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Client Service Professional Jobs in Cleveland, TN

TalentLink Solutions

Client Service Associate

Dalton, GA · On-site

$12.75 - $17.75/hr

Communicate confidential client information professionally and discreetly * Deliver superior client service - troubleshoot problems and serve as liaison between Advisor and Client as needed

Banfield

Client Service Coordinator

Chattanooga, TN · On-site

$16.50 - $21.50/hr

Opening Statement Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service ... professional, efficient and exceptional service at all times. This includes encouraging hospital ...

Studio Bank

Client Service Specialist

Chattanooga, TN · On-site

$15.50 - $20.50/hr

Works with relationship managers, loan processors, and third-party professionals (attorneys ... client services related to deposit, treasury management and loan products, * At least two years of ...

Studio Bank

Client Service Specialist

Chattanooga, TN · On-site

$15.50 - $20.50/hr

Works with relationship managers, loan processors, and third-party professionals (attorneys ... client services related to deposit, treasury management and loan products, * At least two years of ...

Studio Bank

Client Service Specialist

Chattanooga, TN · On-site

$15.50 - $20.50/hr

Works with relationship managers, loan processors, and third-party professionals (attorneys ... client services related to deposit, treasury management and loan products,At least two years of ...

Banfield

Client Service Coordinator

Hixson, TN · On-site

$15 - $17.70/hr

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC ... Here at Banfield, w e prioritize your well-being and professional growth by offering a ...

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Client Service Professional information

See Cleveland, TN salary details

$8

$14

$21

How much do client service professional jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for client service professional in Cleveland, TN is $14.21, according to ZipRecruiter salary data. Most workers in this role earn between $12.07 and $15.29 per hour, depending on experience, location, and employer.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What cities near Cleveland, TN are hiring for Client Service Professional jobs?

Cities near Cleveland, TN with the most Client Service Professional job openings:

Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in Cleveland, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $29,561 per year, or $14.2 per hour.

Client Service Associate

TalentLink Solutions

Dalton, GA • On-site

$12.75 - $17.75/hr

Full-time

Re-posted 7 days ago

Job description

We are an established advisory firm, with a 25-year history of supporting clients regionally. Our experienced advisory team needs a strong leader to guide and work within our client service and operations model. Our collaborative and supportive team handles a high-volume workload to build close, consultative client relationships helping them navigate their complete wealth planning.
We are expanding our team and hiring a highly organized and efficient Client Service Associate to join our team. This position is crucial in supporting the advisory team and the clients, including facilitating and maintaining ongoing client support, answering general inquiries, handling various client matters, researching and resolving client service issues, preparing required documents, marketing efforts, and administrative tasks. You're an administrative pro who can deepen client relationships through phone conversation. You are organized and able to work independently while thoroughly enjoy being part of a team. You love organizing paper and projects and enjoy filling out forms meticulously. You're a go-getter when it comes to follow through and details rarely slip your grasp. You are also a bit of a techie, with intermediate to advanced level skills in all Microsoft programs and you love learning and using new technology. You take immense pride in your work.
General Responsibilities:
  • Answer, screen, and route phone calls, assisting client directly or taking messages as appropriate
  • Process various client service items, including withdrawals, beneficiary changes, etc.
  • Coordinate with team to complete and process new accounts
  • Organize, coordinate, and maintain all client paperwork
  • Process Securities and Checks received in the office
  • Organize time: schedule appointments, maintain calendar, and coordinate scheduling with other Staff and individuals outside the firm, as needed
  • Research and prepare information needed for client meetings; documents, notes, reports, and presentation materials as requested
  • Follow up with clients verbally and in writing to obtain required information
  • Maintain client records in database, including documentation of phone calls and conversations
  • Compose and type general correspondence
  • Communicate confidential client information professionally and discreetly
  • Deliver superior client service - troubleshoot problems and serve as liaison between Advisor and Client as needed
  • Communicate with the broker/dealer, advisory firm and product contacts
  • Perform various miscellaneous tasks as assigned

Qualifications:
  • Bachelor's Degree preferred; will consider High School Diploma with more than 1 year of experience
  • 1+ years' experience supporting one or more financial advisors highly preferred
  • Highly organized, with an absolute attention to detail
  • Excellent follow-through and communication regarding status of open items
  • Client-first attitude: ability to interact with clients professionally and respond to clients in a timely manner
  • Editing and writing skills to initiate, compose, format, proofread and carefully edit various professional business documents and correspondence
  • Strong time management skills; ability to prioritize and coordinate multiple work assignments and deadlines efficiently despite frequent interruptions
  • Excellent interpersonal and communication skills; ability to communicate in a pleasant, tactful and effective manner (both orally and in writing), and to handle difficult, sensitive issues
  • Intermediate or higher computer skills and experience in using Microsoft Office suite, email, internet, databases, and other standard office desktop applications
  • Ability to analyze situations, define problems and/or objectives, identify relevant factors, formulate logical conclusions and suggest alternative solutions
  • Must be willing and able to complete a background and credit screening as an employee of a FINRA-regulated advisor; final job offer is dependent on successful completion and approval by the broker/dealer firm

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