ZipRecruiter

Log In

1

Client Services Agent Jobs (NOW HIRING)

Acumen Fiscal Agent

Client Services Agent - Boise, ID

Boise, ID · On-site

$14.75 - $19.75/hr

Job Title Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people ...

Lone Star National Bank

Client Services Agent I

Mcallen, TX · On-site

$11.25 - $15/hr

SUMMARY Responsible for assisting clients with service needs and making changes to existing ... Responds to client's needs by producing binders, certificates, policies, endorsements and other ...

Acumen

Client Services Agent - Medford, MA

Medford, MA · On-site

$16.25 - $21.50/hr

Agents at Acumen must exhibit a service-forward mindset as they embody the organization's mission ... The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their ...

Acumen

Client Services Agent - Boise, ID

Boise, ID · On-site

$14.75 - $19.75/hr

The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their ... Prior experience in customer service and/or client relations * Ability to handle fluctuating ...

ACUMEN LLC

Acumen Client Services Agent - ID

Boise, ID · Remote

$21/hr

The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their ... service and/or client relationsAbility to handle fluctuating inbound and outbound call volumeMust ...

RISE INC FAMILY

Acumen Client Services Agent - TX

$15.75 - $21.25/hr

The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their ... customer service and/or client relations Ability to handle fluctuating inbound and outbound call ...

next page

Showing results 1-20

All JobsClient Services Agent Jobs

Client Services Agent information

See salary details

$9

$18

$27

How much do client services agent jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for client services agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as client services directors or account managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, strong leadership skills, and industry-specific knowledge, often supplemented by relevant certifications or advanced education.

What is a client service agent?

A client service agent is a professional who interacts with customers to address inquiries, resolve issues, and provide support related to a company's products or services. They often work in call centers or customer support environments, utilizing communication skills and sometimes customer management tools to ensure client satisfaction.

What is the difference between Client Services Agent vs Customer Support Specialist?

AspectClient Services AgentCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, client offices, online platformsCall centers, online support, retail settings
Employer & Industry UsageFinancial, telecom, retail, service industriesTech, retail, telecom, service industries
Common Search & ComparisonYesYes

Both roles focus on assisting clients and customers, often requiring similar skills and credentials. The main difference lies in terminology and specific industry usage. Client Services Agents typically work directly with clients to manage accounts and ensure satisfaction, while Customer Support Specialists often handle technical issues or product-related inquiries. Understanding these distinctions helps job seekers target the right roles based on their skills and career goals.

Is CSR a good entry level position?

A Client Services Agent (CSR) role is often considered a good entry-level position because it requires strong communication and problem-solving skills, and provides experience in customer interaction and support. It typically involves training on company tools and procedures, making it accessible for those starting their careers. The role can serve as a foundation for advancement into supervisory or specialized customer service positions.

What job makes $10,000 a month without a degree?

A Client Services Agent typically does not earn $10,000 a month without significant experience, specialized skills, or working in high-paying industries. High earnings in client services roles usually require advanced expertise, management responsibilities, or working for large corporations with performance-based bonuses. Most roles at this income level are found in sales, finance, or technology sectors that value skills over formal degrees.
What cities are hiring for Client Services Agent jobs? Cities with the most Client Services Agent job openings:
What states have the most Client Services Agent jobs? States with the most job openings for Client Services Agent jobs include:
Client Services Agent jobs near you
Infographic showing various Client Services Agent job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 36% Full Time, 57% Part Time, 2% Temporary, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Client Services Agent - Medford, MA

Acumen Fiscal Agent

Medford, MA • On-site

$16.25 - $21.50/hr

Other

Posted 18 days ago

Acumen Fiscal Agent rating

6.1

Company rating: 6.1 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Agents at Acumen must exhibit a service-forward mindset as they embody the organization's mission of facilitating freedom, choice and opportunity for individuals with disabilities and their families. The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their lifecycle with the organization, which involves inbound and outbound phone calls and emails, processing paperwork and manual data entry into multiple databases with a high degree of accuracy. This role is critical to ensuring the company as a whole has a positive and healthy working relationship with new and existing clients, their families and support coordinators. 

Requirements

  • Support clients (employers and employees) during their enrollment process 
  • Process related paperwork and manage electronic communication 
  • Accurate data entry using several databases simultaneously while meeting deadlines 
  • Establish, foster and grow relationships with clients and program contacts including third party organizations 
  • Understand and stay up to date on program rules, regulations and implementation needs while being able to effectively communicate and explain said rules to external and internal stakeholders 
  • Act as a communication liaison between the clients and across all Acumen’s departments, which includes communicating any opportunities and/or issues that may directly impact the client or Acumen  
  • Accurate day-to-day support to clients which includes receiving, researching and resolving all client inquiries within contractual specific timeframes 
  • Ensure compliance with all state and federal guidelines including the management of all escalated issues with client families and states within contractual specific timeframes 
  • Develop strategies to support the growth of existing programs through marketing, education and community outreach to potential recipients and social services organizations 
  • Work collaboratively with other internal departments in order to ensure all issues are addressed effectively in a verbal and written fashion 
  • Manage a fluctuating volume of calls and emails  
  • Provide effective and efficient customer service via calls and/or electronic communication to clients and internal departments 
  • Working hours as established by the hiring manager, while remaining flexible to work occasional weekends, weeknights and/or holidays to meet the needs of the clients we serve 
  • Perform other work related duties as assigned 
  • ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines andact

What Acumen Fiscal Agent employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply