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Client Services Associate Jobs in Athens, GA (NOW HIRING)

ProCare Rx

Client Support Specialist

Gainesville, GA · On-site

$16.75 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Conduct regular service/relationship communications with clients. * Identifying, researching ... Associates Degree in Business or Healthcare field preferred; or any combination of education and ...

ProCare Rx

Client Support Specialist

Gainesville, GA · On-site

$16.75 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Conduct regular service/relationship communications with clients. * Identifying, researching ... Associates Degree in Business or Healthcare field preferred; or any combination of education and ...

H&R Block

Tax Associate

Athens, GA · On-site

$51K - $68K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Athens, GA · On-site

$51K - $68K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Frisco, CO · On-site

$14.45 - $18/hr

  • Retirement

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Flowery Branch, GA · On-site

$53K - $71K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Dacula, GA · On-site

$53K - $71K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Warner Robins, GA · On-site

$49K - $66K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Athens, GA · On-site

$50K - $67K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Flowery Branch, GA · On-site

$53K - $71K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Athens, GA · On-site

$50K - $67K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Athens, GA · On-site

$51K - $68K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

Banfield Pet Hospital

Client Service Coordinator

Flowery Branch, GA · On-site

$15.39 - $19.67/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If you are a current associate, you will need to apply through our internal career site. Please log ... Unlock a world of savings with our wide variety of exclusive discounts on products and services ...

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All JobsClient Services Associate JobsClient Services Associate Jobs in Athens, GA

Client Services Associate information

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How much do client services associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for client services associate in Athens, GA is $21.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.13 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Athens, GA?

The most popular types of Client Services jobs in Athens, GA are:

What are popular job titles related to Client Services Associate jobs in Athens, GA?

For Client Services Associate jobs in Athens, GA, the most frequently searched job titles are:

What job categories do people searching Client Services Associate jobs in Athens, GA look for?

The top searched job categories for Client Services Associate jobs in Athens, GA are:

What cities near Athens, GA are hiring for Client Services Associate jobs?

Cities near Athens, GA with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Athens, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,994 per year, or $21.6 per hour.

Client Services Specialist - EDI Liaison

ProCare Rx

Gainesville, GA • On-site

Full-time

Posted 22 days ago

Job description

SUMMARY
The Client Services EDI Liaison will act as the liaison between the Client Services and Implementation Team with the Electronic Data Interchange (EDI) Team to ensure clients and their vendors are able to provide and receive electronic eligibility, claims, and accumulator files. They will drive the integration, mapping and ongoing support of application requirements while maintaining transparent project status communications. This position will partner with other Client Services Account Managers to execute plan benefit changes, facilitate account support and conduct detailed claims research. The position will work collaboratively with other central departments and stakeholders to solve complex problems, ensure all client deliverables are timely and accurate, and client needs are being met, to maintain client retention, renewal, and overall plan satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:
  • Work directly with clients, data vendors and TPA's for seamless integration.
  • Coordinate collaborative meetings when needed with vendors and TPAs to ensure positive outcomes.
  • Collaborate with cross-functional teams to represent client(s) internally and coordinate functions such as problem resolution, system implementations, project completion and/or to address ongoing pharmacy service needs.
  • Take lead on data discrepancy issues when they arise to identify root cause and implement prevention measures.
  • Support Client Services team members with data needs.
  • Actively listen to identify nuances in client business needs
  • Translate client needs into technical requirements
  • Identify and define reporting requirements during client implementation
  • Work with internal departments to ensure development of new requests is completed on schedule
  • Manage and track data exchange vendors
  • Provide ideas and suggestions to team for improved processes
  • Assist with delivery and receiving of electronic transmissions, working cooperatively with others to support the EDI department.
  • Develop maintenance documentation for all new deliverables that require ongoing support.
  • Actively expand knowledge base in relevant EDI techniques to provide value to our business by enhancing self-knowledge and capability
  • Research and assess technologies and collaborate with industry vendors.
  • Review transaction logs to ensure all data transmissions occur smoothly and securely.
  • Utilize various data and analytics tools to prepare reports, written and verbal communication, and/or presentations as needed.
  • Perform administrative tasks associated with onboarding new EDI vendors.
  • Assist with identifying and fixing failed transmissions, data mismatches, or network drops.
  • Utilize critical thinking, and data analysis while optimizing cross-functional workflows.
  • Configure communication channels to securely connect new suppliers, vendors, or clients.
  • Support internal workflows and execute process enhancements to drive operational efficiency.
  • Provide backend support for plan design and benefit configuration to the Client Services and Implementation team.
  • Execute complex benefit setup and plan changes while providing technical guidance on system structures, ensuring accurate end-to-end implementation of all requests.
  • Examine complex claims processing details and assist with corrective measures when necessary to ensure accurate adjudication.
  • Conduct regular service/relationship communications with clients.
  • Identify, research, resolve, and provide prompt follow-up to all service requests.
  • Assist and coordinate system testing and quality assurance submissions.
  • Develop and maintain a working knowledge of client's objectives, plan designs, and overall needs of clients.
  • Maintain ProCareRx systems to ensure documentation of client communications and client information is updated and accurate; includes but not limited to; new addresses, client contacts, plan notes, and documentation.
  • Communicate with Client Services leaders to provide consistent project assessments, feedback and task status updates,
  • Assist leadership with project management tasks as needed.
  • Other duties as assigned

QUALIFICTIONS AND REQUIREMENTS
  • Associate degree with at least two years of relevant experience, or an equivalent combination of education and work experience.
  • PBM or healthcare industry experience.
  • Highly proficient in Microsoft Office suite and specialized industry software solutions.
  • Ability to apply data analytics, logic, and critical thinking to resolve complex problems.
  • Capable of performing effectively both independently and within a collaborative team environment.
  • Exceptional customer service skills.
  • Strong verbal and written communication competencies.
  • Excellent time management and organizational abilities.

PHYSICAL DEMANDS
Requires sitting, standing, and occasional light lifting.
ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our official recruitment team at HumanResources@procarerx.com.
ProCare Rx is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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