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Client Service Professional Jobs in Washington, DC

VCA Animal Hospitals

Client Service Supervisor

Fairfax, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a highly experienced client service professional to join our leadership team as Client Service Supervisor. Under direction from the Front Desk Manager, the Client Service Supervisor ...

Morgan Stanley

Registered Client Service Associate

Bethesda, MD

$35K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

POSITION SUMMARY Registered Client Service Associates (CSAs) help shape the future of service by ... field service professional and/or training calls * Perform administrative duties that support ...

Morgan Stanley

Registered Client Service Associate

Potomac, MD

$35K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

POSITION SUMMARY Registered Client Service Associates (CSAs) help shape the future of service by ... field service professional and/or training calls * Perform administrative duties that support ...

New

Morgan Stanley

Registered Client Service Associate

Bethesda, MD · On-site

$35K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

POSITION SUMMARY Registered Client Service Associates (CSAs) help shape the future of service by ... field service professional and/or training calls * Perform administrative duties that support ...

Morgan Stanley

Registered Client Service Associate

Potomac, MD · On-site

$35K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

POSITION SUMMARY Registered Client Service Associates (CSAs) help shape the future of service by ... field service professional and/or training calls * Perform administrative duties that support ...

Morgan Stanley

Registered Client Service Associate

Bethesda, MD · On-site

$34K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

POSITION SUMMARY Registered Client Service Associates (CSAs) help shape the future of service by ... field service professional and/or training calls * Perform administrative duties that support ...

Morgan Stanley

Registered Client Service Associate

Potomac, MD · On-site

$35K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

POSITION SUMMARY Registered Client Service Associates (CSAs) help shape the future of service by ... field service professional and/or training calls * Perform administrative duties that support ...

New

Morgan Stanley

Registered Client Service Associate

Bethesda, MD

$34K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

POSITION SUMMARY Registered Client Service Associates (CSAs) help shape the future of service by ... field service professional and/or training calls * Perform administrative duties that support ...

Banfield Pet Hospital

Client Service Coordinator

Glenarden, MD · On-site

$17.70 - $22.62/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Passionate Customer Service Professional Needed. Must Love Pets. Banfield Pet Hospital - (Glenarden Woodmore 5364) Client Service Coordinator needed for Banfield Pet Hospital in (Glenarden Woodmore ...

Banfield

Client Service Coordinator

Glenarden, MD · On-site

$17.70 - $22.62/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Passionate Customer Service Professional Needed. Must Love Pets. Banfield Pet Hospital - (Glenarden Woodmore 5364) Client Service Coordinator needed for Banfield Pet Hospital in (Glenarden Woodmore ...

Banfield

Client Service Coordinator

Bowie, MD · On-site

$17.70 - $22.62/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Passionate Customer Service Professional Needed. Must Love Pets. Banfield Pet Hospital?-? (Glenarden Woodmore 5364) Client Service C oordinator needed for Banfield Pet Hospital in (Glenarden Woodmore ...

Banfield

Client Service Coordinator

Lanham, MD · On-site

$17.70 - $22.62/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Passionate Customer Service Professional Needed. Must Love Pets. Banfield Pet Hospital - (Glenarden Woodmore 5364) Client Service Coordinator needed for Banfield Pet Hospital in (Glenarden Woodmore ...

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Client Service Professional information

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How much do client service professional jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for client service professional in Washington, DC is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are the most commonly searched types of Client Service jobs in Washington, DC?

The most popular types of Client Service jobs in Washington, DC are:

Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,016 per year, or $19.2 per hour.

Client Service Supervisor

VCA Animal Hospitals

Fairfax, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

VCA Animal Hospitals rating

6.1

Company rating: 6.1 out of 10

Based on 657 frontline employees who took The Breakroom Quiz

28th of 52 rated veterinary

Job description

We are seeking a highly experienced client service professional to join our leadership team as Client Service Supervisor.
Under direction from the Front Desk Manager, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations.
Applicant must be a reliable self-starter, motivated by a challenging, fast-paced environment. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task, and can demonstrate the importance and understanding of high-quality customer service.
Skills and Qualifications
• Excellent knowledge of client service and communication center operations
• Strong organizational skills
• Strong client relations and interpersonal skills
• Intermediate to expert computer skills
• Excellent oral and written communication skills
• Strong supervisory skills
• Self-starter and team player
• Strong client service background
• Ability to lift up to 40 pounds
• 2 years of supervisory experience preferred
• 2 years of experience in the veterinary field preferred
• The schedule for this position is Sunday through Wednesday 10am - 8pm.
Job Responsibilities
• Responsible for the day-to-day client service areas of the front desk, and internally with departmental relations
• Direct on-the-job training to develop associate skill sets, advise associates of performance requirements with the standards of client service for the organization
• Assist Front Desk Manager with day-to-day operations
• Resolve informal client complaints, maintain and report on these issues to the Front Desk Manager
• Responsible for the efficient day-to-day running of the front desk to include enforcement of policies, procedures and protocols
• Identify and provide recommendations for potential problems, non-routine situations, work flow processes, and client service needs to the Front Desk Manager
• In the absence of the Front Desk Manager, make decisions on behalf of the Reception department utilizing good judgment, which demonstrates the best interest of the hospital and the clients
• Assist in the development and delivery of associate evaluations for the front desk with the Front Desk Manager
• Assist in the development, implementation and maintenance of reporting tools and queries needed to manage the business
• Handle communication of financial information to clients and doctors
• Act as a liaison between the front desk and other department supervisors
VCA has been and continues to be deeply committed to its associates' well-being. Benefits offered include:
  • On-site Veterinary Social Worker
  • Free subscription to the Headspace app (meditation and sleep support)
  • Free mental health support through programs like the Cigna Life Assistance Program and Modern Health (therapy, counseling & life coaching)
  • Generous pet care discounts for personal pets
  • Four sets of scrubs per year
  • 401(k) with matching
  • Multiple, flexible health insurance options to fit your needs
  • Dental & Vision plans
  • Short Term and Long Term Disability options
  • A comprehensive online library of free CE, training & job support webinars through WOOF U, VCA's online training tool
  • Plus much more!

We look forward to your application!
At VCA we are committed to diversity, equity and inclusion and strive to be a place where a mix of talented people want to come, stay and do their best work.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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