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Client Service Jobs in Austin, TX (NOW HIRING)

Client Service Associate 2

Austin, TX · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Client Service & Ticket Resolution * Serve as the day-to-day point of contact for assigned clients; respond to inbound and outbound inquiries professionally, in a service-oriented manner, and in ...

Client Services Manager

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This highly respected role drives meaningful revenue growth across service lines and markets through successful leadership of Client Service Teams (CSTs), pursuit of complex opportunities, delivery ...

Client Services Manager

Austin, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This highly respected role drives meaningful revenue growth across service lines and markets through successful leadership of Client Service Teams (CSTs), pursuit of complex opportunities, delivery ...

Client Service Associate 1

Austin, TX · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Provides excellent customer service to all clients, as measured by responsiveness and client satisfaction scores. * Prepares and delivers online and in-person training sessions and other ...

Client Service Representative II

Austin, TX

$17.20 - $23.37/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on ...

Client Service Representative II

Austin, TX · On-site

$17.20 - $23.37/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Oversees and manages daily and monthly records on service activity. * Effectively communicates with the client and staff. * Where appropriate, may serve as main point of contact to the client for ...

Client Service Representative II

Austin, TX · On-site

$17.20 - $23.37/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on ...

Client Service Representative II

Austin, TX

$17.20 - $23.37/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on ...

Client Service Representative II

Austin, TX · On-site

$17.20 - $23.37/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on ...

Client Service Representative II

Austin, TX · On-site

$17.20 - $23.37/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Oversees and manages daily and monthly records on service activity. Effectively communicates with the client and staff. Where appropriate, may serve as main point of contact to the client for daily ...

Commercial Lines Client Service Manager

Austin, TX · Remote

$44K - $60K/yr

Overview We are seeking a remote Client Service Manager to join our growing team in our small business division who can deliver exceptional customer service! Are you interested in helping a range of ...

Showing results 41-60

Client Service information

See Austin, TX salary details

$9

$18

$26

How much do client service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for client service in Austin, TX is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a client service?

Client service jobs focus on assisting customers or clients by addressing their needs, answering questions, solving problems, and ensuring satisfaction with a company’s products or services. These roles can be found in various industries, such as finance, retail, hospitality, and technology. Client service professionals often communicate directly with clients through phone, email, chat, or in person and must have strong communication and problem-solving skills. Their goal is to build positive relationships and help retain clients for the business.

How does a client service professional typically collaborate with other departments to address client needs?

Client Service professionals often act as the primary point of contact for clients, but they regularly collaborate with teams like Sales, Account Management, and Technical Support to resolve client inquiries efficiently. This cross-functional teamwork ensures that client issues are addressed holistically and with the right expertise. Clear communication skills and the ability to coordinate between departments are crucial for success in this role. Regular meetings and shared client updates are common practices to maintain alignment and deliver a seamless client experience.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you build trust and resolve client concerns effectively. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining a positive company reputation.

What are the most commonly searched types of Client Service jobs in Austin, TX?

The most popular types of Client Service jobs in Austin, TX are:

What cities near Austin, TX are hiring for Client Service jobs?

Cities near Austin, TX with the most Client Service job openings:

Infographic showing various Client Service job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,754 per year, or $18.6 per hour.

Client Service Leader - Transportation Design

CDM Smith

Austin, TX • On-site

Full-time

Re-posted 14 days ago


CDM Smith rating

9.2

Company rating: 9.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

33rd of 449 rated engineering


Job description

Company Overview
Check out this video and find out why our team loves to work here!
Join Us! CDM Smith - where amazing career journeys unfold.
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
Job Description
CDM Smith currently has a new opportunity for a Client Service Leader to lead our transportation design practice in Texas. In this position, you will work with a dynamic team to continue building our transportation design business. You will lead the development of a business strategy for the increase of sales with our existing clients and developing new clients across Texas. This position leads our business development activities, oversees overall client service, represents CDM Smith on transportation-related boards or organizations, and serves as a leader in the office and throughout the organization. CDM Smith has been providing transportation services to our clients for over 50 years. Our transportation services have spanned the areas of transportation design, traffic engineering, feasibility studies, corridor planning, NEPA, and CE&I projects.
As a member of this team, you would contribute to CDM Smith's mission by:
  • Developing new business and maintaining high-value relationships with key districts and divisions of TxDOT and other local/regional clients for highway, roadway, and bridge/structural projects where you see opportunity.
  • Developing and managing client teams that include project managers, technical specialists, national leaders, as well as junior staff to develop strategic capture plans, proposal efforts, presentations, and other efforts of business development.
  • Serving as a key member of our strategy team promoting growth in Texas as well as supporting other West US growth initiatives.
  • Serving as a technical or project lead as needed or appropriate on projects of significant size and strategic importance.
  • Being active in professional societies in which clients or potential clients are members. • Being a strong leader internally and externally.

Skills & Abilities
  • Expert Knowledge of computer assisted design and drafting (CADD) 3D and 4D software and practices.
  • Expert Knowledge of engineer principles of design.
  • Expert Knowledge of Microsoft business software (excel, word, etc.).
  • Excellent verbal and written communications skills.
  • Expert knowledge of federal, state and local regulations. Basic knowledge of design standards (AASHTO, NACTO, etc.).

Qualifications
  • Bachelor's degree in Civil, transportation, or Structural Engineering or related discipline.
  • Professional engineering (PE) license.
  • 12 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
  • Equivalent additional directly related experience will be considered in lieu of a degree.

Preferred Qualifications
  • Previous business development experience in transportation planning/engineering and roadway design in the state of Texas with public clients such as TxDOT and county/municipal agencies.
  • Excellent communication, networking, and team building skills.

Amount of Travel Required
10% or less
EEO Statement
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith Inc. and its divisions and subsidiaries are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, physical or mental disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
Background Check and Drug Testing Information
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
Massachusetts Applicants
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Pay Range Min
USD $126,734.00
Pay Range Max
USD $221,790.00
Additional Pay Range Information
CDM Smith is committed to fair and equitable compensation practices. This pay range is a good faith estimate representative of all experience levels for the geographic location assigned to the position. In addition to geographic location, a candidate's salary is determined by several other factors including, but not limited to, the role, function and associated responsibilities, relevant work experience, skills, required certifications, and education/training.
Additional Compensation
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
Visa Sponsorship Available
No-We will not support sponsorship in the United States, i.e. H-1B or TN Visas for this position
Agency Disclaimer
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Talent Acquisition Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith Inc. and its divisions and subsidiaries staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith Inc. and its divisions and subsidiaries and any resume submitted to any employee outside of CDM Smith Talent Acquisition Team will be considered property of CDM Smith. CDM Smith Inc. and its divisions and subsidiaries will not be held liable to pay a placement fee.

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About CDM Smith

Sourced by ZipRecruiter

CDM Smith is a distinguished name in the engineering and construction industry, providing insightful consulting, designing, and execution services. Based in Boston, Massachusetts, US, this full-service engineering and construction firm was founded in 1947 and has been contributing to the national and global infrastructure ever since. Serving across diverse sectors like transportation, environment, water, energy, and facilities, they have built a reputation for excellence. The company firmly stands on its mission of delivering lasting, superior solutions to the world's complex challenges, thereby ensuring their clients create a transformative impact.

Industry

Civil engineering construction

Company size

5,001 - 10,000 Employees

Headquarters location

Cambridge, MA, US

Year founded

1947