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Client Services Associate Jobs in Calgary, AB (NOW HIRING)

Canadian Blood Services

Donor Centre Associate

Calgary, AB · On-site

CA$23.81/hr

... Associate) to join our dynamic Collections team in our Calgary donor centre. The Collections team ... Leveraging your superb client service skills and ability to communicate effectively with donors and ...

RSM

Assurance Manager - Public Companies

Calgary, AB

Experience leading teams and mentoring associates * Understanding of audit services with knowledge of GAAP,GAASand FASBor IFRSregulations * A proven record of building profitable, sustainable client ...

OPENLANE

Relationship Associate

Calgary, AB · On-site

Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

Aritzia

Retail Associate - Chinook

Calgary, AB

$30/hr

THE TEAM The mission of the Retail team is to deliver world-class client experiences. THE ... Support the Service Counter team to enable efficient and elevated experiences * Support the Atelier ...

Aritzia

Retail Associate - South Centre

Calgary, AB

$30/hr

THE TEAM The mission of the Retail team is to deliver world-class client experiences. THE ... Support the Service Counter team to enable efficient and elevated experiences * Support the Atelier ...

Aritzia

Retail Associate - Market Mall

Calgary, AB

$30/hr

THE TEAM The mission of the Retail team is to deliver world-class client experiences. THE ... Support the Service Counter team to enable efficient and elevated experiences * Support the Atelier ...

Aritzia

Retail Associate - TD Square

Calgary, AB

$30/hr

THE TEAM The mission of the Retail team is to deliver world-class client experiences. THE ... Support the Service Counter team to enable efficient and elevated experiences * Support the Atelier ...

Aritzia

Retail Associate - TNA Chinook

Calgary, AB

$30/hr

THE TEAM The mission of the Retail team is to deliver world-class client experiences. THE ... Support the Service Counter team to enable efficient and elevated experiences * Support the Atelier ...

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All JobsClient Services Associate JobsClient Services Associate Jobs in Calgary, AB

Client Services Associate information

See Calgary, AB salary details

$24K

$44.6K

$68K

How much do client services associate jobs pay per year?

As of Jul 19, 2026, the average yearly pay for client services associate in Calgary, AB is $44,634.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $51,000.00 per year, depending on experience, location, and employer.

What does a client service associate do?

A client service associate is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often handle communication via phone, email, or in person, and use customer relationship management (CRM) tools to track interactions and ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Services Associate, and why are they important?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What Is a Client Services Associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What jobs pay 4000 a week without a degree?

A Client Services Associate typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, and certain skilled trades like electricians or commercial pilots, which often require experience, licensing, or certifications. These roles may involve commission, bonuses, or overtime to reach that income level.

Is a CSA job stressful?

A Client Services Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and meeting service standards. The level of stress often depends on the workload, company environment, and communication skills required, but many CSAs develop stress management skills over time.

What are some common challenges faced by Client Services Associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a customer service associate do?

A customer service associate, often called a client services associate, handles customer inquiries, resolves issues, and provides information about products or services. They communicate via phone, email, or chat, use customer management software, and aim to ensure customer satisfaction and retention.

What does a Client Services Associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.
More about Client Services Associate jobs
What are the most commonly searched types of Client Services jobs in Calgary, AB? The most popular types of Client Services jobs in Calgary, AB are:
What are popular job titles related to Client Services Associate jobs in Calgary, AB? For Client Services Associate jobs in Calgary, AB, the most frequently searched job titles are:
What cities near Calgary, AB are hiring for Client Services Associate jobs? Cities near Calgary, AB with the most Client Services Associate job openings:
Client Services Associate jobs near you
Donor Centre Associate

Donor Centre Associate

Canadian Blood Services

Calgary, AB

CA$23.81/hr

Other

Medical, Dental, Vision, Retirement

Posted 10 days ago

Job description

Job category: Laboratory and phlebotomy
Job posting ID: 8999

Employment status: Temporary part-time
Position's anticipated start date: 2026-09-07 
Position's anticipated end date: 2028-01-03
Possible schedule/FTE: 0.70 
Number of positions available: 1 

 

Classification: CUPE 1846 - CAL
Salary/Rate of pay: $23.81

Application deadline: 2026-07-24 

  • This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

  • Your up-to-date resume.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, the work we do connects people and changes lives - including your own. 

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.   

If you're looking for a rewarding experience with a values and mission-driven team, join Canada's Lifeline and discover a role where your work is meaningful, your purpose is clear, and your impact is felt every day. 

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role

Canadian Blood Services is looking for a Temporary part-time Phlebotomist (Donor Centre Associate) to join our dynamic Collections team in our Calgary donor centre. 

The Collections team is responsible for supporting Canadian Blood Services by collecting donor blood, and blood components in a safe manner to provide patients with lifesaving products every day. In this role, you will perform phlebotomy in the collection process in accordance with health and safety standards. You will work face-to-face with our donors, team members, and volunteers providing them with safe and quality service during each stage of the collection process

Formula for success
  • Leveraging your superb client service skills and ability to communicate effectively with donors and your team, you will conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience.
  • Your knowledge or experience in following procedures you will ensure safe processing and handling of blood products as well as respecting donor privacy
  • You will apply your experience and training in phlebotomy to perform venipuncture according to established standards, monitoring donors for safety and comfort, and providing post-donation care and instruction.
  • Your excellent attention to detail will be utilized in ensuring accuracy of product information in our computer system, when completing the product labelling process, and when preparing products.
  • Drive continuous improvement by sharing your knowledge and supporting best practices that enhance processes and elevate the donor experience.
  • At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use.
Desired education and skills
  • Completion of high school. 
  • Completion of accredited training program in phlebotomy or one-year related experience. 
  • Minimum 3 years of progressive experience working with the public, particularly in a high customer-focused environment.
  • Knowledge of and experience working with current Good Manufacturing Practices
  • Basic computer skills and the ability to learn new systems and programs. Previous knowledge of Microsoft Word and Outlook are considered assets.
  • Ability to communicate in more than one language is an asset and enhances the quality of donor interactions.
What we offer you
  • Comprehensive group health, dental and vision benefits for you and your family.
  • Premiums paid according to the collective agreement.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, professional resources.
What you can expect
  • Shifts/hours will vary. You must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers. Shifts include days, evenings, weekends, and statutory holidays.
  • Travel will be required for mobile events in our communities, including an occasional overnight Medicine Hat. Transportation and accomodations will be provided by Canadian Blood Services.
  • Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.). 


Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list. 

Applicants who require accommodation should discuss their needs with us.

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