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Client Services Associate Jobs in Buffalo, NY (NOW HIRING)

UBS

Client Associate

Buffalo, NY · On-site

Key responsibilities Are you truly service oriented? Do you know how to take care of people? We're looking for a Client Associate to: • keep management systems up-to-date with client information ...

Cansulta

Associate Consultant

Amherst, NY · Remote

... services easily & affordably to clients. It's free to join and participate as an Associate on ... Evaluate client needs and assist them with a successful plan * Provide practical, do-able and ...

Cansulta

Associate Consultant

Amherst, NY · On-site +1

... services easily & affordably to clients. It's free to join and participate as an Associate on ... Evaluate client needs and assist them with a successful plan * Provide practical, do-able and ...

H&R Block

Tax Associate

Depew, NY · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Hamburg, NY · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Lockport, NY · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Ransomville, NY · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Amherst, NY · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Lackawanna, NY · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Gowanda, NY · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

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All JobsClient Services Associate JobsClient Services Associate Jobs in Buffalo, NY

Client Services Associate information

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How much do client services associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for client services associate in Buffalo, NY is $21.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $24.23 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Buffalo, NY?

The most popular types of Client Services jobs in Buffalo, NY are:

What are popular job titles related to Client Services Associate jobs in Buffalo, NY?

For Client Services Associate jobs in Buffalo, NY, the most frequently searched job titles are:

What job categories do people searching Client Services Associate jobs in Buffalo, NY look for?

The top searched job categories for Client Services Associate jobs in Buffalo, NY are:

What cities near Buffalo, NY are hiring for Client Services Associate jobs?

Cities near Buffalo, NY with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Buffalo, NY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,138 per year, or $21.7 per hour.

Client Services Representative

Superior Lubricants

North Tonawanda, NY • On-site

$22 - $23/hr

Full-time

Life, Retirement

Posted 14 days ago

Job description

We’re looking for a friendly, detail-oriented Client Services Representative to be the first point of contact for our customers. In this role, you’ll provide prompt, professional support by answering inquiries, processing orders, and resolving issues, all while delivering an exceptional customer experience.

If you’re organized, a strong communicator, and thrive in a fast-paced environment, we’d love to have you on our team.

  • $22 - $23/hour
  • Paid weekly every Thursday
  • M-F 8am - 5:00pm
  • 8 paid holidays & generous time off accruals
  • 401k w/ employer match
  • Company paid STD, and life insurance
  • Company sponsored events and supportive family-owned culture
  • Much more! 

Summary: The Client Services Representative will be the first-window ambassador for Superior Lubricants to our internal and external customers as well as communicate positively with our vendors. Responsible for all inbound communications between our clients and our sales force.

Essential Duties:

  • Respond to inbound and outbound calls and emails from current and prospective customers, while also initiating outbound communication to engage with both existing and potential clients. 
  • Handle customer inquiries and resolve support issues with the customer, vendor, and associate team members to help deliver an outstanding customer experience.
  • Collaborate with the sales and billing teams to expedite service accordingly.
  • Serve as an advocate for the customer; problem-solving and helping them navigate through Superior Lubricant to get an answer or resolution.
  • Maintain records associated with all transactions and prepare reports as needed.
  • Suggest and develop operational and process improvements to better serve our customers.
  • Other duties assigned by management.

Qualifications:

  • High School Diploma or equivalent (required)
  • Minimum 2 years’ experience in a client/customer service role (preferred)

Knowledge, Skills, and Abilities:

  • Strong communication, problem solving, and interpersonal skills.
  • Ability to multitask and follow up open tasks.
  • Proven experience in building and maintaining positive customer relationships.
  • Effective time management skills to handle multiple customer inquiries simultaneously.
  • Flexibility to adapt to changing customer demands and thrive in a fast-paced environment.
  • Proficiency in resolving customer conflicts.
  • Extremely detail-oriented.

Apply