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Client Service Representative Jobs in Kansas (NOW HIRING)

Client Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

The Client Service Representative serves as the primary operational and service interface for clients focused on delivering responsive support, supporting Private Wealth advisors, and ensuring a ...

Client Services Representative

Overland Park, KS · On-site

$15.25 - $20.50/hr

Provide exceptional customer service by phone, email, and online support channels * Respond to client inquiries, resolve account questions, and process service requests * Maintain accurate customer ...

Customer Service Rep

Wichita, KS · On-site

$12.50 - $17/hr

... Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ...

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Client Service Representative information

See Kansas salary details

$8

$16

$24

How much do client service representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for client service representative in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What is a client service representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a client service representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

What are some common challenges faced by client service representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

How much do you get paid as a client service representative?

The average salary for a client service representative typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced representatives or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are the 5 skills of a client service representative?

A client service representative needs strong communication skills to effectively interact with clients, problem-solving abilities to address issues promptly, active listening to understand customer needs, patience to handle difficult situations, and organizational skills to manage multiple accounts and tasks efficiently. Proficiency in customer service tools and a professional attitude are also important for success in this role.
More about Client Service Representative jobs
Infographic showing various Client Service Representative job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Client Service Representative

Mutual Savings Association

Eudora, KS • On-site

$18 - $20/hr

Full-time

Re-posted 6 days ago


Job description

About the Opportunity:

 

Start a meaningful career with one of the top community banks in the country.


At Mutual Savings Association, our Client Service Representatives do more than process transactions. They welcome clients, build relationships, solve problems, and help connect people with the right financial solutions.


Recognized as the 2025 Extraordinary Bank of the Year, Mutual Savings Association is a high-performing community banking team committed to exceptional service, strong local relationships, and helping our clients, teammates, and communities thrive.


We are looking for a Client Service Representative who takes pride in doing things right, enjoys helping people, and wants to grow in a professional banking career. If you are dependable, detail-oriented, coachable, and naturally helpful, this could be the opportunity you’ve been looking for.

 

What You’ll Do:

  • Serve with excellence. Welcome clients with warmth, professionalism, and a helpful attitude in every interaction. 
  • Support everyday banking needs. Process deposits, withdrawals, payments, transfers, and other client transactions accurately and efficiently. 
  • Build trusted relationships. Listen carefully, answer basic account questions, and help clients feel confident and cared for. 
  • Connect clients with solutions. Identify when a client may need additional support and make appropriate referrals to the right team member. 
  • Protect and perfect. Follow all cash handling, balancing, security, fraud prevention, confidentiality, and compliance procedures. 
  • Grow your knowledge. Complete training and continue building your understanding of banking products, services, systems, and client service expectations. 
  • Contribute to the team. Help maintain a clean, organized, professional branch environment and support a culture of teamwork and accountability. 

 

What Makes This Opportunity Different:


At MSA, this is not “just a teller job.” We use the title Client Service Representative because this role is about more than transactions. It is about service, relationships, trust, and growth.


You do not need years of banking experience to succeed here. We provide structured training, coaching, and development opportunities to help you build confidence, professionalism, and banking knowledge.


Development opportunities may include:

  • Structured Client Service Representative training 
  • Product knowledge and client service coaching 
  • Sales and referral training 
  • Trusted Advisor Certification path 
  • Accredited Banking Professional development opportunity 
  • Ongoing coaching from branch leadership 
  • Future growth opportunities in banking, client service, operations, lending support, and leadership 

 

Qualifications:

  • High school diploma or equivalent required. 
  • Prior banking or cash handling experience preferred, but not required. 
  • Retail, restaurant, office, or client service experience is helpful. 
  • Exceptional client service, communication, and problem-solving skills. 
  • Strong attention to detail and commitment to accuracy. 
  • Ability to follow procedures, maintain confidentiality, and learn banking systems. 
  • A professional, dependable, and positive attitude. 
  • A drive to learn, grow, and help others succeed. 

 

Why Mutual Savings Association?


At MSA, you won’t just find a job, you’ll build a career that matters. You’ll join a team that believes in recognizing excellence, investing in people, and serving local communities with pride.


We are selective about who joins our team because our clients deserve exceptional service. If you want to be challenged, supported, and developed, this is an opportunity to grow with one of the best community banking teams in the country.

 

Be part of something extraordinary.

Apply today and start your career with Mutual Savings Association.