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Client Service Project Manager Jobs in Ontario (NOW HIRING)

Project Manager

Toronto, ON · On-site

CA$75K - CA$85K/yr

Engage agency departments from client service, strategy, creative, MedReg, development, quality assurance, and others to most effectively contribute to the project deliverables * Manage changes ...

Our dedicated team of over 1,300 people delivers Cost Management, Project Management and Specialist ... Personally committed to the delivery of excellent client service * Positive attitude with a ...

Project Manager, Hazardous Materials London, ON At EXP, we're driven to provide innovative ... Experience working in a client services environment with developed client service skills This job ...

Embedded within the Client Services world this role owns the "how" and "when" of program delivery ... Project Management / Workstream Ownership: * Maintain a master program tracker as the single source ...

As a Project Manager at Opensity Solutions, you will serve as the single point of accountability to ... client-facing responsibility. Experience leading implementations of general technology services ...

CA$500K/yr

Senior Project Manager From its inception in 1991, Weaver Consultants Group (WCG) has been founded ... client service, and exceptional teamwork. WCG seeks to provide an environment in which engagement ...

Showing results 21-40

Client Service Project Manager information

What is the difference between Client Service Project Manager vs Account Manager?

AspectClient Service Project ManagerAccount Manager
Primary FocusManaging project delivery, timelines, and client satisfaction during specific projectsMaintaining client relationships, upselling, and account growth
Required SkillsProject management, communication, problem-solvingSales, relationship building, negotiation
Work EnvironmentCollaborates with project teams, clients, and internal departmentsEngages with clients regularly to ensure ongoing satisfaction
CertificationsPM certifications (e.g., PMP) often preferredSales or customer relationship certifications beneficial

While both roles involve client interaction, the Client Service Project Manager focuses on delivering projects successfully, whereas the Account Manager emphasizes maintaining and expanding client relationships. Understanding these differences helps in choosing the right career path or job search focus.

What is a client service project manager?

A client service project manager oversees projects that involve client interactions, ensuring deliverables meet client needs and expectations. They coordinate teams, manage timelines, and communicate progress, often using project management tools like MS Project or Jira. Strong communication, organization, and problem-solving skills are essential for success in this role.

What is the role of a client service project manager?

A client service project manager oversees the planning, execution, and delivery of projects to meet client needs and expectations. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction, often using project management tools and maintaining certifications like PMP. Their role requires strong organizational, communication, and problem-solving skills to ensure successful project outcomes.

What cities in Ontario are hiring for Client Service Project Manager jobs?

Cities in Ontario with the most Client Service Project Manager job openings:

Infographic showing various Client Service Project Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Project Manager

Toronto, ON • On-site

Publicis Groupe Holdings B.V
Advertising and Public Relations Services • 10K+ employees

CA$75K - CA$85K/yr

Full-time

Re-posted 11 days ago


Key responsibilities

  • Analyze and understand clients' and project business goals and objectives

  • Identify project deliverables and manage all aspects of the project including planning, estimation, scoping, schedule, risks, and resources

  • Develop and maintain project plans, detailed timelines, statements of work, and change requests


Publicis Groupe rating

6.1

Company rating: 6.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Company Description

Publicis is an omni-channel communications agency with over 600 employees across our Canadian operations. The office is the largest in our industry in Canada and boasts talent across various disciplines of marketing and advertising expertise. Publicis carries a balanced split of Canadian, U.S. and Global clients for which we are Agency of Record.  Publicis supports a range of D&I actions through our Driving Change team as well as giving back to the community through a long-standing participation in the Out of the Cold Program. With a strong, active and familial culture, Pub United is the agency's social club, hosting events as wide reaching as Curling, Trivia Nights and more.

Overview

We're searching for a Project Manager with 2+ years in a PM role in an agency environment with a focus on pharma advertising as this role aligns toa leading BioPharma Client. This is an exciting opportunity to join the growing team at Publicis Health Toronto (PHT). 

The Project Manager will have a strong understanding of the creative process from brief though to production, to ensure projects are executed on time and on budget. Working closely with agency partner leads within a Production environment, the project manager will help lead project schedules, resources and workflows on a variety of projects; banners, social ads, website, emails, and print materials. The project manager will focus on the end-to-end project workflow, the delivery of high quality and efficient work, while mitigating risks and working quickly to resolve any issues that arise.

Responsibilities
  • Analyze and understand clients' and project business goals and objectives 
  • Identify project deliverables and manage all aspects of the project including a) planning, estimation and scoping, b) schedule, c) risks, and d) resources 
  • Develop and maintain project plans, detailed timelines, statements of works and change requests 
  • Proactively manage shared resources with resource manager to ensure project completion. This includes internal teams and freelancers as well as external vendors 
  • Ensure the success of each project from initial approach to project close, applying project lifecycle methodologies that best suit the work at hand 
  • Engage agency departments from client service, strategy, creative, MedReg, development, quality assurance, and others to most effectively contribute to the project deliverables 
  • Manage changes effectively throughout project delivery 
  • Track and control project progress (activities, milestones, deliverables) and estimation/re-estimation work as necessary
Qualifications
  • 2-3 years of experience working as a project manager with a focus on managingdigital and/or traditional advertising projects
  • Experience managing Pharma advertising projects (DTC and HCP) in an agency setting
  • Financially competent with a demonstrated ability to plan and deliver projects within deadlines and against budgets.
  • Solid understanding of processes and agency functions.
  • Knowledge of project, task and knowledge management tools, ie. MS Project/Smartsheets, JIRA, Confluence.
  • Enthusiastic participant in the digital / interactive space, with a keen ability to identify opportunities for innovation and improvement. 
Additional Information

Transparency matters to us. The salary range for this position is $75,000-$85,000 per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data.  

We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people.

Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.  If you require a specific accommodation please contact Human Resources.

Employment Type: FULL_TIME

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