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Client Service Professional Jobs in Rosedale, MD

Konare Law

Client Service Coordinator

Timonium, MD

$17.25 - $22.50/hr

As our Client Services Coordinator, you'll be the first voice and face clients encounter when they ... High school diploma or equivalent * 2+ years in a professional office setting * 2+ years of ...

Bolton Partners Inc

Client Analyst

Towson, MD · On-site

$55K - $65K/yr

The Client Analyst must maintain the highest professional and ethical standards, be well organized, service oriented, and capable of performing under tight deadlines. The successful Client Analyst ...

Bolton Partners Inc

Client Analyst

Towson, MD · On-site

$55K - $65K/yr

The Client Analyst must maintain the highest professional and ethical standards, be well organized, service oriented, and capable of performing under tight deadlines. The successful Client Analyst ...

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How much do client service professional jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for client service professional in Rosedale, MD is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.50 per hour, depending on experience, location, and employer.

What are some common challenges faced by Client Service Professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

What does a client service professional do?

A client service professional is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or in person, and require strong communication and problem-solving skills to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Client Service Professional, and why are they important?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

Is CSR a good entry level position?

A Client Service Professional (CSR) role is often considered a good entry-level position because it requires strong communication and customer service skills, which are valuable in many industries. It typically involves basic computer skills and can provide experience in client interactions, problem-solving, and teamwork, making it suitable for those starting their careers.

How can I make 2000 a week working from home?

A Client Service Professional can potentially earn $2,000 a week by working full-time hours, providing high-quality customer support, and gaining experience or specialized skills. Increasing income may also involve taking on multiple clients, working overtime, or earning performance-based bonuses, depending on the employer or contract terms.

What job makes $10,000 a month without a degree?

A Client Service Professional typically does not earn $10,000 a month without significant experience, specialized skills, or a high-volume client base. High earnings in client services often come from roles in sales, account management, or consulting that require strong communication skills and industry knowledge, but reaching that income level usually involves years of experience or performance-based commissions.
What cities near Rosedale, MD are hiring for Client Service Professional jobs? Cities near Rosedale, MD with the most Client Service Professional job openings:
Client Service Professional jobs near you
Client Service Coordinator

Client Service Coordinator

Konare Law

Timonium, MD

$17.25 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

About the Role


Konare Law is a boutique immigration firm focused on removal defense - we represent individuals and families fighting deportation. The work is fast-paced, mission-driven, and deeply personal to our clients. Many of them speak Spanish as their primary language, which is why bilingual fluency is essential to this role.


As our Client Services Coordinator, you'll be the first voice and face clients encounter when they reach out for help. You'll also support the firm's day-to-day operations by coordinating client intake, retainer agreements, and billing alongside our attorneys and office manager.


Why You'll Love Working Here

Health & Wellness

  • Medical: We cover 90% of your premium
  • Dental & Vision: 100% covered - fully paid by Konare Law
  • Disability & Life Insurance: Short-term, long-term, and $25,000 basic life/AD&D - 100% covered
  • Gold's Gym Membership: 50% off monthly fee, no sign-on charge

Time Off & Lifestyle

  • 14 days PTO (plus accrual increase after year 2)
  • 10+ paid holidays
  • Friday lunches on us - every week
  • Team activities throughout the year

Financial Security

  • 401(k) with up to 4% employer match (eligible after 1 year)

Professional Growth

  • Access to LexisNexis, AILA Library, Practice Law Institute (PLI), Law360, and Master Series
  • In-house training program and mentorship from experienced immigration attorneys


What You'll Do

Client Intake & Communication

  • Greet clients in person and by phone in English and Spanish - often the first point of contact for someone facing a stressful immigration situation
  • Manage incoming calls on a multi-line system, route voicemails, and ensure timely follow-up
  • Follow up with potential clients on a 30-day cycle

Retainer & Contract Coordination

  • Prepare retainer agreements and quotes following firm guidelines (attorney-supervised)
  • Collect retainer down-payments during client onboarding
  • Update client records with payments, balances, and contact information

Office Operations

  • Schedule meetings, consultations, and appointments
  • Handle mail, deliveries, and email correspondence
  • Open and close the office; keep the front area welcoming and stocked
  • Process invoices and support billing accuracy
  • Maintain strict client confidentiality at all times

What We're Looking For


Required

  • Bilingual fluency in English and Spanish (spoken and written)
  • High school diploma or equivalent
  • 2+ years in a professional office setting
  • 2+ years of customer service experience
  • Comfort handling sensitive client information with discretion

Nice to Have

  • 1+ year of billing or accounting experience
  • Prior experience at a law firm, immigration services org, or other professional services setting
  • Personal connection to or experience working with immigrant communities


Ready to Apply?

If you want meaningful work, a team that invests in you, and the chance to help families navigate one of the hardest moments of their lives - we'd love to hear from you.


How to apply:Submit your resume and a brief note about why this role interests you.

Konare Law is an equal opportunity employer and participates in E-Verify to confirm employment eligibility for all newly hired employees.

Apply