ZipRecruiter

Log In

1

Client Services Operations Manager Jobs in Perris, CA

Securitas Services

Operations Manager

Ontario, CA · On-site

... client service level changes; supports security planning, assessments and surveys; reviews and ... Understanding of security operations. Knowledge of business administration and project management ...

Radial

Be Seen First

Operations Manager

Rialto, CA · On-site

$90K - $122K/yr

Accountable to client SLA agreements and site-specific quality and fulfillment targets. * Create ... service, and lower cost. * Ensure all training and skills development programs, along with all ...

Radial Inc.

Operations Manager

Rialto, CA · On-site

Accountable to client SLA agreements and site-specific quality and fulfillment targets. * Create ... service, and lower cost. * Ensure all training and skills development programs, along with all ...

EoS Fitness

Operations Manager

Moreno Valley, CA · On-site

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Operations Manager

Jurupa Valley, CA · On-site

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

Waste Management

Operations Manager

Chino, CA · On-site

$75K - $85K/yr

Job Summary The Operations Manager is responsible for the onboarding, development, coaching ... Visits customers and customer sites to evaluate and resolve safety issues, seeking service ...

Kimball Equipment Company

Operations Manager

Corona, CA · On-site

$115K/yr

Work closely with the General Manager to lead day-to-day branch operations and achieve sales, service, and financial objectives. * Become proficient in the company ERP system and identify training ...

Kimball Equipment Company

Operations Manager

Corona, CA · On-site

$115K/yr

Work closely with the General Manager to lead daytoday branch operations and achieve sales, service, and financial objectives. * Become proficient in the company ERP system and identify training ...

Waste Management

Operations Manager

Chino, CA · On-site

$75K - $85K/yr

Job Summary The Operations Manager is responsible for the onboarding, development, coaching ... Visits customers and customer sites to evaluate and resolve safety issues, seeking service ...

EōS Fitness

Operations Manager

Corona, CA · On-site

$75K - $75K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Riverside, CA · On-site

$75K - $75K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Lake Elsinore, CA · On-site

$75K - $75K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Ladera Ranch, CA · On-site

$75K - $75K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Redlands, CA · On-site

$75K - $75K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Jurupa Valley, CA · On-site

$75K - $75K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

San Bernardino, CA · On-site

$75K - $75K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

next page

Showing results 1-20

All JobsClient Services Operations JobsClient Services Operations Manager JobsClient Services Operations Manager Jobs in Perris, CA

Client Services Operations Manager information

See Perris, CA salary details

$45.4K

$126.1K

$138.2K

How much do client services operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for client services operations manager in Perris, CA is $126,100.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,600.00 and $136,600.00 per year, depending on experience, location, and employer.

What does a Client Services Operations Manager do?

A Client Services Operations Manager oversees the daily operations of a client services team, ensuring that customers receive high-quality support and solutions. They are responsible for streamlining processes, managing staff, and coordinating with other departments to meet client needs. This role often involves monitoring performance metrics, handling escalated client issues, and driving improvements in service delivery. Ultimately, their main goal is to enhance client satisfaction and maintain strong client relationships.

How does a Client Services Operations Manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Operations Manager works closely with teams such as sales, account management, and product development to coordinate client deliverables and resolve issues efficiently. They often serve as the communication bridge, ensuring that client feedback and needs are clearly conveyed to internal stakeholders. Regular cross-functional meetings and continuous process improvements are common, allowing the manager to streamline workflows and enhance the overall client experience. This collaborative approach not only helps maintain high client satisfaction but also fosters a culture of teamwork and accountability across departments.

What are the key skills and qualifications needed to thrive as a Client Services Operations Manager, and why are they important?

To excel as a Client Services Operations Manager, you need a solid background in client relationship management, process optimization, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analysis software is typically required. Exceptional communication, problem-solving, and organizational skills set top performers apart in this role. These abilities are crucial for ensuring high client satisfaction, efficient service delivery, and effective coordination within the organization.

What cities near Perris, CA are hiring for Client Services Operations Manager jobs?

Cities near Perris, CA with the most Client Services Operations Manager job openings:

Client Services Operations Manager jobs near you

Operations Manager

Ontario, CA • On-site

Securitas Services
Investigation and Physical Security Services • 10K+ employees
Learn more about Securitas Servicesexternal

Full-time

Re-posted 10 days ago

Securitas rating

6.0

Company rating: 6.0 out of 10

Based on 1,004 frontline employees who took The Breakroom Quiz

Job description

JOB SUMMARY: 

Supports Branch Manager or Account Manager through project planning and coordination to meet commitments on time and within resource limitations. As authorized, determines requirements, establishes priorities and monitors service delivery. 

 
Distinguishing Characteristics: Performs a variety of management functions for assigned account or site(s); may be assigned a rank, as defined by client contract. Does not perform Security Officer duties except on a limited, relief or emergency basis. 

 
ESSENTIAL FUNCTIONS: 
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 
All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. 
Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. 
In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. 
All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. 
1. Supports management through project planning and coordination to meet commitments on time and within resource limitations; with client and management approval, determines requirements, establishes priorities and monitors progress. 
2. Evaluates project status and resource utilization; implements changes as needed; reviews status reports prepared by project personnel and modifies schedules or plans as required. 
3. Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists in negotiation of client contracts; provides support during client service level changes; supports security planning, assessments and surveys; reviews and updates post orders. 
4. Assists management in the recruitment, selection, orientation, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs project-related work; coaches associates, and carries out disciplinary actions, as necessary; supports staff as appropriate in carrying out their respective responsibilities. 
5. Assists in development and administration of budget in relation to assigned account or site(s). 
6. Assists management in maintaining a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures. 
7. Within scope of client contract, project budget and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles; acts to ensure that vehicles are properly maintained and administers driver training; acts to ensure that there is an adequate inventory of uniforms, radios, and other supplies and equipment; maintains and submits payroll records and other associate and business information. 
8. Assists management in preparing and coordinating staffing schedules for account or site(s); acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Officer site reports to verify that post orders and client directions have been satisfactorily followed; personally inspects posts as part the evaluation of the security staff. 
9. Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues. 
10. Performs tasks and duties of a similar nature and scope as required for assigned account or site(s). 

 
MINIMUM QUALIFICATIONS AT ENTRY 
Additional qualifications may be specified and receive preference, depending upon the nature of the position. 

 
MINIMUM HIRING STANDARDS: 
Must be at least 18 years of age. 
Must have a reliable means of communication (i.e., pager or phone). 
Must have a reliable means of transportation (public or private). 
Must have the legal right to work in the United States. 
Must have the ability to speak, read, and write English. 
Must have a High School Diploma or GED. 
Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

 
 Education/Experience: Associate's Degree and 1 year of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education. 

 
Competencies (as demonstrated through experience, training, and/or testing): 
If required for assigned account, must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers. 
Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned account. 
Understanding of security operations. 
Knowledge of business administration and project management principles. 
Ability to track and maintain schedule assignments. 
Ability to maintain professional composure when dealing with unusual circumstances. 
Use of personal computer and spreadsheet software. 
Ability to synthesize business/financial data and develop solutions. 
Planning, organizing and leadership skills. 
Oral and written communications skills. 
Strong customer service and service delivery orientation. 
Ability to interact effectively at various social levels and across diverse cultures. 
Ability to be an effective leader and member of project teams. 
Ability to take initiative and achieve results. 
Ability to carry out multiple assignments concurrently. 
Ability to adapt to changes in the external environment and organization. 

 
WORKING CONDITIONS (Physical/Mental Demands): 
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 
Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. 
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey. 
Ability to handle multiple tasks concurrently. 
Handling and being exposed to sensitive and confidential information. 
May require regular use of vehicle and frequent travel in the performance of duties. 
Regular talking and hearing. 
Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling. 
Close vision, distance vision, and ability to adjust focus. 
Conducting oral presentations and group meetings. 
Directing, motivating, training, coaching, and disciplining staff in a positive manner. 
Reading and analyzing reports and financial data, including related computer usage. 
Responding on an on-call basis to emergencies and incidents at all hours.

 

"Securitas is committed to diversity, equity, inclusion and belonging in the workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."

#AF-PIE


 

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity
We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance
We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness
We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.


Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic. 

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com. 



Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. 

Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

What Securitas employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply