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Client Service Workers Jobs (NOW HIRING)

GTM Payroll Services Inc

NY · On-site

$19.25 - $23.75/hr

As a Client Services Consultant, you will be the front line of support and primary point of contact ... If you're dedicated to handling the unique challenges of working with household clients while ...

Choreo

Client Service Associate

Potomac, MD · On-site

$15 - $20.75/hr

As a Client Service Associate, you will be responsible for managing client communications and ... Strong communication skills for working with clients and team members * 2-year degree in a ...

Telepathy Inc

Client Service Associate

Manhattan, NY · On-site

$80K - $85K/yr

Successful candidates will have experience working in a collaborative work environment for a financial services/RIA/Broker Dealer firm and have a passion for delivering outstanding client service.

Choreo

Client Service Associate

Potomac, MD · On-site

$15 - $20.75/hr

As a Client Service Associate, you will be responsible for managing client communications and ... Strong communication skills for working with clients and team members * 2-year degree in a ...

Cerity Partners

Client Service Associate

San Francisco, CA · On-site

$17 - $23.50/hr

Client Service Associate The Client Service Associate provides operational support to our Wealth ... Our people drive our success by working together to deliver exceptional service to our clients.

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How much do client service workers jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for client service workers in the United States is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Client Service Workers vs Customer Service Representatives?

AspectClient Service WorkersCustomer Service Representatives
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, client offices, online platformsCall centers, retail stores, online support
Industry UsageFinancial services, healthcare, tech companiesRetail, telecom, hospitality
Primary FocusManaging client accounts, providing tailored supportHandling general customer inquiries, troubleshooting

Client Service Workers and Customer Service Representatives both focus on assisting clients and customers, often sharing similar skills and work environments. However, Client Service Workers typically handle more specialized client accounts and may require specific industry knowledge, whereas Customer Service Representatives generally address broader customer inquiries across various sectors.

What jobs are considered client service workers?

Client service workers are roles that involve assisting and supporting customers or clients, such as customer service representatives, client support specialists, and account coordinators. These jobs typically require strong communication skills, problem-solving abilities, and familiarity with customer management tools. They often work in retail, healthcare, finance, or technology environments and may require relevant certifications or training.

What cities are hiring for Client Service Workers jobs?

Cities with the most Client Service Workers job openings:

What are popular job titles related to Client Service Workers jobs?

For Client Service Workers jobs, the most frequently searched job titles are:

Client Service Specialist

Camden, NJ

PERMA Risk Management Services
See more jobs at PERMA Risk Management Servicesexternal

$55K - $70K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Department: Employee Benefits

Job Summary: As a key member of the Client Service Team, the Client Service Specialist is responsible for supporting our Public Entity clients and brokers with member issues and claims inquiries and resolution. This individual would also be responsible for enrollment/eligibility and billing production, review and distribution.  

This position is an important point of contact for the day-to-day servicing of clients and is expected to respond to and resolve client requests on a wide variety of benefit topics with limited assistance from the Senior Client Service Associate and Director of Client Services.

Principal Responsibilities

  • Work directly with clients and consulting team to provide excellent day-to-day service.
  • Maintain our central document filing system, Image Right; audit annually to ensure that accurate, up to date information is filed appropriately.
  • Update Benefit Point, our Agency Management system when changes are made including, but not limited to, plan summaries, member issue documentation and claims resolution  
  • Answer or get assistance to answer client questions on a variety of benefit topics including, but not limited to: coverage clarification, plan structure, rates, claims and billing.
  • Have a working knowledge of Summaries of Benefits Coverage (SBC), Summary Plan Documents (SPD), and other benefit plan materials for accuracy for all lines of coverage for each assigned account.
  • Manage interactions with carriers to ensure that required information is received on a timely basis for claim resolution and plan administration 
  • Attend staff meetings, trainings and carrier programs as suggested by management.
  • Perform other tasks, duties and functions as assigned from time to time in the routine broker/member management process.
  • Work independently on special projects related to departmental tasks.
    Requirements
  • College degree preferred 
  • Minimum 2 years' experience in Health and Benefits required
  • Knowledge of a Benefits Administration system 
  • Knowledge of Public Entity business is preferred 
  • Carrier Customer Service Experience preferred 
  • Exceptional organization and client service skills
  • Excellent time management skills 
  • Excellent interpersonal, analytical, written and verbal communication skills
  • Ability to develop strong working relationships with all levels of an organization and adapt communication approach to the specific broker, clients, vendor, carrier or other business partners
  • Proficiency in Microsoft products; Word, Excel and PowerPoint required

Compensation:

Salary for this position ranges from $55,000.00 - $70,000.00. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

Qualifying positions will also be eligible for comprehensive benefits, such as participation in family medical and dental insurance programs, 401K plan, and PTO.

Specialized Knowledge or Licenses
Life and Health License preferred

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