definiti services Coordinate with RPCs to verify project launches and task handoffs, maintain ... Client Success Manager processes and best practices Requirements COMPETENCIES REQUIRED Strong ...

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All JobsClient Services Project JobsClient Services Project Manager JobsClient Services Project Manager Jobs in Erie, PA

Client Services Project Manager information

See Erie, PA salary details

$35.4K

$88.1K

$110.4K

How much do client services project manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client services project manager in Erie, PA is $88,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $101,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client services project manager?

To excel as a Client Services Project Manager, you need strong project management expertise, client relationship skills, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Asana, Trello, or Microsoft Project, and certifications such as PMP or CAPM, are often required. Outstanding communication, problem-solving, and organizational skills set top performers apart in this role. These competencies ensure projects are delivered on time, client expectations are managed effectively, and overall client satisfaction is maintained.

What does a client services project manager do?

A Client Services Project Manager oversees projects on behalf of clients, acting as the main point of contact between the client and the organization. They are responsible for planning, executing, and finalizing projects according to deadlines and within budget, while ensuring the client's needs and expectations are met. This role typically involves coordinating internal teams, managing resources, and communicating project progress to stakeholders. Strong organizational, communication, and problem-solving skills are essential for success in this position.

How does a client services project manager typically balance client expectations with internal team capabilities?

A Client Services Project Manager acts as a bridge between clients and internal teams, ensuring that project deliverables meet client expectations while staying within the scope, timeline, and resources available. This often involves proactive communication, setting clear and realistic expectations with clients, and regularly updating all stakeholders on project progress. The manager collaborates closely with account managers, creative or technical teams, and sometimes vendors to address challenges and negotiate solutions when priorities shift. Success in this role hinges on strong organizational, negotiation, and relationship-building skills.

What is the difference between Client Services Project Manager vs Account Manager?

AspectClient Services Project ManagerAccount Manager
Primary FocusManaging project delivery and client satisfaction during specific projectsMaintaining ongoing client relationships and upselling services
ResponsibilitiesPlanning, executing, and closing projects; coordinating teamsBuilding client loyalty, understanding client needs, renewing contracts
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship-driven, account growth, client communication
Common CertificationsPMP, CAPM, or similar project management certificationsCRM certifications, relationship management training

While both roles involve client interaction, the Client Services Project Manager focuses on delivering specific projects successfully, whereas the Account Manager emphasizes ongoing client relationships and account growth. Understanding these distinctions helps in choosing the right career path or job search focus.

What cities near Erie, PA are hiring for Client Services Project Manager jobs? Cities near Erie, PA with the most Client Services Project Manager job openings:
Client Services Project Manager jobs near you
Infographic showing various Client Services Project Manager job openings in Erie, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $88,094 per year, or $42.4 per hour.

Director Client Services - Workers Compensation

York Risk Services

North East, PA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Director Client Services - Workers Compensation

PRIMARY PURPOSE: To oversee client service delivery, operational analytics, and strategic initiative management for Workers' Compensation program while partnering with regional operational leadership to drive continuous improvement and high-quality claim outcomes.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

Client Partnership & Program Management

  • Serves as a strategic liaison between client stakeholders and Sedgwick regional Workers' Compensation operational leadership.
  • Leads stewardship discussions, operational reviews, and performance presentations related to the WC program.
  • Supports implementation and coordination of strategic initiatives designed to improve operational performance, claim outcomes, and client satisfaction.
  • Ensures alignment between client expectations, regional operational execution, and strategic program objectives.

Analytics & Performance Oversight

  • Oversees operational reporting, trend analysis, and performance management activities across the WC program.
  • Analyzes operational and financial data to identify trends, cost drivers, opportunities, and operational improvement initiatives.
  • Coordinates development and presentation of dashboards, stewardship materials, and operational summaries.
  • Tracks and communicates results of strategic initiatives and operational improvement efforts.
  • Partners with analytics and operational teams to support data-driven decision-making and operational planning.

Operational Coordination & Continuous Improvement

  • Partners with regional WC operational leadership to support implementation of process improvements and operational initiatives.
  • Identifies operational trends, claim handling opportunities, and areas for performance enhancement.
  • Facilitates collaboration between regional operations, analytics, quality, and support functions to improve operational consistency and service delivery.
  • Supports implementation of best practices and scalable operational solutions across the WC program.

Quality & Client Service Oversight

  • Monitors adherence to client service instructions, operational standards, and quality expectations.
  • Coordinates operational audits, quality reviews, and issue resolution activities across regional operational offices.
  • Supports timely communication, escalation management, and operational transparency with client stakeholders.
  • Ensures operational initiatives and client deliverables are completed effectively and timely.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Travel as required.

SUPERVISORY RESPONSIBILITIES

  • May provide leadership and coordination support for analytics, reporting, or client service resources as assigned.
  • Provides cross-functional leadership and operational coordination across regional WC operational and support teams.
  • Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.

QUALIFICATIONS

Education & Licensing: Bachelor's degree from an accredited college or university preferred. CPCU, AIC and/or ARM or other related designation preferred.

Experience: Ten (10) years related experience or equivalent combination of education and experience required to include two (2) years account manager experience or five (5) years adjuster experience including two (2) years in a supervisory capacity.

Skills & Knowledge

  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Ability to work in a team environment
  • Excellent account rounding ability
  • Strong understanding of workers compensation claims management
  • In-depth knowledge of client servicing
  • Ability to handle conflict and confront challenging issues in a fast work environment
  • Ability to meet or exceed Performance Competencies
  • National account support in complex, multi-location environments
  • Cross-functional coordination across regional operations
  • Data analysis and operational reporting
  • Performance monitoring and trend identification
  • Strategic initiative support and execution
  • Process improvement and operational optimization
  • Analytical thinking and data-driven decision-making

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:Computer keyboarding, travel as required

Auditory/Visual:Hearing, vision and talking

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($103,031.00 - 144,243.00 USD Annual). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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