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Client Services Operations Manager Jobs in Milwaukee, WI

API Heat Transfer

Operations Manager

Germantown, WI · On-site

Operations Manager Location: Germantown, WI Company: General ThermoDynamics, an API Heat Transfer ... Collaborate with Engineering, Quality, Supply Chain, and Customer Service to resolve production ...

API Heat Transfer

Operations Manager

Germantown, WI · On-site

Operations Manager Location: Germantown, WI Company: General ThermoDynamics, an API Heat Transfer ... Collaborate with Engineering, Quality, Supply Chain, and Customer Service to resolve production ...

API Heat Transfer

Operations Manager

Germantown, WI · On-site

Operations Manager Location: Germantown, WI Company: General ThermoDynamics, an API Heat Transfer ... Collaborate with Engineering, Quality, Supply Chain, and Customer Service to resolve production ...

Agiliti

Operations Manager

West Milwaukee, WI · On-site

Prefer healthcare, hospital industry, medical equipment, sales and services * Bachelor's degree ... Operations Manager - District II * Manages a district office that is considered a Tier 1 office ...

Agiliti

Operations Manager

West Milwaukee, WI

Prefer healthcare, hospital industry, medical equipment, sales and services * Bachelor's degree ... Operations Manager - District II * Manages a district office that is considered a Tier 1 office ...

Agiliti Health, Inc.

Operations Manager

Milwaukee, WI · On-site

Prefer healthcare, hospital industry, medical equipment, sales and services * Bachelor's degree ... Operations Manager - District II * Manages a district office that is considered a Tier 1 office ...

Aptive Environmental

Operations Manager

New Berlin, WI

$60K - $70K/yr

Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team ... Responsible for customer retention, employee retention, and service center EBITDA Continually ...

Aptive Environmental

Operations Manager

New Berlin, WI · On-site

$80K - $95K/yr

Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team ... Responsible for customer retention, employee retention, and service center EBITDA Continually ...

Aptive Environmental

Operations Manager

New Berlin, WI · On-site

$60K - $70K/yr

Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team ... Responsible for customer retention, employee retention, and service center EBITDA Continually ...

Aptive Environmental

Operations Manager

New Berlin, WI

$80K - $95K/yr

Operations Manager We are seeking a hard-working, innovative, detail-oriented, and creative team ... Responsible for customer retention, employee retention, and service center EBITDA Continually ...

U.S. Lawns

Operations Manager

Waukesha, WI · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

Regal Rexnord

Operations Manager

Milwaukee, WI · On-site

Monitor production or service outputs,identifygaps, and implement corrective actions Continuous ... Manage operational budgets, cost controls, and resource allocation * Drive cost reduction ...

Amtraco

Operations Manager

Franksville, WI · On-site

$84K - $85K/yr

Lead Operations. Build Strong Teams. Drive Continuous Improvement. AMTRACO is seeking an ... Collaborate with engineering, quality assurance, Territory Managers, Field Service Specialists ...

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All JobsClient Services Operations JobsClient Services Operations Manager JobsClient Services Operations Manager Jobs in Milwaukee, WI

Client Services Operations Manager information

See Milwaukee, WI salary details

$43.8K

$121.9K

$133.5K

How much do client services operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for client services operations manager in Milwaukee, WI is $121,852.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What does a Client Services Operations Manager do?

A Client Services Operations Manager oversees the daily operations of a client services team, ensuring that customers receive high-quality support and solutions. They are responsible for streamlining processes, managing staff, and coordinating with other departments to meet client needs. This role often involves monitoring performance metrics, handling escalated client issues, and driving improvements in service delivery. Ultimately, their main goal is to enhance client satisfaction and maintain strong client relationships.

How does a Client Services Operations Manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Operations Manager works closely with teams such as sales, account management, and product development to coordinate client deliverables and resolve issues efficiently. They often serve as the communication bridge, ensuring that client feedback and needs are clearly conveyed to internal stakeholders. Regular cross-functional meetings and continuous process improvements are common, allowing the manager to streamline workflows and enhance the overall client experience. This collaborative approach not only helps maintain high client satisfaction but also fosters a culture of teamwork and accountability across departments.

What are the key skills and qualifications needed to thrive as a Client Services Operations Manager, and why are they important?

To excel as a Client Services Operations Manager, you need a solid background in client relationship management, process optimization, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analysis software is typically required. Exceptional communication, problem-solving, and organizational skills set top performers apart in this role. These abilities are crucial for ensuring high client satisfaction, efficient service delivery, and effective coordination within the organization.

What cities near Milwaukee, WI are hiring for Client Services Operations Manager jobs?

Cities near Milwaukee, WI with the most Client Services Operations Manager job openings:

Client Services Operations Manager jobs near you
Infographic showing various Client Services Operations Manager job openings in Milwaukee, WI as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $121,852 per year, or $58.6 per hour.

Operations Manager

Germantown, WI • On-site

API Heat Transfer
Industrial Machinery Manufacturing • 1 - 5K employees
Learn more about API Heat Transferexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Operations Manager
Location: Germantown, WI
Company: General ThermoDynamics, an API Heat Transfer Company
Employment Type: Full-Time
Position Summary
General ThermoDynamics (GTD), an API Heat Transfer Company, is seeking an experienced and results-driven Operations Manager to lead manufacturing operations at our new Germantown, Wisconsin facility. This leadership role is responsible for driving safety, quality, delivery, productivity, and employee engagement while supporting the successful growth and operational excellence of the facility.
The Operations Manager will provide strategic and tactical leadership across production, planning, continuous improvement, and workforce development initiatives. This individual will partner closely with Engineering, Quality, Supply Chain, Human Resources, and Executive Leadership to achieve operational objectives and support long-term business growth.
Key Responsibilities
  • Lead daily manufacturing operations to achieve production, quality, safety, and delivery goals.
  • Develop and execute operational plans that support company objectives and customer requirements.
  • Establish and monitor key performance indicators (KPIs) related to productivity, efficiency, quality, scrap, throughput, labor utilization, and on-time delivery.
  • Drive a culture of safety, accountability, teamwork, and continuous improvement.
  • Identify and implement process improvements that enhance operational efficiency and reduce waste.
  • Manage production staffing levels, workforce planning, and employee development initiatives.
  • Coach, mentor, and develop supervisors and team leads to build leadership capability throughout the organization.
  • Collaborate with Engineering, Quality, Supply Chain, and Customer Service to resolve production challenges and improve operational performance.
  • Participate in capital planning, equipment investments, capacity analysis, and facility expansion initiatives.
  • Support lean manufacturing initiatives and continuous improvement projects.
  • Ensure compliance with company policies, quality standards, and safety regulations.
  • Develop and maintain production schedules aligned with customer demand and business objectives.
  • Lead problem-solving efforts related to production constraints, quality concerns, and operational bottlenecks.
  • Manage departmental budgets and support cost reduction initiatives.

Qualifications
Required
  • Bachelor's degree in engineering, Operations Management, Manufacturing Management, Business, or related field; equivalent experience considered.
  • Minimum of 7 years of progressive manufacturing leadership experience.
  • Minimum of 3 years of leadership experience managing supervisors and production teams.
  • Proven success leading manufacturing operations in a fast-paced production environment.
  • Strong knowledge of production planning, labor management, process improvement, and operational metrics.
  • Demonstrated experience implementing Lean Manufacturing and Continuous Improvement methodologies.
  • Excellent communication, leadership, coaching, and problem-solving skills.
  • Proficiency with ERP systems and Microsoft Office applications.

Preferred
  • Experience in heat exchanger, metal fabrication, welding, industrial equipment, or engineered-to-order manufacturing environments.
  • Lean Manufacturing, Six Sigma, or Continuous Improvement certification.
  • Experience supporting multi-shift operations.
  • Knowledge of capacity planning, operational scaling, and facility startup activities.

Leadership Competencies
The successful candidate will demonstrate:
  • Strong servant leadership
  • Strategic and operational thinking
  • Accountability and ownership
  • Employee development and coaching
  • Change management capability
  • Cross-functional collaboration
  • Data-driven decision making
  • Customer-focused mindset

Why Join General ThermoDynamics?
At General ThermoDynamics, we design and manufacture industry-leading heat transfer solutions used throughout critical industrial and commercial applications. As part of API Heat Transfer, we are committed to innovation, operational excellence, employee development, and delivering value to our customers.
This is an exciting opportunity to play a key leadership role in the growth and success of our new Germantown operation while helping shape the culture, performance, and future of the facility.
Benefits
  • Competitive salary
  • Annual incentive opportunity
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Company-Paid Life Insurance
  • Paid Time Off and Holidays
  • Tuition Reimbursement
  • Professional Development Opportunities

Join our team and help drive operational excellence at General ThermoDynamics' newest manufacturing facility in Germantown, Wisconsin.
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