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Client Service Professional Jobs in Madison, WI (NOW HIRING)

Client Service Associate 2

Madison, WI · On-site

$14.50 - $20.25/hr

Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to ... Client Service & Ticket Resolution * Serve as the day-to-day point of contact for assigned clients ...

Client Service Associate 1

Madison, WI · On-site

$14.50 - $20.25/hr

Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to ... Provides excellent customer service to all clients, as measured by responsiveness and client ...

Sr. Client Service Consultant, PC

Madison, WI · On-site

$20 - $24.75/hr

Sr. Client Service Consultant We are looking to add a Sr. Client Service Consultant to join our ... Maintains visibility with clients, fostering lasting relationships developed through professional ...

Insurance Client Coordinator

Janesville, WI · On-site

$16.75 - $22.50/hr

Professional membership/certification reimbursement and more! Casual/seasonal & intern team members ... Client Service and Relationship Management * Establishes, develops, and maintains strong ...

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Client Service Professional information

See Madison, WI salary details

$10

$17

$26

How much do client service professional jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for client service professional in Madison, WI is $17.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.41 per hour, depending on experience, location, and employer.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are the most commonly searched types of Client Service jobs in Madison, WI?

The most popular types of Client Service jobs in Madison, WI are:

What cities near Madison, WI are hiring for Client Service Professional jobs?

Cities near Madison, WI with the most Client Service Professional job openings:

Infographic showing various Client Service Professional job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,601 per year, or $17.1 per hour.

ER Client Service Representative

VCA Animal Hospitals

Madison, WI • On-site

$16 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


VCA Animal Hospitals rating

6.1

Company rating: 6.1 out of 10

Based on 657 frontline employees who took The Breakroom Quiz

28th of 52 rated veterinary


Job description

Client Service Representative
We are seeking an experienced Client Service Representative to join our team for second shift hours. We are an emergency facility open 24 hours Monday - Thursday, and 7a - 4p Friday - Sunday.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You:
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
• Customer service functions, including: greeting visitors and answering telephones.
• Performing phone triage
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care/
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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