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Client Services Associate Jobs in Kettering, OH (NOW HIRING)

TUMI

Associate Manager PT under 20 hours

Monroe, OH · On-site

Associate Benefits: * Work-life balance * Training * Employee Discount * Sick time * Employee ... The ideal candidate is committed to client service, demonstrating a strong understanding of, if not ...

Timken

Customer Service Associate - Parts

Miamisburg, OH · On-site

$13 - $18/hr

The Customer Service Associate in the Parts Department provides customer support, and parts ... Complete customer transactions; charging client credit cards, collecting credit card payments ...

Clark Schaefer Hackett

Senior Tax Associate

Miamisburg, OH · On-site

$73K - $90K/yr

Senior Tax Associate Tax Is About More Than Compliance. It's About Relationships, Advice, and ... client service and collaboration. What Makes This Opportunity Different Many firms view Tax Seniors ...

Strategic HR Client Job Openings

Tax Manager

Dayton, OH · Hybrid

$107K - $141K/yr

... our clients and our associates. Our clients look to us for insight, judgment, and practical ... A passion for developing others and delivering exceptional client service * Excellent communication ...

Clark Schaefer Hackett

Senior Tax Associate

Dayton, OH · Remote

$83K - $103K/yr

Senior Tax Associate Tax Is About More Than Compliance. It's About Relationships, Advice, and ... client service and collaboration. What Makes This Opportunity Different Many firms view Tax Seniors ...

Hand & Stone

Spa Sales Associate

Centerville, OH

$13 - $14/hr

As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is ...

New

Anew Behavioral Health

Receptionist

Dayton, OH · On-site

$18 - $20/hr

The Receptionist will be responsible for answering telephones, scheduling client services ... An associate's degree in a Healthcare related field is preferred. Certification: None Required ...

Anew Behavioral Health

Receptionist

Dayton, OH · On-site

$15.25 - $20.25/hr

The Receptionist will be responsible for answering telephones, scheduling client services ... An associate's degree in a Healthcare related field is preferred. Certification: None Required ...

KnitWell Group

1212 - Sales Associate-ANN

Mason, OH · On-site

$13.25 - $17.75/hr

Provides excellent client service by anticipating the client's needs, exceeding expectations, and ... Proactively uses associate education tools to build product and styling knowledge with his/her ...

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All JobsClient Services Associate JobsClient Services Associate Jobs in Kettering, OH

Client Services Associate information

See Kettering, OH salary details

$8

$19

$36

How much do client services associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for client services associate in Kettering, OH is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $22.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.
More about Client Services Associate jobs
What are the most commonly searched types of Client Services jobs in Kettering, OH? The most popular types of Client Services jobs in Kettering, OH are:
What cities near Kettering, OH are hiring for Client Services Associate jobs? Cities near Kettering, OH with the most Client Services Associate job openings:
Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Kettering, OH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,527 per year, or $20 per hour.

Associate Manager PT under 20 hours

TUMI

Monroe, OH • On-site

Part-time

Retirement

Re-posted 5 days ago

Tumi rating

8.5

Company rating: 8.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Associate Benefits: 
  • Work-life balance
  • Training
  • Employee Discount
  • Sick time
  • Employee Assistance Program (EAP)
  • 401(k) with a company match 
  • This position may be eligible to participate in a company incentive program.


Your role at Tumi:  

As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. 

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. 

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:
Performance to Goals:
  • Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:
  • Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. 
  • Take pride in work and strive for excellence.
  • Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development:
  • Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
  • Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Communication and Relationship Building:
  • Exercise strong written and verbal skills. 
  • Adapt communication skills upwards, laterally and to their team. 
  • Demonstrate ethical conduct when completing job duties. 
  • Promote the organization's business goals and adapt flexibly to change. 
  • Ability to remain calm and deescalate situations. 
  • Collaborate effectively with team.

Compliance:
  • Manage personal timecards to ensure payroll accuracy. 
  • Maintain Tumi University Training. 
  • Adhere to all company policies and procedures.

Visual Merchandising/Client Experience:
  • Ensure the store follows the visual guidelines and directives. 
  • Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. 
  • Ensure a consistent superior client experience.

Who we are: 

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Why you'll love working here:
At TUMI, you'll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed- guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment- along with competitive salaries and comprehensive benefits programs.
What we value: 
  • INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE.  TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it's our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
  • PARTNERS WE BELIEVE IN.  Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth's beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children's Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
  • CULTURE & INCLUSION.  As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.
The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.
Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Qualifications:
  • Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
  • Value a collaborative environment and have an openness to feedback.
  • The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. 
  • Have strong sales and client experience, preferably in the luxury market.
  • Can demonstrate proven success in meeting sales goals and achieving KPI's.
  • Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • Have a strong sense of integrity and an ability to lead by example.
  • Have strong time management skills.

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