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Client Service Support Analyst Jobs in Florida (NOW HIRING)

SS&C

Client Services Analyst I

Jacksonville, FL · Hybrid

Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San ... service. Why Join SS&C SS&C combines proprietary technology with deep industry expertise to support ...

Ubertal Inc

Customer Support Analyst

Tallahassee, FL · On-site

Customer Support Analyst Location: Tallahassee, FL Engagement Type: Contract Work Mode: On-site ... This role involves diagnosing and resolving service issues, providing Tier 2 escalation support ...

New

Robert Half

Technical Support Analyst

Tallahassee, FL · On-site

$40 - $45/hr

This Long-term Contract position is ideal for someone who combines strong customer service with analytical thinking and can work effectively in a fast-paced production support environment. The role ...

Oviedo Medical Center

EHR Support Analyst II

Oviedo, FL · On-site

EHR Support Analyst II Job Summary and Qualifications Job Summary and Qualifications The EHR ... Works with enterprise and division subject matter experts and services resources and the enterprise ...

New

Jewelers Mutual Group

Client Service Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Summary The Client Service Representative (CSR) is responsible for facilitating renewals, providing ... The position involves account support for Property & Casualty accounts and might also include ...

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Client Services Analyst I

Jacksonville, FL • On-site

SS&C Technologies
Computer and Computer Peripheral Equipment and Software Wholesalers • 10K+ employees
Learn more about SS&C Technologiesexternal

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

SS&C Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Client Services Analyst I
Location(s): Jacksonville, FL / Chicago, IL / Evansville, IN / San Francisco, CA / Mississauga, Canada (Hybrid)
About the Role
Join SS&C's Client Services team, where financial services meet cutting-edge technology. Regardless of the platform you support, you'll be at the forefront of client success-resolving technical issues, guiding product usage, and building strong relationships with key personnel at hedge funds, asset managers, and other financial institutions. This role is ideal for individuals eager to build a career at the intersection of finance, technology, and client service.
Why Join SS&C
SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.
You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.
How You Will Make an Impact

  • Engage with Clients: Serve as the first point of contact for client inquiries via phone, email, and web, delivering timely and professional support.
  • Resolve Complex Issues: Troubleshoot and resolve technical and product-related challenges, focusing on low-volume, high-complexity cases that require analytical thinking.
  • Collaborate Across Teams: Work closely with internal teams-including Professional Services, Product Management, and Product Development -to ensure seamless client experiences.
  • Support Escalations: Act as an escalation point for client counterparties and internal stakeholders, helping drive resolution and maintain trust.
  • Build Relationships: Develop strong partnerships with clients, including portfolio managers, traders, and operations teams, to understand their needs and deliver value.
  • Manage Multiple Priorities: Handle multiple client requests simultaneously while maintaining high levels of accuracy, responsiveness, and satisfaction.
  • Contribute to Continuous Improvement: Participate in training programs and ongoing development initiatives to enhance your skills and grow within the organization
Required Experience
  • Bachelor's degree
  • Strong verbal and written communication skills
  • Proven problem-solving and analytical abilities
  • Passion for client service and relationship building
  • Ability to learn quickly, adapt to new tools, and take initiative
  • Familiarity with MS Windows, MS Office, and general system architecture
  • Flexibility to support market hours and occasional weekend on-call shifts
  • Experience in a customer service or client-facing role
What Sets You Apart
  • Degree in MIS, Computer Science, Finance, Economics, Math, or a related field
  • 1-2 years of experience in financial services, accounting, or a related industry
  • Exposure to portfolio accounting or trade order management systems
  • Familiarity with SQL, UNIX, or LINUX environments

Join SS&C, where innovation meets global opportunities. Click here to apply.
https://www.ssctech.com/hubfs/website/pdf/Privacy-Notice-for-CA-Job-Applicants.pdf
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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About SS&C Technologies

Sourced by ZipRecruiter

SS&C Technologies is a prominent player in the software and IT services industry, specializing in investment and financial technologies. The company is headquartered in Windsor, Connecticut, USA, with the core mission to deliver advanced technology-driven solutions and software for the global financial services industry. SS&C Technologies was established in 1986, and since its inception, the company has grown immensely to offer a comprehensive portfolio of services that include fund administration, securities industry software, insurance and pension funds software, asset management, and trading and settlement services.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Windsor, CT, US

Year founded

1986

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