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Client Services Associate Jobs in Wausau, WI (NOW HIRING)

Apogee

Client Service Representative

Wausau, WI · On-site

$17.25 - $23.25/hr

Apogee Architectural Metals The Client Services Representative acts as the primary contact for ... Associates Degree (preferred) or equivalent work experience, required * Experience: * Minimum of 2 ...

Apogee Enterprises

Client Service Representative

Wausau, WI · On-site

$17.25 - $23.25/hr

Apogee Architectural Metals The Client Services Representative acts as the primary contact for ... Associates Degree (preferred) or equivalent work experience, required * Experience: * Minimum of 2 ...

Apogee

Project Manager

Wausau, WI

Position Summary The Project Manager for Client Services is responsible for managing assigned ... Associate degree and/or 5+ years project management experience. * 5+ years' industry experience is ...

Apogee

Project Manager

Wausau, WI

Position Summary The Project Manager for Client Services is responsible for managing assigned ... Associate degree and/or 5+ years project management experience. * 5+ years' industry experience is ...

Apogee

Project Manager

Wausau, WI

Position Summary The Project Manager for Client Services is responsible for managing assigned ... Associate degree and/or 5+ years project management experience. * 5+ years' industry experience is ...

Apogee

Project Manager

Wausau, WI

Key Responsibilities Customer Service * Customer focused, prioritizing client needs and ... Associate degree and/or 5+ years project management experience. * 5+ years' industry experience is ...

Compass Group

Environmental Services Manager

Weston, WI · On-site

$60K - $65K/yr

Assists in the hiring process; interview, hiring and training of new associates * Orients, develops ... customer/client contact required * Demonstrated progressive growth in the field of health care ...

Compass Group

Environmental Services Manager

Weston, WI · On-site

$60K - $65K/yr

Assists in the hiring process; interview, hiring and training of new associates * Orients, develops ... customer/client contact required * Demonstrated progressive growth in the field of health care ...

Compass Group

Environmental Services Manager

Weston, WI · On-site

$60K - $65K/yr

Assists in the hiring process; interview, hiring and training of new associates * Orients, develops ... customer/client contact required * Demonstrated progressive growth in the field of health care ...

Office Depot

Part Time Store Associate

Rib Mountain, WI · On-site

$10.87/hr

... client satisfaction. The Store Associate will support a customer-centric environment, engagement ... The ideal Store Associate should be passionate about sales, delivering exceptional service, and ...

Office Depot

Part Time Store Associate

Rib Mountain, WI · On-site

$16.25 - $18.75/hr

... client satisfaction. The Store Associate will support a customer-centric environment, engagement ... The ideal Store Associate should be passionate about sales, delivering exceptional service, and ...

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Client Services Associate information

See Wausau, WI salary details

$10

$24

$43

How much do client services associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for client services associate in Wausau, WI is $24.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.78 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Wausau, WI?

The most popular types of Client Services jobs in Wausau, WI are:

What job categories do people searching Client Services Associate jobs in Wausau, WI look for?

The top searched job categories for Client Services Associate jobs in Wausau, WI are:

What cities near Wausau, WI are hiring for Client Services Associate jobs?

Cities near Wausau, WI with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Wausau, WI as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,945 per year, or $24 per hour.

Client Service Representative

Apogee

Wausau, WI • On-site

$17.25 - $23.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Apogee Enterprises rating

7.9

Company rating: 7.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

22nd of 84 rated plastic manufacturers

Job description

Apogee Architectural Metals

The Client Services Representative acts as the primary contact for clients and prepares client orders to be used by manufacturing for high volume clients or complex orders. The essential duties outlined below may vary based on location or brand.

Key Responsibilities

Ordering Processing

  • Processing incoming orders, whether received via phone, email, or other channels, ensuring all information is complete and accurate.
  • Checking product availability and ensuring orders can be filled promptly.
  • Accurately inputting client orders, including product details, quantities, and client information, into the company's database.
  • Verifying pricing and applying any applicable promotions or discounts to orders

Logistics

  • Working with shipping and logistics teams to ensure orders are shipped accurately and on time.
  • Tracking the status of orders and providing updates to customers.

Customer Service

  • Addressing client inquiries regarding order status, resolving issues, and providing excellent customer service.
  • Ability to answer product questions, referring more in-depth questions to the appropriate parties.
  • Communicating with internal teams (Sales, Customer Service, and Finance) to resolve order-related issues.
  • Heavy interaction with clients on the phone and email. Must be able to demonstrate excellent verbal and written communication skills.

Reporting

  • Maintaining detailed and organized records of all orders and related transactions.
  • Assisting with generating reports.
  • Identifying and resolving issues that may arise during the order processing cycle.
  • Ability to answer questions from manufacturing regarding specific production orders, deferring more advance questions to appropriate parties.

Cross-Functional Integration

  • Work closely with sales, manufacturing, shipping, and other internal departments to ensure smooth order processing.

Quality

  • Collaborating with other departments, such as sales, manufacturing, and shipping, to identify defects and determine root cause.
  • Processes replacement orders as necessary.

Experience & Skills

  • Education:
    • High School Diploma, required
    • Associates Degree (preferred) or equivalent work experience, required
  • Experience:
    • Minimum of 2 years customer service experience, required
    • Minimum of 2 years industry experience, preferred
    • Proficient with order entry processes and software, preferred
  • Required Skills:
    • Time management, organization, and planning.
    • Strong verbal and written communication skills.
    • Problem-solving, troubleshooting, and decision-making.
    • Experience with Microsoft Office.
    • Regular/dependable attendance.
    • Flexibility of work hours, including overtime.
  • Work Environment/Travel Requirements
    • Occasional travel related to other sites /corporate.
    • Extended periods of office work on a computer and in team meetings.
  • Physical Requirements
    • Ability to work in an office environment, with occasional trips to manufacturing.
    • Lift up to 10 lbs.

This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Our Benefits

We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.

  • Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)

  • Incentive Plans

  • 401(k) with employer contribution and match

  • Employee Stock Purchase Plan with employer match

  • Paid Time Off (Vacation and Sick Time)

  • Paid Holidays

  • Tuition Reimbursement Program

  • Employee Assistance Program (EAP)

  • Wellness Program

  • Training and Career Progression

Apogee and our brands are an Equal Opportunity Employer.

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